Task: Sentiment_Analysis
Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
Even though I am positive it works great based on how well it came packed in the mail, I found out the hard way that it is not compatible with my computer and therefore I can not use it.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative
Answer: C: neutral