Task: Sentiment_Analysis
user: 

 You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively.  /nFor the BDI reasoning process, (1) Based on the User Review, starting with "customer believes", list the user's beliefs; then, based on the User Review and the definition of Reiss's 16 basic desires theory, list the user's desires; next, based on the listed beliefs, desires and User Review, starting with "customer intends", list the intentions; (2) Finally, based on the generated beliefs, desires and intentions, construct logically BDI reasoning process, and select the correct answer based on the BDI reasoning process and input. /nThe definition of Reiss's 16 Basic Desires Theory: 1. Acceptance - the need to be appreciated 2. Curiosity, the need to gain knowledge 3. Eating, the need for food 4. Family, the need to take care of one’s offspring 5. Honor, the need to be faithful to the customary values of an individual’s ethnic group, family or clan 6. Idealism, the need for social justice 7. Independence, the need to be distinct and self-reliant 8. Order, the need for prepared, established, and conventional environments 9. Physical activity, the need for work out of the body 10. Power, the need for control of will 11. Romance, the need for mating or sex 12. Saving, the need to accumulate something 13. Social contact, the need for relationship with others 14. Social status, the need for social significance 15. Tranquility, the need to be secure and protected 16. Vengeance, the need to strike back against another person/nNow the user gives an instruction that describes a task and ask you write a response that appropriately completes the request. After thinking, when you finally reach a conclusion, clearly state the BDI thinking process within <think> </think> firstly and then the answer (i.e., answer only letters in options) within <answer> </answer> tags.
Instruction: Given the user's review, identify the user's sentiment from the listed options. Answer using one of the options.

Input:
User Review: The player seems to work fine, although the interface is a bit awkward but you get used to it quickly.
My biggest gripe is the docking station. I'm on my second one. With the first one, the little connection broke after just a few uses. After the long hassle of RMA's from the on-line company (not Amazon) that I bought it from, I got the new one, plugged it in and didn't play with it for a few months.
After a few months have passed (and the short, 90 warrenty) I used it twice. Most of the time it just sat in the docking station next to my computer on my desk. Recently, when I wanted to start using it again, I noticed that the charge light no longer came on. I called Creative (toll call, on hold for a while), told them of the problem, they want me to pay for shipping, pay them $20 to diagnose their problem, and then have me pay for the replacement part and the shipping. I've used the new one all of three times and it is in brand new condition. And they won't ship the new part until they get the old! Even though I am paying for it! Lame.
I give the player good marks, but the docking station has quality issues and Creative Labs has severe support issues. I will never buy a CL product again.
-mike

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative


<think>
Answer: E: very negative