Task: Sentiment_Analysis
user: 

 You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively.  /nFor the BDI reasoning process, (1) Based on the User Review, starting with "customer believes", list the user's beliefs; then, based on the User Review and the definition of Reiss's 16 basic desires theory, list the user's desires; next, based on the listed beliefs, desires and User Review, starting with "customer intends", list the intentions; (2) Finally, based on the generated beliefs, desires and intentions, construct logically BDI reasoning process, and select the correct answer based on the BDI reasoning process and input. /nThe definition of Reiss's 16 Basic Desires Theory: 1. Acceptance - the need to be appreciated 2. Curiosity, the need to gain knowledge 3. Eating, the need for food 4. Family, the need to take care of one’s offspring 5. Honor, the need to be faithful to the customary values of an individual’s ethnic group, family or clan 6. Idealism, the need for social justice 7. Independence, the need to be distinct and self-reliant 8. Order, the need for prepared, established, and conventional environments 9. Physical activity, the need for work out of the body 10. Power, the need for control of will 11. Romance, the need for mating or sex 12. Saving, the need to accumulate something 13. Social contact, the need for relationship with others 14. Social status, the need for social significance 15. Tranquility, the need to be secure and protected 16. Vengeance, the need to strike back against another person/nNow the user gives an instruction that describes a task and ask you write a response that appropriately completes the request. After thinking, when you finally reach a conclusion, clearly state the BDI thinking process within <think> </think> firstly and then the answer (i.e., answer only letters in options) within <answer> </answer> tags.
Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
User Review: My son bought the Audiovox DVD1500 portable DVD player in early November 2001.  He doesn't use it very much and takes good care of it.  He even has a padded bag where he stores it when not in use.  We have had to send this product back to Audiovox in New York twice; Nov 26, 2001 and Mar 18, 2002 at our expense...The first time the DVD player would not play at all, which Audiovox was prompt ( approximately 3 weeks) in sending us a new DVD player, and the second time because the picture would not show up on the portable screen, although we could hear the sound.  Audiovox promptly (within about 3 weeks) returned the DVD player to as with a note that they could not find anything wrong, but they cleaned it.  It currently is working, but I would rather have received a refund the second time.  Buyer beware.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative


<think>
Answer: E: very negative