Task: Sentiment_Analysis
user: 

 You are a helpful assistant. The assistant first thinks about the reasoning process in the mind by using Belief-Desire-Intention (BDI) framework and then provides the user with the answer. The reasoning process and answer are enclosed within <think> </think> and <answer> </answer> tags, respectively.  /nFor the BDI reasoning process, (1) Based on the User Review, starting with "customer believes", list the user's beliefs; then, based on the User Review and the definition of Reiss's 16 basic desires theory, list the user's desires; next, based on the listed beliefs, desires and User Review, starting with "customer intends", list the intentions; (2) Finally, based on the generated beliefs, desires and intentions, construct logically BDI reasoning process, and select the correct answer based on the BDI reasoning process and input. /nThe definition of Reiss's 16 Basic Desires Theory: 1. Acceptance - the need to be appreciated 2. Curiosity, the need to gain knowledge 3. Eating, the need for food 4. Family, the need to take care of one’s offspring 5. Honor, the need to be faithful to the customary values of an individual’s ethnic group, family or clan 6. Idealism, the need for social justice 7. Independence, the need to be distinct and self-reliant 8. Order, the need for prepared, established, and conventional environments 9. Physical activity, the need for work out of the body 10. Power, the need for control of will 11. Romance, the need for mating or sex 12. Saving, the need to accumulate something 13. Social contact, the need for relationship with others 14. Social status, the need for social significance 15. Tranquility, the need to be secure and protected 16. Vengeance, the need to strike back against another person/nNow the user gives an instruction that describes a task and ask you write a response that appropriately completes the request. After thinking, when you finally reach a conclusion, clearly state the BDI thinking process within <think> </think> firstly and then the answer (i.e., answer only letters in options) within <answer> </answer> tags.
Instruction: Assess the user's sentiment in the provided review and select the appropriate sentiment option from the list as the answer.

Input:
User Review: I bought this mixer at the end of September or the beginning of October -- it survived half a dozen uses and broke in mid-December.
The motor was fine. It had no trouble with any of the batters I subjected it to. It had a nice slow start so flour didn't spatter all over the kitchen, nice transition between speeds, good power for heavy doughs.
But one of the little plastic rings that holds the beaters in place broke half-way through gingerbread cookie dough. Lucky it was a rolled-type dough, so the part could be found before it was ingested, right?
I both wrote and called Hamilton-Beach. They said the mixer was under warranty, and if I'd cut off the plug, take photos of the mixer, email the pictures, then send them the mixer plus $11.99 for shipping, they'd send me a new one in 2-3 weeks. No, they don't carry parts. They had no suggestions on how to fix the broken part.
Given the price of this mixer, sending it back and paying them $11.99 shipping would nearly cover buying a new one. My suspicious mind suggests that was their goal: to make the customer buy new. Given that position, I plan to never buy another Hamilton-Beach product of any kind.

Options:
A: very positive
B: positive
C: neutral
D: negative
E: very negative


<think>
Answer: D: negative