an overview of hofstede inspired country level culture research in international business since 2006 kirkman lowe gibson s 2006 jibs article summarized and critiqued international business research inspired by the most cited book in the field hofstede s 1980 culture s consequences international differences in work related values hofstede 1980 2001 they identified a number of issues in this research and offered several recommendations for improving it in the future thus laying a strong foundation for hofstede related work since 2006 in this commentary we assess kirkman et al s 2006 impact on the field our review shows that their ideas have informed and inspired their own and other scholars work and have led to significant progress in the way in which hofstede s framework has been used in international business in the last decade here we specifically focus on the country level culture studies and assess how research has implemented kirkman et al s three main recommendations to explore cultural dimensions beyond those introduced by hofstede to distinguish between country effects and cultural effects and to show not only if culture matters but also how much it matters in addition to the overview we provide a comprehensive test of these recommendations showing how they can be put into research practice underscoring the theoretical and empirical relevance of the original 2006 article our commentary concludes with additional ideas on further strengthening hofstede inspired research at the country level of analysis

foreign locals a cautionary tale on the culture of mnc local employees multinational corporations mncs rely heavily on local employees when conducting their international operations yet the international business literature provides few instances of true focus on these employees the commonly used label host country nationals hcns confers them an identity strongly related to the culture of their country prompting both researchers and practitioners to know them through the knowledge about the local culture this paper provides evidence that a more sophisticated view of the culture of hcns is needed through an ethnographic exploration of hcns working in local subsidiaries of american mncs in romania i reveal that hcns are not always culturally interchangeable with the rest of the host country population hcns can display a variety of cultural profiles more or less reflective of the national culture depending on their enacted stance towards the native culture and the cultural landscape of the mncs themselves the findings call for further specification of theories relying on the assumed localness of hcns and should contribute to the ongoing conversation on the interplay between the cultures specific to the mnc and its host countries

a cross national comparison of consumer research measures the impact of three factors that affect the psychometric rigor of cross national consumer research comparisons is measured in this study conclusions are also drawn about the interactions among these factors and the resultant deterioration in the psychometric quality of the data

a four nation study of thee relationship between marketing effectiveness corporate culture corporate values and market orientation the aim of this study was to establish the ways in which senior executives in four countries which shared a common language united kingdom united states australia and new zealand characterized both their firm s marketing effectiveness and corporate culture and beliefs results give support to those theorists who advance cultural specificity as the primary moderator of top managerial attitudes but also emphasise that the best predictor of marketing effectiveness is similar in all four nations the primacy of the importance of people and with quality

strikes scabs and tread separations labor strife and the production of defective bridgestone firestone tires this paper provides a case study of the effect of labor relations on product quality we consider whether a long contentious strike and the hiring of permanent replacement workers by bridgestone firestone in the mid 1990s contributed to the production of an excess number of defective tires using several independent data sources we find that labor strife in the decatur plant closely coincided with lower product quality count data regression models based on two data sets of tire failures by plant year and age show significantly higher failure rates for tires produced in decatur during the labor dispute than before or after the dispute or than at other plants also an analysis of internal firestone engineering tests indicates that p235 tires from decatur performed less well if they were manufactured during the labor dispute compared with those produced after the dispute or compared with those from other non striking plants monthly data suggest that the production of defective tires was particularly high around the time wage concessions were demanded by firestone in early 1994 and when large numbers of replacement workers and permanent workers worked side by side in late 1995 and early 1996

industrial relations performance economic performance and qwl programs an interplant analysis this study analyzes the relationship among plant level measures of industrial relations performance economic performance and quality of working life programs the analysis employs pooled time series and cross section data from 18 plants within a division of general motors for the years 1970 79 the empirical results show strong associations between industrial relations and economic performance measures and limited support for the hypothesis that quality of working life efforts improve both kinds of performance

a cross national investigation of industrial salespeople s ethical perceptions this study examines ethical perceptions of industrial salespeople in the united states japan and south korea marketing ethics in general and selling ethics in particular have experienced increasing research attention many of the empirical studies have focused on ethical situations confronting marketing and sales practitioners despite the abundance of research in the general topic of marketing ethics as well as the globalization of competition in recent years a topic that has been virtually ignored is whether ethical perceptions of sales personnel are consistent across countries this paper reports a cross national comparison of business ethics of industrial salespeople across the three countries the findings indicate that nationality influences salespeople s beliefs about the ethics of selling practices and the need for company policies to guide those practices

cultural influences on managerial choice an empirical study of employee benefit plans in the united states the objective of this study is to determine the effect of culture on the provision of employee benefits cultural influences have been investigated from a variety of perspectives but not in the context of pension and welfare benefits using unique data this study analyzes the level of coverage of employee benefits in the united states results indicate that culture does have an effect on the provision of these benefits

cultural friction in leadership beliefs and foreign invested enterprise survival cultural friction posits that cultural differences may be either synergistic or disruptive but does not specify when or how synergies or disruptions emerge we theorize that synergies will emerge in foreign invested enterprises fies when cultural differences in leadership beliefs are less central to the host nation s cultural identity while disruption will occur when differences are in more culturally central leadership beliefs analyzing survival data from 274 fies in china we found support for these hypotheses with five of the six globe leadership dimensions as predicted differences in the participative and team oriented dimensions were associated with higher firm death while differences in the charismatic autonomous and self protective dimensions were associated with firm survival our results indicate that while there are areas where differences may indeed need to be accepted or minimized there are other areas where differences can be beneficial this requires that managers identify more central aspects of local culture to determine whether to minimize differences or to leverage their synergistic potential

a framework for culture assessment understanding the nature and influences of culture is central to international business such inquiry presupposes knowing that the cultural grouping s of a study is a valid unit of analysis which is critical in that the estimation of culture effects can vary based on the unit definition unfortunately perhaps out of convenience international studies often simply use a country based definition of culture in a desire to facilitate further development in understanding culture effects in this paper we propose a framework by which valid cultural groupings may be assessed

cross cultural interaction the international comparison fallacy international management studies have been based primarily on the comparison of managerial behavior in countries around the world often these studies have implied that business people behave similarly with their domestic colleagues as with their foreign counterparts in questioning that assumption this study tests whether intra cultural behavior accurately predicts cross cultural behavior using a negotiation simulation and a sample of 462 japanese american and canadian businesspeople behaviors in cross cultural negotiations were found to differ in some important ways from those in intra cultural negotiations

a typology of management studies involving culture as a methodological review this paper delineates 6 approaches to researching cross cultural management issues parochial ethnocentric polycentric comparative geocentric and synergistic for each approach assumptions are discussed concerning the similarity and difference across cultures and the extent to which management phenomena are or are not universal the primary types of management questions which can be addressed using each approach are clarified main methodological issues which must be addressed are listed

worker absence and productivity evidence from teaching a significant amount of work time is lost each year due to worker absence but evidence on the productivity losses from absenteeism remains scant due to difficulties with identification we use uniquely detailed data on the timing duration and cause of absences among teachers to address many of the potential biases from the endogeneity of worker absence our analysis indicates that worker absences have large negative impacts the expected loss in daily productivity from employing a temporary substitute is on par with replacing a regular worker of average productivity with one at the 10th 20th percentile of productivity

methodological and theoretical issues and advancements in cross cultural research this paper summarizes the issues and concerns of critics of cross cultural research and discusses how they are being addressed by researchers given the state of the art and the complexity of this field of research the author recommends more inductive research and the pursuit of appropriate but not overambitious sampling designs so as to increase our understanding of cultures and encourage the building of richer theory bases taking an optimistic view of the field the author predicts useful contributions by researchers which will enrich the art and science of cross cultural management

the positive role of global leaders in enhancing multicultural team innovation this study contributes to the empirical research on leadership of multicultural teams from the positive organizational scholarship perspective pos following the information decision making processes perspective on team cultural diversity we examined the positive effect of leaders global identity on multicultural team innovation we proposed that r d multicultural team leaders with high global identity foster team shared innovation goals and motivate team members to adopt communication inclusion behavior making sure that they all understand each other furthermore we propose that the effect of fostering team shared innovation goals on communication inclusion will be stronger for teams with perceived high rather than low cultural diversity and that team communication inclusion will positively affect team innovation participants were 574 r d multicultural team members their leaders and their leaders managers in 82 co located teams in a chinese branch of a large german global organization using sem analysis our findings supported our research model demonstrating that multicultural team leaders with high global identity leveraged cultural diversity to promote innovative goals which further enhanced team communication inclusion and its positive impact on team innovation we discuss the theoretical and practical implications to the pos perspective on cultural diversity

on the relation between reschedulings and bank value the effect of developing country loan reschedulings on large u s banks is investigated using an event study methodology the major finding concerns the evolving nature of the impact of loan reschedulings during 1978 80 reschedulings had a positive effect on bank returns in contrast to the negative impact found for the 1981 83 period an explanation for these results is provided by a model of the rescheduling process that recognizes the noncompetitive aspects of rescheduling negotiation copyright 1989 by american economic association

corporate leaders in britain and america a cross national analysis this study tested for the extent of similarity between 1708 american senior vice presidents and those of 418 british counterparts the sample was drawn from the fortune 500 and the times 500 being representative of the top management teams of the largest national companies dominating domestic economies

the stampede toward hofstede s framework avoiding the sample design pit in cross cultural research we propose a method to design better multi country samples for international business studies using hofstede s framework and aimed at determining the effects of national culture on various business phenomena we describe typical research scenarios then develop sets of algorithms that calculate indexes reflecting the power of different samples for hypotheses testing the indexes were computed from hofstede s data then rank ordered the top multi country samples are presented in tables for selection when designing studies

diagnosing measurement equivalence in cross national research many researchers have pointed out that it is necessary to ensure measurement equivalence in cross national comparative research three aspects of measurement equivalence translation metric and calibration equivalence are necessary to establish the cross national reliability and validity of items used to measure theoretical constructs this paper discusses these issues and proposes two recently developed empirical techniques multiple group lisrel and optimal scaling for use in diagnosing cross national measurement equivalence these techniques are illustrated by reanalysis of a pioneering u s and japanese study the two techniques yield convergent results indicating measurement equivalence for some but not all ordinal level items under consideration the findings demonstrate that the proposed methods are useful diagnostic tools for exploring measurement equivalence several suggestions for reducing the likelihood of problems with measurement equivalence and a number of methods for dealing with items where lack of equivalence persists are also discussed

sluggish institutions in a dynamic world can unions and industrial competition coexist during the 1930s and 1940s collective bargaining emerged as the workplace governance norm in much of the u s industrial sector following its peak in the 1950s union density in the u s private sector fell steadily to only 7 4 percent in 2006 governance shifted from a formalized union norm to one of constrained managerial discretion in competitive and dynamic economic environments a union tax on company earnings and slow response to economic shocks combine to produce poor performance by union companies two industries automotives and airlines are used to illustrate these points if worker based institutions are to flourish they must add value and permit companies to perform at levels similar to those obtained under evolving nonunion governance norms

an investigation of gender differences in leadership across four countries this study investigates the emphasis males and females place on leadership behaviors and styles across four countries characterized as two cultural dyads norway sweden and australia u s previous gender comparisons and cross cultural studies of leadership are reviewed a framework for exploring leadership consisting of five leadership behaviors and six leadership styles is then presented and tested with questionnaire data from 209 managers across the four countries results demonstrate significant effects for gender and country but no interaction effects post hoc analyses suggest that across all four countries male emphasize the goal setting dimension while females emphasize the interaction facilitation dimension australians scored significantly differently than leaders in the other countries on interaction facilitation benevolent autocratic style and laissez faire style these findings are discussed in light of gender characteristics and cultural values

influence of role stress on industrial salespeople s work outcomes in the united states japan and korea role theory espouses and extensive empirical research has found that role stress can have deleterious effect on work outcomes of sales personnel the findings of these investigations however are predicated on u s based samples of salespeople whether similar results would be obtained with samples of salespersons in other countries has not yet been determined this paper reports the results of a study that examined the impact of role stress on performance job satisfaction and organizational commitment of industrial salespeople from the united states japan and korea tests of cross national hypotheses indicate general consistency in the findings across the three countries

project escalation and sunk costs a test of the international generalizability of agency and prospect theories previous north american research suggests that aspects of agency theory and prospect theory may explain decisions to escalate commitment to failing projects this study explores the universality of these theories in this context the willingness of north american and asian managers to escalate commitment to losing projects was measured using four go no go decision cases we hypothesized that asian managers would be less willing to act in their self interest a lower agency effect and would be more willing to escalate a decision in the face of negative framing a stronger framing effect we found that agency theory had strong explanatory power for project in our asian sample framing effects were significant in both but they were not significantly different

labor regulations and contract labor use evidence from indian firms abstract labor regulations in india differ by states and apply differently across types of laborers the most restrictive laws make it harder to fire permanent workers for firms however these laws do not apply to workers hired through contractors contract workers using firm level data from india i find that compared to firms in flexible labor regulations those in more restrictive labor regimes hire more contract workers as a response to transitory local demand shocks i find no differential response in hiring of permanent workers by firms faced with these shocks this suggests that firms circumvent labor laws by hiring workers indirectly through contractors in the face of economic fluctuations

measurement issues in cross national research substantive inference from cross national studies have important implications for theory e g because they reveal insights into generalizability and boundary conditions and managerial practice e g because they offer guidelines to mnc managers however few empirical studies attend to measurement issues involved in cross national research and still fewer recognize the risk of inferential errors that are likely to occur by overlooking measurement issues we discuss four measurement issues namely 1 standardized versus unstandardized coefficients 2 the impact of measurement error and unequal reliability 3 the overall error rate and simultaneous analysis and 4 construct equivalence using illustrate examples we demonstrate the nature of each of these problems the likely impact they can have on substantive conclusions and approaches for tackling these problems additionally we reanalyze a recently published three nation study by dubinsky michaels kotabe lim and moon 1992 to clarify these measurement concerns highlight a methodological approach and delineate the extent and severity of inferential errors our reanalysis shows that the interactive effects of these measurement issues are pervasive complex and unpredictable we close with implications for cross national research in general

the multinational corporation as a multilingual community language and organization in a global context this paper develops a framework for analyzing the multinational corporation mnc as a multilingual community in which parent functional language and subunit functional languages are concurrently used and recursively linked through an intra corporate communication network the unit breadth and intensity of an mnc s language system are designed to apply global strategies within the context of evolving environmental and organizational realities to the extent that language design is the product of deliberate choice we suggest that headquarters functional language is determined by the mnc s international strategy organizational structure and transnationality while subunit functional language is designed in accordance with organizational form strategic role and expatriate deployment aligning language systems with organizational strategy and dynamics improves mnc communication coordination and knowledge sharing

cleaning house the impact of information technology monitoring on employee theft and productivity this paper examines how firm investments in technology based employee monitoring impact both misconduct and productivity we use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology it product we use difference in differences models with staggered adoption dates to estimate the treatment effect of it monitoring on theft and productivity we find significant treatment effects in reduced theft and improved productivity that appear to be primarily driven by changed worker behavior rather than worker turnover we examine four mechanisms that may drive this productivity result economic and cognitive multitasking fairness based motivation and perceived increases of general oversight the observed productivity results represent substantial financial benefits to both firms and the legitimate tip based earnings of workers our results suggest that employee misconduct is not solely a function of individual differences in ethics or morality but can also be influenced by managerial policies that can benefit both firms and employees this paper was accepted by serguei netessine operations management

do wage cuts damage work morale evidence from a natural field experiment employment contracts are often incomplete leaving many responsibilities subject to workers discretion high work morale is therefore essential for sustaining voluntary cooperation and high productivity in firms we conducted a field experiment to test whether workers reciprocate wage cuts and raises with low or high work productivity wage cuts had a detrimental and persistent impact on productivity reducing average output by more than 20 percent an equivalent wage increase however did not result in any productivity gains the results from an additional control experiment with high monetary performance incentives demonstrate that workers could still produce substantially more output leaving enough room for positive reactions altogether these results provide evidence consistent with a model of reciprocity as opposed to inequality aversion