The Service Profit Chain
Brand: Free Press
Categories: Books, Business & Money, Industries



Publisher: Free Press; Illustrated edition (April 10, 1997)
Language: English
Hardcover: 320 pages
ISBN 10: 0684832569
ISBN 13: 978-0684832562
Item Weight: 1.11 pounds
Dimensions: 6.13 x 1.1 x 9.25 inches