Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
Brand: CRC Press
Categories: Books, Business & Money, Processes & Infrastructure



Publisher: Routledge; 5th edition (November 1, 1999)
Language: English
Paperback: 142 pages
ISBN 10: 1578200466
ISBN 13: 978-1578200467
Item Weight: 7 ounces
Dimensions: 9.02 x 5.98 x 0.31 inches