Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Brand: Portfolio
Color: Sky/Pale blue
Categories: Books, Business & Money, Marketing & Sales


Portfolio

Dimensions: 6.24 x 0.85 x 9.26 inches
ISBN-13: 978-1101980675
Language: English
ISBN-10: 1101980672
Publisher: Portfolio
Print length: 240 pages
Publication date: March 1, 2016
subtitle: Hardcover – Illustrated, March 1, 2016
author: Visit Amazon's Jay Baer Page search results Jay Baer
review: Editorial Reviews Review One of 2016's top 3 marketing books: Strategy+Business MagazineOne of 2016's top customer service books: 800-CEO-READ About the Author Jay Baer is the president of Convince & Convert, an online customer service and digital marketing consultancy and media company. He is the author of five books, including the New York Times bestseller Youtility . He contributes articles to Inc. , Entrepreneur , and Forbes.com ; writes the world’s #1 content marketing blog; and hosts several award-winning podcasts. He lives in Bloomington, Indiana, with his family.