Scoring Points: How Tesco Continues to Win Customer Loyalty
Brand: Kogan Page
Categories: Books, Business & Money, Industries


Used Book in Good Condition

Dimensions: 6.25 x 1.25 x 9.5 inches
ISBN-13: 978-0749447526
Language: English
ISBN-10: 0749447524
Publisher: Kogan Page
Print length: 294 pages
Publication date: February 1, 2007
subtitle: Hardcover – Download: Adobe Reader, February 1, 2007
author: Visit Amazon's Clive Humby Page search results Clive Humby Terry Hunt Visit Amazon's Tim Phillips Page search results Tim Phillips
review: Editorial Reviews Review ""This is the future of marketing. Read it and profit."" -- Professor Don Schultz , Northwestern University About the Author Clive Humby is the chief information architect behind Tesco Customer Management and its segmentation program and co-founder of leading marketing analysts dunnhumby. He is Visiting Professor, Integrated Marketing, at Northwestern University, Chicago and Industrial Fellow at Kingston University and co-author of Scoring Points , also published by Kogan Page. Terry Hunt is chairman of EHS Brann, one of the largest direct marketing agencies in the world. His clients include Tesco, British Gas, The Economist, Cadbury's, National Savings, and Barclays. Tim Phillips has been a journalist for 20 years. He has written for publications such as The Wall Street Journal Europe and The Sunday Times. He writes the popular blog ""Talk Normal"" in an effort to combat the poor communication and corporate jargon in the workplace. He is the author of Knockoff and Fit to Bust and co-author of Scoring Points , all published by Kogan Page.