Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers
Categories: Books, Business & Money, Industries



Publisher: Crown Business; 1st edition (January 16, 2007)
Language: English
Hardcover: 256 pages
ISBN 10: 0385518323
ISBN 13: 978-0385518321
Item Weight: 13.6 ounces
Dimensions: 5.69 x 0.98 x 8.52 inches