Do I lose rewards on returned purchases and missed payments?
Unfortunately, yes. If you return a purchased item, you’ll lose the rewards you earned from it. Missing a payment is slightly different because you can retrieve your rewards. If you miss a payment, you’ll temporarily lose all the rewards from that particular billing period. You can get them back only when you provide your full payment and pay for the reinstatement fee. If you fail to do so within a specified period, you risk saying goodbye to all the rewards.