I applied for service, but my service is disconnected. What do I do?
If you apply for service after hours, your service will not be connected until the next business day. You should apply for service as soon as you close on your property or sign your lease. The utility is not responsible for any damages incurred if the property is disconnected when you move in and use the service. The after-hours answering service does not have access to property information. You will need to call customer care the next business day between 8:30am and 4:30pm at 803-699-2422.