What happens if I return an item? Will taxes be refunded?
If you return an item, please note for customers outside the United Kingdom, any taxes and duties previously applied to your purchase may not be fully refunded.
This is because taxes and duties are collected based on the original purchase and are remitted to the appropriate tax authorities.
Unfortunately, we are unable to claim these charges back once they have been remitted. Therefore, when processing refunds for returned items, the amount refunded will be minus any applicable taxes and duties.