How to send a support ticket from your Responsive App
In this article, you will learn how to send a support ticket from the app itselfWhy you will need this: If you are experiencing an issue with your mobile app this is the best and fastest way to get in touch with us.Not only because we will receive it right away but also because besides your message letting us know the issue we will also receive part of the data from the module presenting the problem which will help us to solve the issue even faster.What you will need: A SwiftCount account. Click here to learn how to create a SwiftCount accountThe SwiftCount Responsive app installed (Download on the App Store or Google Play Store). Step 1: Go to the module or menu where the issue is showing up In this case we will use the sales module as an exampleStep 2: Tap the three lines in bottom right of the screen  Step 3: Tap the icon with the person using a headsetStep 4: Write a message and sendIn this step is important that you provide to us as much information as possible in order for us to be able to solve your issue ASAPYou might notice your phone number in the top of the screen. We will use this phone number to communicate with you if we requiere further information or need to do a procedure with youIn the message you can also let us know when it will be fine for us to give you a callPress the "Contact Support" button and that would be it