Do you have accessibility restrictions?
We seek to include participation by customers of all abilities if possible and are mindful of safety and our Risk Management Plan. The time of booking is the opportunity to discuss accessibility requirements.
For your own safety, it’s really important that you are able to comfortably dis-/mount the camel and hold yourself seated independently. You really do need some strength to get yourself on, off and stay comfortably seated on the camels. There are about 6 steps that you climb to get up onto the mounting platform.
We do not recommend making a booking if you have ongoing back issues; are planning or recently had a hip replacement; if you are pregnant; if you cannot comfortably squat into a moderately low position or lift your leg up like you were getting onto a motorbike; or your balance is compromised and you cannot sit stably.
As assistance animals are not able to be loaded onto a camel it is not possible to join our tours with assistance animals. Please make contact as we can find a safe spot for your assistance animal to relax while you are out with the camels.
If it’s decided that anyone’s safety is at risk, we will have to ask you to not join the tour.
We can offer you a visit to Pyndan Camel Tracks to enjoy the ambience of being around the camels. Bring yourself a picnic to enjoy while you watch the camels at home in their camel yards.
Accessible parking is available at the tourist car park, which is located at least 200 metres from the camel ride. The terrain between the parking area and camel yards is suitable for robust wheelchairs and prams. Toilet facilities are not wheelchair accessible or fitted with handrails.