Can I put my membership on hold if I can't make it and how long for?
You are able to put your membership on hold for up to seven weeks if you are injured, busier than usual or expecting to spend time out of town. Please let us know two weeks in advance of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically to restart your membership when your hold period is complete.
We can only put a membership on hold for a maximum of seven weeks. Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time.