Why do you have a 30-day stand-down period?
Our Cyclone Response Cover has a stand down period of 30-days. This means that any cyclone event that occurs within 30 days of the start date of your policy will not be covered.
We apply a stand-down period when you initially buy a policy to ensure a fair engagement and equal information about upcoming cyclone events between all parties. We look forward to providing cover and supporting you during a cyclone once you have passed the initial 30-day stand-down period.  Please note: this requirement only applies when you first buy a policy, not when you renew your policy for the following years.