Should I stop making payments on my existing loan?
No, you are contractually obligated to make payments on your current auto loan until your account is paid in full. To protect your credit, you should continue to make your payments until we have completed your refinance process and paid off your current lender. We’ll request a payoff from your lender and overnight or wire the funds to pay off your loan. Your lender may take 3-10 business days to process the payoff transaction. Only after your lender has processed the payoff can you stop making payments on your previous loan.