How does your custom design process work?
There are a few ways you can get your dream piece with our customized design: You can customize an existing piece while placing an order - simply type your design wishes in the "Customization Request" box. You can send us a custom request or build your own ring by filling out an Online Request Form. The form will guide you step by step, from selecting the stone type (carat size, color, clarity, etc.) to choosing the setting, basket, prong style, and metals of your choice. Once we receive the form, we will review it. If we have any questions, we will follow up with you via email and discuss the cost. After placing an order, we will select your dream gemstone and then provide you with a CAD design within 3 business days. Once you approve the CAD design, we will proceed with the production. You can book a free and non-obligatory Zoom/phone Consultation with us. During the consultation, we will gather all your requirements. If you decide to work with us after the appointment, we will follow the same process as mentioned above.