Can I keep my Joey in the box until I’m ready to open it?
All of our foam items must be unboxed within 48 hours from the time of delivery. This is to check for any manufacturing defects! If you see anything concerning, please email us right away at warranty@rooandyou.ca. Any manufacturing defect claims submitted after 48 hours of the time of delivery will be void. Any foam products kept in its box past 14 days will have their warranty completely void.