What’s the most common misconception around knowledge management?
Knowledge management is often seen as something extra - something to do 'when you have time for it'. So, it gets pushed back again and again, until the confusion and chaos inevitably becomes unmanageable. The thing is, you'll never find the extra time - you need to make it part of your work. Once you understand that knowledge management solves the root cause of that confusion and chaos, the time you gain more than pays for the investment.