Hikvision Configuration
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This article will cover how to setup and connect Hikvision plug & play cameras only. Hikvision cameras that are not considered plug & play capable may still be connected via port forwarding. Please see our Generic H.264 Configuration article for details on connecting Hikvision cameras using that method.Only the Acusense line of Hikvision cameras are supported as plug & play at this time. Please see the list below to ensure your camera is supported for plug & play capability. Prerequisite: Make sure the intended camera is running firmware version 5.5.150_OP_210201 or higher.Install CamCommand Application Onto Hikvision CameraThe Acusense line of Hikvision cameras support plug & play capability when once the CamCommand application has been installed. Please find the latest version of the app HERE.Start by navigating to the Open Platform menu within the native Hikvision GUI. Within this menu the CamCommand application may be installed.Click the Browse button, navigate to where the application has been saved and select it. Click the Import button to install the application.Once installed the application list will display the loaded file as pictured below.Click the toggle button, pointed out above, to run the installed application. Doing so will prompt the permission configuration, DO NOT SELECT ANY PERMISSIONS, and click the OK button. The application will now begin running.Add Camera To CamCommandAfter installing the application onto a compatible Hikvision camera it may now be connected to CamCommand. To do so select the Add Camera icon from the admin portal or from the end users account. Within the add camera window select the Hikvision camera type and give the camera a name and click the Next button.On the Network tab click the Open SDK toggle to activate the required fields. Input the camera's serial number and MAC address. Next enter the username and password that is used to access the native Hikvision GUI then click the Next button.Tip: The camera serial number can be found within the native Hikvision GUI within the System > System Settings menu.  The MAC address can be found within the Network > Basic Settings menu.Once connected to CamCommand the general camera settings will be available on the third step. After saving the preferred settings the camera will be added to the end users dashboard.Only the Hikvision cameras listed below are capable of using the CamCommand application. ModelForm FactorPCI-B12F2SBulletPCI-B18Z2SBulletPCI-B15Z2SBulletPCI-B12Z2SBulletPCI-LB18F6SBulletPCI-LB18F4SBulletPCI-LB18F2SBulletPCI-LB18F12SBulletPCI-LB12F6SBulletPCI-LB12F4SBulletPCI-LB12F2SBulletPCI-LB12F12SBulletPCI-B18F6SBulletPCI-B18F4SBulletPCI-B18F2SBulletPCI-LB15F6SLBulletPCI-LB15F4SLBulletPCI-LB15F2SLBulletPCI-LB15F6SBulletPCI-LB15F4SBulletPCI-LB15F2SBulletPCI-LB15F12SBulletPCI-B15F6SLBulletPCI-B15F4SLBulletPCI-B15F2SLBulletPCI-B15F6SBulletPCI-B15F4SBulletPCI-B15F2SBulletPCI-B12F6SBulletPCI-B12F4SBulletPCI-D18Z2SDomePCI-D15Z2SDomePCI-D12Z2SDomePCI-D15F6SDomePCI-D15F4SDomePCI-D15F2SDomePCI-D12F6SDomePCI-D12F4SDomePCI-D12F2SDomePCI-T18F6STurretPCI-T18F4STurretPCI-T18F2STurretPCI-T15F6SLTurretPCI-T15F4SLTurretPCI-T15F2SLTurretPCI-T15F6STurretPCI-T15F4STurretPCI-T15F2STurretPCI-T12F6STurretPCI-T12F4STurretPCI-T12F2STurret