How long will it take for my changes to be updated in administrative systems?
Processing times vary by transaction. Most transactions are typically processed within 24 hours at ConnectiCare though some can take up to 72 hours to process. Transactions such as change PCP, request ID card, change subscriber address, change DOB, change dependent relationship, change ethnicity / race / language or change name will be reflected within the portal in 24 hours. Transactions such as add subscriber, add dependent, change plan, open enrollment, terminate subscriber, terminate member, terminate coverage, reinstate subscriber, and reinstate member will take up to 72 hours to be reflected within the portal.