4) What Is the LITB Return and Refund Process?
LITB products have a 30-day return window to process refunds or exchanges. Some exceptions apply. Go to “Returns & Refunds” on the LITB site to return the item. Follow the on-screen steps to get a return authorization and shipping label. LightInTheBox receives and inspects the returned item. The platform will process the refund using your original payment method.