Why can’t I receive account details via Text Banking Anymore?
During the past several years, we've set out to incorporate new technologies to help our clients manage their money - safely, easily, and conveniently - whether at home or on the go. With new and enhanced money-managing features being introduced through KeyBank's online and mobile banking platforms, we have made the decision to discontinue our Text Banking service. What you can do to access your account information digitally. Go mobile. Do everything you did with Text Banking and more. Make deposits, monitor transactions, check balances, make payments, and receive alerts with your smartphone. Download our mobile app. Bank online. Sign on to Online Banking for 24/7 account access to check balances, pay bills, and transfer money. Enroll here if you haven’t already. Learn more. If you’re not already familiar with all the great digital banking tools and resources available to you, check out these how-to-videos.