Refunds or exchanges
ReturnsOur policy lasts 365 days. If 365 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned: Gift cards To complete your return, we may require a receipt or proof of purchase. Please arrange to get your order returned to the following mailing address along with a note, listing: The Full Name on the Order The Order NumberThe shipping address used for the OrderAddress for returns:More Angles90A Bermondsey str.SE1 3UBLondon, UK+44 7802761412 *our address has recently changed   There are certain situations where only partial refunds are granted (if applicable) and these are usually items with obvious signs of use. Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be returned and refund cannot be processed for the same. Any item that is returned more than 365 days after delivery will not be refunded partially or in full.Please note that no refunds will be issued for items delivered later than the indicated delivery times. RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 14 business days of the authorisation of the refund. Late or missing refundsIf you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@moreangles.com *NOTE: Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable)We only replace items if they are defective or damaged or the wrong size. If you need to exchange it for the same item, send us an email at info@moreangles.com including the following information:  The Full Name on the Order The Order NumberThe Shipping address used for the Order Please include a note with the exact information above with your returned order as well. Address for exchanges:More Angles10 Hilary Mews51 Brandon HouseSE1 1APLondon, UK+44 7802761412 GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. ShippingTo return your product, contact us at info@moreangles.com You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £30.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.