Why was my final price different from the price estimate?
We estimate the meter fare by considering current traffic data and expected distance, together with the taxi meter rates at that time of day. However, the final price may be outside of the estimate due to factors out of our control, such as unforeseen congestion, the driver’s choice of route, your preferred route, weather, additional stops and/or diversions. The estimate is a guide only, and not a guarantee. Unfortunately, if the final fare is outside of the estimate, we are unable to provide a refund for any difference.