How do I initiate a comfort exchange?
Nest Bedding mattresses are eligible for Comfort Exchange after our required 30 day adjustment period and within 100 days of the delivery date of your original mattress. A Comfort Exchange is available once per customer, per calendar year. Once approved to exchange, you have 30 days to complete the process. After 30 days, a new request to exchange must be submitted. Exchange requests will not be approved if the mattress is damaged or destroyed.