The sex toy does not function or charge properly. What am I supposed to do?
To figure out what the trouble is, kindly take the corresponding action:
Difficulties with charging a sex toy may indicate contamination of its magnetic exterior. Just clean the metal surfaces using a lint-free cloth and, if possible, with a disinfectant spray solution. Attach the charging cord and try charging the toy. When the battery is fully exhausted, it can take up to 5 minutes for the LED indicator to start pulsing, signaling that it is charging. Try to ensure your toy has been charged for the required time of 4 hours to completely charge. Double-check the specified instructions. Your toy has a light that is blinking while charging is ongoing and a solid light indicating that it is fully charged. If your toy is still not functioning, give us a call or you may get in touch with our customer service through customerservice@wickedsextoys.uk.