If I sign up to the Customer Area, will I continue to receive documents from my health insurer by post?
If you sign up to the Customer Area, you and the family members grouped under your account will by default no longer receive any paper documents relating to health insurance coverage, except for financial statements (reminders, formal notices, refund notices, etc.), which will be sent to you by post. However, you may choose the way you wish to receive premium and co-insurance invoices, as well as statement of benefits, so that you can continue to receive them by post if you wish. To do so, please activate the paper mail option in the Customer Area settings.