Why is your WEBTOOL access is locked?
You have not changed your password immediately after the registration.
You have assigned the same password for your FL and SL.
Your webtool account will be locked at 12:00 midnight if you have not changed your password after requesting for a reset.
If an account/username is an active mobile number:
UNLOCK< space >FL or SMS password – to lift the suspension of the account.
Example:
UNLOCK 123456
Send your request to LoadCentral access numbers.
If an account/username is an ALPHANUMERIC or not an active mobile number: Send email request to: razer-techsupport-ph@razer.com