Do I receive a refund for the shipping cost?
For your initial purchase, we're happy to offer complimentary exchanges! We'll supply a shipping label for the hassle-free return of products. However, please note that if you're returning items for a refund due to reasons other than product defects, the return shipping costs are the customer's responsibility. For customers within the United States, you have the option to organize your return shipping, or we can provide a shipping label for you. In the case of the latter, please be aware that a standard charge of $7 USD will be subtracted from your refund to cover return shipping and handling expenses. Customers outside the United States will need to manage their return shipment to our US-based returns warehouse. These shipping costs are non-refundable.