What is Jo Malone London’s return policy?
If you are unhappy with your purchase from Jo Malone London, you can return it for a full refund, minus shipping costs. All returned items must be unworn or unused and need to be in their original packaging. Return your items within a certain number of days to receive your refund. Terms and conditions apply. Any returns received after a certain number of days will be subject to Jo Malone London’s discretion.