WHAT IS THE CANCELLATION POLICY FOR LEISURE GUESTS BOOKED ON YOUR WEBSITE?
FLEXIBLE 72 HOUR CANCELLATION POLICY DUE TO COVID-19:  We understand your concerns to travel during this time, in addition to last minute mandatory city and state ordinances. Our flexible cancellation policy can allow you to feel comfortable keeping current and booking new reservations without worry of penalty.
STANDARD POLICY:  In the event you may need to cancel your reservation, please notify us prior to the stated time periods below to avoid forfeiture of your deposit. Please reference your booked room bedding type to the applicable cancellation policy below. Reservations canceled within the time periods below forfeit the full advance deposit received and/or are subject to a charge of first night’s rate, tax, and resort fee.  Reservations cannot be changed or canceled within 7 days. Please contact our Reservations Department at 800-725-4723 in regards to any questions about the resort cancellation policy terms and restrictions. Non-refundable reservations cannot be canceled, modified, or refunded - total reservation amount will be charged in case of cancellation or no-show.  Restrictions apply to promotional or special condition rates booked.
Please note:  If you booked through a third party site, you must contact that site/party to cancel.  Note restrictive cancellation policies may apply and some bookings are non-cancellable, non-changeable.