How do I pause, skip, or cancel my subscription?
Access your subscriptions, by logging in to your account. Go to My orders and click on Manage Subscriptions.
In the Manage upcoming orders section you can choose a month that you would like to Skip shipment or you can click the “Pause Future Orders” button to pause your subscription. Your subscription will be paused until you resume it. We'll be sad to see you go, but you may also choose to cancel your subscription in this section.
To reactivate a paused or cancelled subscription, while in Manage Subscriptions, click “Resume future orders” if you paused and “View Inactive Subscriptions” then “Reactive Subscription” if you had cancelled. This will bring your subscription back to an Active status and you will be charged on the 1st of the next month.
NOTE: Be sure to make any skips or pauses to your subscription before the 1st of the month. Once you are billed, we cannot refund.