Can I return the AiDEX startup kit after opening the outer packaging?
After receiving the startup kit, you still
have 14 days to cancel the contract even if you have opened the outer
packaging.
Please contact Customer Care at +20225032800 or send your request through Whatsapp ( +971564634062 ) for assistance on how to return the package to us.
We will refund you the full purchase price excluding the delivery cost. You will not be responsible for the costs of returning the sensors to us.
The refund process will commence after receiving the product and applying a quality check on the returned item.