What happens if a roofer says the roof is damaged and the field adjuster says it is not?
If you alert us to the conflicting opinions, we will likely send an expert out to your property to inspect the roof to get a fresh assessment of the roof to see if we can resolve the conflict. We will also request a copy of the roofer’s report indicating the roof is damaged. Be cautious of roofers going door-to-door offering to assess your roof. Their motivation is to sell you a new roof and not necessarily assess whether you actually have damage covered by your insurance policy. Bottom Line: If they do not sell you a new roof, they do not make money.