I BID TOO MUCH BY MISTAKE HOW DO I FIX THIS?
At least once a month someone makes a bid (usually on a cell phone) and they miss the decimal place (and it's hard to see decimals on cell phones) when this happens the computer will add a decimal to your bid. For instance a bid of 10.00 if you miss the decimal and just enter 1000 will be a 1000.00 proxy bid. If this happens you can open a support ticket and ask us to remove the balance of the proxy however if someone bids against you before we have time to correct this your bid may go higher than you wanted and we will not retract it so in this example if someone came and bid 15.00 the system would be 17.00 for you and we would leave that as the current bid with you winning so please be very careful to ensure the decimal place is in the correct spot or you may end up paying more than you want for an item.
If you bid 100.00 on an item and later have second thoughts we will not reduce the bid so please make sure you use the proxy system wisely and really make sure you want to enter that amount for a proxy bid before placing the bid.