If I order a closeout lot, how do I know what items I will receive in my order?
For small orders, manifest/packing lists from previous large lots we obtained from the department stores serve as the best example of what brands and styles can usually be found in each lot category. But, if a customer were to order a large quantity, we may be able to provide an exact manifest/packing list of the items included in the assorted lot the customer is ordering. To explain, the minimum quantity of merchandise we can acquire from department stores for most lot categories is usually a pallet containing approximately 500 assorted items. When we acquire these lots, the department stores provide us with a manifest/packing list of the items the lot includes. If a customer were to order a quantity of 500 items of a specific offer/lot category, (once the order and payment are confirmed) we would acquire a new lot from the department store to fulfill the order, and would be able to provide the customer with the manifest/packing lists of the lots available for the customer to choose which list they prefer. This way, we can guarantee the customers’ satisfaction, as they will know the exact items that will be included in their order, as they would be choosing the lot/list they prefer. On the other hand, to provide our customers with smaller lots, the larger lots are separated proportionally in sizes, brands, and styles according to what we receive from the department stores. Unfortunately though, we don’t have the capacity of creating an exact list of the items included in smaller orders when we separate these larger lots. If there are any lot categories for which you would like example manifest/packing lists, simply contact us, and let us know what lot categories interest you, so we may send them to you.