How do I cancel my account and terminate services?
Log in to HostPilot, click the word “Account” and navigate to the Termination page.
Follow the steps to either terminate your account on the spot, or schedule your account for termination at the end of the current term.
If you are on an annual contract, you will only have the option to schedule your account to be terminated at the end of your current contract term. If you need to terminate your account mid-contract, you will be subject to an early termination fee. (Please review section 2.2b of Intermedia’s MSA for more details.)
You can also contact our customer service team to cancel your services. You can reach customer service using the information at the top of this page.
Note: All data and content associated with your account is deleted 14 days from account termination.