The tracking says my parcel has been delivered but I haven’t received it, what should I do?
In the event your parcel is logged as delivered but the parcel has not been received, we would recommend you check with any immediate neighbours.If you are still unable to locate the parcel, please contact us within 48 hours of the parcel being logged as delivered, so we can investigate this further.Failure to do this may result in us being unable to investigate this with the courier and the parcel being deemed as successfully delivered.