What Is organizational change management (OCM)?
Organizational change management refers to the ways companies handle changes to the people, processes, tools, and systems in their organization. To manage change, organizations need a plan for implementing changes and solidifying those changes as the new norm. There are four types of organizational change to know: Strategic transformational change: Large-scale changes that require significant adjustments, such as updating your company’s mission statement or employee benefits package People-centric change: Adjustments that have a considerable effect on people, such as redefining roles and responsibilities, modifying leave policies, or hiring new employees Structural change: Major changes to organizational hierarchy, usually caused by mergers and acquisitions Remedial change: Reactionary corrections to unexpected problems that need to be solved immediately, such as hiring a replacement for an employee who put in their notice or addressing customer complaints