When will I be refunded?
A refund will be issued after your return has been processed, which may take up to 10 business days after your return is received at our warehouse. Once your refund has been issued, you will receive a confirmation email detailing your return and refund amounts. CHICELY processes returns for Klarna and Afterpay orders exactly like orders made with other payment methods. Once your return is initiated in your CHICELY account, CHICELY will send a refund transaction to the original payment method. They will adjust your payment plan accordingly starting with the last payment installment and working backward. Therefore, you may find that your payments that are the furthest out, have been reduced to zero, and the closest payments remain at the original value. For more info on each installment payments refund policies for Afterpay here and Klarna here.