The course freezes/I can't get past a certain point
In developing our online learning courses, we have done as much as possible to ensure that our eLearning modules are compatible with as many devices as possible. Over time, operating systems and web browsers do constantly change and evolve, and this may impact on a part of our interactive learning in a way we did not expect. If you do find that you have reached a certain part of your course and the module is not responsive, we would recommend taking the following steps in order: Refresh your browser and click the Resume button on the module, which should resume the course from where you were at last. Try opening the course in another browser, or in Incognito Mode for example. This will ensure that this is not just a one-off occurrence. If the problem persists, please email us at info@oakwoodtraining.co.uk and a member of our team will look into the issue on your behalf. If required we will test and republish the module in question so that you can continue your eLearning with us.