What to do if the Miner can't reach the expected Hashrate?
On rare occasions, this might happen. It usually happens because of one of those reasons:
- Outdated Firmware: Please update your firmware to the latest version on the manufacturer's official website.
- Setup Issues:
Please double-check and verify all settings on the miner are correct, including fans, pool, and wallet settings.
- Ambient Conditions:
Please make sure your miner is not running in hot humid dusty conditions, the poor working environment will have a negative impact on the performance of the miner.
- Factory defect:
Factory defects also cause lower than expected performance. Please contact the manufacturer's official support team to claim the warranty.