Can I check in myself for a video call?
Yes. You may check in yourself anytime on the day appointment is scheduled, prior to your appointment time. This can be done through the 360 PatientTouch app or through the patient portal depending on your appointment type, i.e.:
If you have received an OTP in your appointment notification email, you may check in from 360 PatientTouch app.
If you didn’t receive an OTP in your appointment notification email, you may check in from the patient portal.
Moreover, you may also send an appointment request and inquiry messages to your PCP via public URL as configured by your practice. The PCP and their authorized scheduler may then respond to your requests/ messages accordingly.
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