How can I ensure the privacy of my cat’s information?
Our medical information is protected by HIPAA, an act of Congress that provides rules to ensure the security and confidentiality of your health information. California state and most other states have laws preventing public disclosure of veterinary treatment records. Basepaws adheres to this law. We take your personal information very seriously and this includes the genetic results of your cats and we try our very best to protect your privacy. Although there are no privacy laws governing cats and their genetic information, we have implemented the following procedures to try to protect your information as much as possible. We have a strict internal privacy policy that instructs our employees on how personal information collected on our website or obtained through testing of your cats is handled. This information belongs to the person who got the Basepaws Cat DNA Test. The cat’s laboratory results can only be communicated to the cat owner. In other cases, it may be a veterinarian (upon the cat owner's request). When a person calls our customer service and wants to discuss a cat's result, we first verify that it is the individual that ordered the test. If it is not the individual that ordered the test, we require permission from the original customer and may require a medical release form to be signed by that original customer, releasing the information to the third party. It’s that simple. We will not release your cat’s information to a third party without your written consent.