○ View learners time spent in a learning journey
ScenariosYou want to see how much time your learners spent on courses.You want to show the time spent on the certificate1) Turn on the option Learners time spentYou can do this under the Settings tab, in the advanced settings panel.See also the heading 'learners time spent' in the article Environment settings explained2) Go to the learner statisticsYou can view the data in two ways.First, click the Instruct tab . You can then go directly to the Learners tab and when you click on any learner you can see not only the time spent per course, but also the total time of all courses for which that learner is enrolled.It can also be done via the Dashboard button for a specific course. Navigate to the Learners tab and click on a learner to see the time spent on only that course.Show the time spent on the certificateIf you wish, you can also show the time of the course on the certificate as soon as a learner obtain it.To do this, see the article Create and add a certificate and pay particular attention to the totalTime parameter under the Course data heading.Good to knowWe record the time shown in the report as of 22 December 2020. Any data related to time registration from before that date is not available. Coure duration includes all time a learner has spent in activities, MemoTrainers and extra practices. This does not include time spent viewing the activity overview or reading messages. We cannot measure the time spent in all activities. This includes certificates and activities launched in a pop-up window. By using a pop-up, the learner is outside of the platform and thus the time cannot be measured. SCORM activities are an exception to this. Should an administrator log in as a learner and spend time in an activity, this will be included in the activity and course duration. We cannot differentiate between the time the actual learner was logged in, and the time an administrator was logged in as the learner.Activity and course time will increase over time. You cannot create a report to see what the activity and course time were on a specific date.We measure the time spent as accurate as possible. For example, we only count the time a learner has the focus on the browser tab or app. There are however still factors that might distort the measured time. For example, a learner might leave a tab focused and open without actually working on the course. Also, if a learner works simultaneously in the app and in the browser, time spent will be measured twice.To prevent the latter scenario, we offer a (paid) solution. We can enable an option that prevents users from logging in on multiple instances at the same time. Ask our Support Heroes for more information if you are interested. Apple mobile devices, running on iOS 13 or lower, will keep tracking the time when the user locks the phone without leaving the activity player properly.