I never received any acknowledgement of my order!
Several emails are always sent to your email address automatically.
The first acknowledges receipt of your order. The second sends you an electronic copy of your certificate which you can print or view online.
If you have ordered one of our physical products, such as a luxury gift pack, you will receive an email notifying you of dispatch and providing a tracking number.
Many email systems are set up to protect you from unsolicited emails and they may see our emails as “Spam”.
So long as you have provided a valid email address, we can always resend these emails.