My artificial intelligence software is a technology product, I do not provide any healthcare services
The development and use of artificial intelligence (AI) is constantly evolving, as shown with the federal spending on AI in the US rising to nearly $1billion in 2020. Through aspects such as clinical triage, disease detection and chat bots, AI has the ability to reduce provider burn out and increase the efficiency of the healthcare system. However, AI is raising profound questions regarding medical responsibility. It’s easy to determine where the claim came from, i.e human error, technology failure, cyber event but with AI, the line is extremely blurred. Although AI can be considered a ‘technology product’, there is still a human component originating from the idea behind the AI (the input of information, the ongoing accuracy reviews, as well as the end provider). Considering this, it’s extremely hard to pinpoint where the blame will lie, particularly with the lack of case law in the sector. Under CFC’s eHealth policy, we provide affirmative bodily injury cover from multiple triggers, including professional / healthcare services, technology events and cyber, including ransomware.