Related actions for the provision of services
Related actions are included and required as part of the provision of services. These related measures are: Identifying the data and authorities of signatories and contact persons in agreements; authorizing a customer in cashier interfaces and self-servicing POS-terminals; granting customers access to payment mechanisms (including payment cards); providing customer with data on their accounts and transactions; issuing loans to the Bank customers and servicing them; changing the terms for credit obligations, including granting credit holidays and restructuring; informing customers; servicing customers and their representatives at the Bank branches, cash desks, or during the remote services, including via the all-round-the-clock phone support line by 3700, through mobile messengers and mobile apps; interacting with heirs and with other persons who are entitled to dispose of the customer’s funds. Ground for processing: Conclusion and Execution of a Legal Agreement.