How often do software updates take place and how long is support provided?
Basically, we guarantee basic support for a clearly defined period of time after completion of your site. This also includes updates. However, the scope and duration of support should be discussed and agreed upon at the beginning of the project. To ensure the smooth functioning of your software, we recommend that you also include the period after go-live in your planning. After the basic support has expired, a new order is then required.