What should I do if my newspaper does not arrive or is damaged?
Login to myaccount.tampabay.com, click ACCOUNT MANAGEMENT and notify us that your delivery was missed or that your paper is wet or damaged. You will receive credit for that day's delivery issue. The Times does not offer re-delivery of the print product. From this link you have access to the e-Newspaper and tampabay.com as timely alternatives for a delivery issue. If you report delivery issues after hours, we will apply a credit to your account. Credits for missed deliveries more than three days in the past must be requested by contacting a Customer Relations representative at help@tampabay.com or 1-800-888-7012. If emailing, be sure to include your name, delivery address and home phone number. The email's subject line should contain the words: MISSED PAPER CREDIT.