I booked hospitality via an officially appointed reseller for an event that has been cancelled. Will I be entitled to a refund?
In the first instance you will need to discuss this directly
with the supplier in question. Officially appointed resellers are
contractually obliged to offer a choice - either transfer to an
alternative option or refund monies in full. If you have any
problems in progressing your claim, please share details of the
related correspondence with us and we will endeavour to discuss the
matter directly on your behalf.