How do I get my money back in case of a return?
As soon as the returned goods have arrived safely at the responsible logistics and have been checked, we will issue a credit (refund) for you. This process may take a few days.
The refund (credit) will be processed automatically through the payment method selected at the time of the order.
Note: If you used the payment method "prepayment," please provide us with your bank details (IBAN and BIC) so that we can request a refund through our accounting department. Thank you!