What happens if I'm running late for my IHeartLondon walking tour?
Guests who are running late will be given an additional five minutes to arrive.  Please make sure you are in frequent communication with your guide, and provide updates and ETA's on your location.  If you are very late, it's easy enough to catch the tour group up and reunite whilst they're on the move. To do this, please enquire with your guide about the next location, and arrive 5 minutes beforehand to deter further delays.  If you arrive any later than five minutes, the guide will leave without you to avoid delaying other guests experiences.  Please note: Please try and arrive 15 minutes before your tour is due to depart. This'll ensure you'll have the best experience with no delays.