What’s the difference between scope creep and gold plating?
Scope creep and gold plating are similar in that they both refer to instances when a project’s elements begin to change once a project starts, potentially resulting in added work, cost, and time to completion. Scope creep refers to project changes that happen when a team adjusts to meet a client's requests. Gold plating refers to when a project management team intentionally adds features to a project, so as to over-deliver or offer “freebies.”‎