I haven't received my order! What do I do?
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First, make sure it has been at least 5 days since you've placed your order.
Next, check to see if you've received a tracking email.
If yes, call the post office with the address of last known zip code your package was in and ask them to kindly track your package at their facility
If no, please email help@nyzaccessory.shop Subject: Lost Package Body: Hello, my name is _. I am order #(insert), my package has not been delivered and I would like to receive an update. Thank you.