What about cancellations or refunds ?
We understand that sometimes conditions change and it may be necessary to drop out of a class. We do prefer that you allow us to reschedule you to another class if at all possible; however, if you must cancel we ask that you keep the following in mind:
We want you to have the best educational experience possible, and so we schedule the best instructors available. If you have to cancel, please notify us immediately. Refunds are available as follows:
16 or more business days prior to the class (3 weeks), 100% refund
10-15 business days prior to the class (2-3 weeks), no refund, but you can reschedule to another class within a year of the date of the cancelled class
9 or less business days before the class (less than 2 weeks), no refund will be made, and there is no possibility of rescheduling
Agile Scaling Experts reserves the right to cancel or reschedule a class at any time for any reason:
You are advised to consult an Agile Scaling Experts Customer Service Representative prior to making any travel arrangements for a class, as we are not liable for any possible cancellation fees.
Agile Scaling Experts is not liable for any direct, indirect, consequential or special damages that may be incurred due to cancellation of a scheduled class, including, but not limited to cancellation penalties owing to transportation or accommodation arrangements.
Registrants will be offered full credit to a future class or full refund as per the wish of the registrant.