I ordered the 10x14 rug.  I am very disappointed with the packaging for rug.  Instead of being rolled it was folded up to a small rectangle that I could carry myself.  I received the rug  two weeks ago and it still will not lay flat so I can put my furniture back on it.  It has a few very noticable creases and bumps, all due to FOLDING.  The rug itself is exactly color,  quality and size I wanted.
Gwen Gustavson