My order of 4 barstools came in 2 separate orders. The first one was delivered with a hole in the box. The packaging containing the barstool hardware for both chairs were completely open and various pieces (screws, washers, etc.) were left floating around the box. As you can imagine, with loose pieces and a hole in the box…. there are missing pieces. I was unable to assemble the barstools due to this. I’m assuming the missing pieces were likely lost in the FedEx truck during transit due to inadequate shipping. Before leaving a poor review or contacting Wayfair, I waited for the next shipment of 2 barstools hoping there might be extra hardware. The next set of barstools came and when I opened the box there was no hardware, no front legs, no seats, and no framing….just the backrest portion. I understand that mistakes happen….. but to order 4 barstools, pay hundreds of dollars for each, and not have enough pieces to make one full barstool is disappointing to say the least.