I am not happy with this item.  It is either a defective rug or very poorly made.  It came with pulls all over it.  I tried to contact customer service and my rep and never heard back from either.  I also ordered the runner and it is perfect so I am not sure if this was a return and they re-sold it, but it is a mess. Also, I would not recommend this rug if you have pets.  Especially if they dig or claw.  It comes with instructions that if you do get a pull cut it close to the rug so they know it does get pulls.  Cannot use a beater brush on your vacuum either.  If I cut all of the pulls off that this rug came with it would probably be bald.  This is the first time I have been disappointed in a purchase from Wayfair and with their customer service and I have purchased quite a lot from this site.