My expectations were surprisingly exceeded when I unrolled this rug to reveal the quality of its beauty and craftsmanship, The color was a rich and vibrant shade, the fiber more lush and luxurious to the touch than I had ever imagined. I couldn't be more pleased with my purchase! As an extra surprise, when I contacted a gentleman in customer service to ask him a question, he could not have been more polite and helpful. Thank you Wayfair for making my experience such a pleasant one!