I ordered these chairs with ivory trim and gray upholstery for a sunroom.  The chairs were properly upholstered (I liked the fabric) but arrived with dark wood, not ivory.  I have been trying to get refund and arrange return, but customer service is exceedingly slow and unresponsive.  The chairs are now sitting in my garage, in their crates, taking up room and the company has my money.

Beware, this company is not Birch Lane, but is Wayfair.  Had I known, I would not have ordered them.  I have found Wayfair to sell poor quality products.