It is a really nice chair - shipped very timely. All I had to do was to screw the legs on - no problem. Unfortunately, It's not working here because of nothing to do with Wayfair.  I have an elderly person that I take care of and the chair is too hard from the one he has been used to. I guess I need to order a taller, wider, more cushiony chair for him. I hope I can find one. Wayfair was great. Now I have a chair that can't be used but that's OK.