I purchased this as my husband's Xmas gift, he loved it & so easy to operate. It was perfect for what he needs.
The only complain I have was the packaging &deliver process, either Fedex or UPS placed the item at my front door while I was out, and the plastic beg was rip off, whoever pass by my house, they could clearly see the coffee machine seating out there, and they could easy just walk away with.