I love this chair. It has an elegance to it and looks perfect in my den. Note that next to it is my wonderful Wayfair bookcase. (Check out my review on that). The chair came well wrapped with a nice covering that you can tuck in the bottom zip compartment if you want to protect it when you travel. The fabric and design are beautiful -- very soft, while the chair itself is firm, no soft sink into cushion. But, so far, friends say they like the support and find it comfortable. The nail heads are like brushed nickel. Looks like a very expensive chair. All you need do is screw in the legs and it's ready.
This is a real winner!