Really nice chairs. You need to use a pillow in the back to sit comfortably as the chair seats are so deep. I prefer to use a full size pillow rather than the lumbar pillows that are included. The wood is not great quality and one of the arms broke when assembling. Customer service was great, however. The wood colour on the arms is a perfect medium brown not too shiny and not too rustic. The upholstery fabric is a great quality and seems to be holding up very well. No pilling after 6 months of regular use, and easy to spot clean. I would describe the colour as true dark grey. It doesn’t come across as blue at all, despite what it may look like in the photo.