Purchasing experience was smooth and easy. Provided product description and specifications were excellent. The pictures, while very good, do not do justice to the actual product. You never know when buying online is what you see, really what you are going to receive. It's been said that "Beauty is in the eye of the beholder". This tree is absolutely beautiful. For a first time buyer from Wayfair this was a great experience. Packaged well arrived on time as promised. Very, Very PLEASED!