I read the reviews before our purchase and thought, "how could anyone get so excited over a grill"...  It only took a couple times using it that I also got excited about it--  the only way I can explain the result from using it is that it's a grill and an oven, combined.  
It seemed everything I would cook on my old grill would be either undercooked or over cooked; usually, the latter.  
I am now happier than ever to cook on it, and my family is definitely benefitting also.  I will never buy any other brand for grilling!!