Overall it's a great product. There was something wrong with the wood in my shipment. None of the boxes were damaged the product had a split in it. I figured it wasn't a huge deal since it wasn't too large and was located on the bottom. However, the doors were extremely difficult to put on and it still doesn't shut properly. If this item was only $100 I wouldn't mind as much, but this was quite a bit more expensive, so I was hoping for better quality. Please note, I didn't bother trying to get anything replaced, because I didn't have time to wait for a new litter box to arrive.