It was beautiful when I mounted it in the Fall (See photo).  Held up nicely against light rain and overall, it looked good when mounted.  However, once we started getting snow here in Winnipeg, I realized the questionable design, particularly the slope of the awning.  There was always a significant amount of snow not sliding down, and I always had to scrape them off.   Then we eventually had some heavy snow hit us, around 4cm.  The awning completely fell off, damaging my stucco and rendering the awning useless and irreparable, as the bracket itself broke on both sides (See photos).  Now I am left with a damaged wall and a dilemma on how to dispose of this broken awning.  I am no longer able to return or ask for a refund apparently, so I would appreciate if I could get any kind of post-support from the vendor.