Love these chairs.  We bought stationary ones for around our firepit and they have stood up perfectly and look awesome.   I  wanted rocking ones for the front porch and these are perfect.  Some parts were missing for one of the chairs but a call to customer service had the replacement parts to us in a few days.  We appreciated the great customer service and the sincere effort to make everything right.  Things can and will go wrong.  How a company responds to that is what I base my loyalty on and Wayfair came through.