My rating is not to do with the product but with false advertising. In TWO places the listing says this chair is fully assembled. I am a disabled senior widow so was looking for that. I thought I could with effort drag it through the door and get it out of the box. But, it is NOT assembled. There is another box that contains (I assume) legs and hardware. There is nothing I can do with that. I haven't the physical ability to return it, so I guess I'll push it into a closet with the small box and just let it live there. A big waste of money. Mistakes can happen with any business, but intentional lying to customers clearly twice in a description is another matter. I'll not order from the co. again and will encourage friends and family (all out of state now) to do the same.