This is probably the MOST COMFORTABLE PILLOW EVER!! Some people say that it arrives flat, but when I got it, yes it arrived flat, but it came with instructions saying you have to shake and fluff and to wait 24-48 hours so it becomes normal and so if there is any smell, that it goes away. Ever since then, Ive been using this pillow for everywhere! The side and back pockets makes it convenient to put your stuff next to you so you can easily access it. I recommend this pillow to anyone who likes comfort. I love it!