I’m very new to the Keurig brand, but so far I am very pleased with this machine! I love that it offers the ability to make coffee for a crowd or a single brew for yourself! The convenience of pods when you don’t want to have to grind beans and use filters and all that jazz is a huge plus. It has lots of great features like time delays, hot plate keeping your coffee warm, a feature that allows you to brew over ice (it comes out at diff temps to ensure less ice melting), and a multi-stream feature that saturates the grounds more for better flavor.
The unit is mostly plastic but it doesn’t feel cheap. The carafe is really nice and feels thick and sturdy. The water tank is large and easy to fill. The only negative thing I have to say is that I have not found many k-cups that I enjoy the flavor of. So far, I’m using the coffee pot a lot more