Since this is the first washer I've purchased without an agitator, I was somewhat concerned about it's ability to get clothes clean but after using if for a couple of months, I found it works great and puts less stress on our clothing. The washer is simple to use and, like most appliances, has many more features that we actually use but that's no problem. The drum has a huge capacity so we're actually doing fewer loads of laundry. The washer is quiet and stable even on the spin cycle. Overall, I'm very happy with the operation, cleaning results and quality of the appliance.