this has been an awesome heater, I converted a 10x18 building into a living room, and I live in Oklahoma so its been cold but this fireplace has kept us warm. it's beautiful to look at , it arrived fast, and in good shape, only down fall was it did not have the crackling sound. but you can get that at amazon for under $30, or you can record a crackling fire an put on mp3, and play that. GREAT VALUE !!!!