I wouldn't review this so poorly if I could actually get a hold of Wayfair to report the product being damaged. These chairs are pretty okay for the price (other than mine being scuffed up most likely from production.) Of course, the scuffs removed the paint so these will likely rust pretty quickly if you're using these outside on your patio. If you want to purchase these, maybe try another website with better customer service. It's really frustrating to wait on hold for 45 minutes, get disconnected, and repeatedly try getting a hold of customer service with no luck. Too bad there is no option to email customer service unlike any other company.