This has been an abysmal purchase and customer service response by Samsung Wayfair. I can’t go on to explain how bad the customer service response has been. Wayfair has put me in contact with Samsung 3 separate times to resolve damage to my refrigerator during the install and shipping. Samsung had failed to submit the information to the service center in a timely fashion. They assured me that it was escalated and that the door would be replaced. I have had two conversations with the service center that would do the repairreplace, and they have cancelled my request with an email stating a failure to communicate. This process is going on 3 weeks with no resolution. Now I’m going to have to waste more of my time to hire an attorney to resolve this matter. Terrible, just terrible.