Well, where to begin!! The first dryer was delivered with imperfections on the sides of the control panel, but dryer works great, day after it was delivered my husband chose to call and have it replaced because of the imperfections. Second one came and was worse w/imperfections. We called to have that one replaced w/White Glove service. Third one came and still had imperfections, now we're waiting on the Fourth one to come this week!!!!! VERY, VERY DISAPPOINTED TO SAY THE LEAST!!!!!!!