If it weren’t for the damage on the first attempt, this would get a 5-star rating. The chest itself is beautiful, but the first one came with a huge crack down the lid that made it hard to open (and I was left to figure out how to dispose of it). The second one came with one of the supports underneath falling off because the screw holes must’ve gotten substantially larger after the wood began to dry out. I was able to repair it by getting larger screws and washers. Wayfair was able to ship the replacement in short order though and kept me informed every step of the way, so great customer service. It just seems like more attention needs to be paid generally to how they package items for shipment.