We ordered two beds (each comes in 3 boxes) and were missing one box. After spending over a half hour on the phone with Wayfair they sent us to South Shore. Then spent another 45 mins on with South Shore for them to tell us FedEx still had our box. And then this was what was delivered today. So now I have to figure out how to get this whole box, which weighs over 100lbs resent and this for garbage pick up, because it’s ruined and the insides are damaged. Very disappointed. In the past customer service with Wayfair has been great. This has been an absolute pain.