Great chair for the money. The directions were perfect - 3 steps. 

I purchased 5 for my office and I must tell you, the first one took about 20 minutes to put together.  There was some difficulty lining everything up. But, once you got the first one, the rest were easier and easier - the last taking about 8-10 minutes. The biggest trick is to NOT tighten any of the screws until they are ALL started. Even though the instructions mention that, I didn't heed the advice at first. 

When putting them together, I would recommend that you do it on carpeting or cover the arms as they could scratch easy when you turn them over during assembly. I'd also recommend using a drill driver once you get the all the screws started. they are pretty long and take a lot of cranking. 

They are very firm and supportive. Of course, most people aren't sitting on them for more than 5 or so minutes. 

I would recommend.