I ordered a replacement for my old product which died. Unfortunately the company seems to have changed the faucet shaft so it was a real nightmare to install myself. The instructions are in tiny print in several different languages.

In order to replace the faucet I had to have a granite driller come and enlarge the countertop hole —- then all went well. But read the specifications very very carefully before installing!!!

I love this hot water dispenser but insinkerater could do a MUCH better job with instructions