I purchased (2) one of them came with pieces cracked out of the lid so it would not close. So I called and they sent me a replacement, it came yesterday, I have yet to upset myself by opening it, since when I picked it up ,I heard "pieces" rambling around. So I am sure I will have to call again. I took the broken one over to the church that has a foodbank, the priest tossed the jagged top away and he is using the tub for potatoes and onions. So that is one good thing, I may need to give him another tub.