The merchandise came in a timely manner and was well packaged.  I have only been able to try a few of the options that it offers, but so far so good.  Love the under appliance wand, great idea!!  I have pets, so i am so excited about the new rollers that do not appear to get all wrapped up with hair. Unit appears to have really good suction, and the deoderizing disc feature is nice so your carpets don't smell like your pets so bad.