We have used this for a year now and are generally pleased with three exceptions
1 - icemaker completely failed at 11 months old. Thankfully it was replaced without a lot of guff under warranty.
2 - water from the door is can not in any way be called cool much less cold. Service tech said it was at the design temp so there was nothing to adjust.
3 -  There is only one function avail at a time for water OR ice. You have to fill you glass with either, press button to change from water to ice and vice versa. There is a one second delay in between and all stop working if someone steps up and opens the other door. [This review was collected as part of a promotion.]