The coat rack came as a kit. It was easy to put together for me, but it could be a struggle for some people. The directions are simply a page with a picture and diagrams. The coat rack when finished is very nice looking. The oak finish matches the wood trim in my hallway and really complements it. I like the balls on the tips so it doesn't poke holes in your jackets or sweaters and there are plenty of them. Very nice product.