The look of the coffee machine is very nice, and when it works it makes a great cup of coffee. For some reason when using ground coffee it goes right through the machine and spills everywhere. The instructions say to wait until the machine is on before adding the grounds, but even then you need to find the exact second otherwise it spills and makes a huge mess. Almost like there’s a door inside thats on a delay but not always working properly. I also feel like when using full beans it goes through a lot more than my previous coffee maker, but otherwise works great.