Delivery was supposed to be inside the door, but the box was bigger than the door. Luckily, I had a garage to put it in if it was a rainy day and I didnt have a garage I would have been a little bit upset if it got left out front. Other than that, everything worked out fine easy assembly (just had to slide the back onto the base and lock a couple of clips in). Personally, as far as comfort goes, I think the chair feels a little bit lumpy. My wife, however,  thinks its super comfy and we bought it for her so all is well.