Honestly, this was the first time I’ve been disappointed. My first issue happened when Wayfair said my item had arrived on my porch but nothing had arrived. Then I had to track it down. The shipping company told me they didn’t have my order number. It took 48 hour to finally find it. When they delivered it, it looked like the box had been opened, beat up, punched holes in, ripped apart, squashed, and then hastily taped back together. In hindsight, I never should have signed for the package and should have sent it back immediately.. At first glance it seemed ok but upon further inspection there were snags and tears in the side and back of the sofa. Upaunmendable