Purchased Hoover's Power Scrub Deluxe Carpet Cleaner, on-line, directly from Hoover. The unit arrived within stated time frame. Assembly of the unit was rather simple. I also purchased Hoover's Expert Pet Carpet Washer and Expert Clean Carpet Washer Detergent. Using the products as prescribed I was amazed how much dirt and grim the Hover Power Scrub removed from the carpets. The Hoover Power Scrub Deluxe Carpet Cleaner is very intuitive and easy to operate. When using the unit as described, the carpet was left barely damp at most. Best advice I can give is take your time, let the machine do the job for you. Great Job!