The washer is OK (I guess), but it has/had one major problem - leakage!  Afer numerous calls and a visit from the repairman, we think we've diagnosed the problem: in this machine, one has to use an infinitesimal amount of detergent, no more than one tablespoon of liquid.  All the directions on detergent boxes are wrong, even the line in the detergent drawer in the machine is too much!  Why didn't someone tell me this when I bought the machine?  I followed the detergent directions on the detergent box and it still leaked!  "Let the buyer beware" seems to be the philosophy of LG.  We are using such a small amount of detergent now that I'm wondering if the clothes are getting clean.  (But at least the leaking has stopped.