Beautiful fireplace!  It came undamaged and went together in about 2 hours by my very handy husband.  It is just the right look for Christmas and after. The packaging was a pain with all of the styrofoam floating and sticking to everything, but it did its job and protected the fireplace during shipping.  Removing the sticker on the glass is tough but we got it off with a razor blade and WD40. The heat this unit produces is cozy though not enough to heat our large room, but it takes the chill off. This is a great substitute for a gas or log burning fireplace without the mess or extra costs.  We are very pleased with our purchase and Wayfair!