Have been using this washer for about a week.  I LOVE IT!  Super easy to install, easy to connect to WiFi and update the software!  I love that my phone lets me know that the wash cycle is almost complete!  I also love that GE focuses on manufacturing appliances.  It is not a secondary product, like some of the other manufactures.  Also, service IS available pretty much anywhere in the US!  This is important no matter what brand you buy.  You should always investigate service.  GE services their products!