I love the look of the hanging lantern lights. However, when I received them one had a pane of glass with a crack in it. The box it came in was not very sturdy and had a large dent in it. As I opened it I thought oh boy I hope this light is ok? When I pulled it out and noticed the cracked glass I was upset, but not wanting to go through the return process, I kept them. I do love them, they look great in my hallway! I made sure when hanging them that the broken pane faces to the back of the hallway so hopefully no one will notice it. 
Please pack these lights differently. Better, thicker boxes and packaging materials are needed. Thank you. 
Overall my experience was good, online ordering was easy, and quick.