so far so good. i've had the washer for about a week now. we've been able to run several loads through them and they are working great. i love the extra capacity. the washer is so big, i can barely reach the bottom of the tub. it also seems like our clothes are coming out a little cleaner than with our older washer/dryer units. i've hooked up each to the smartthings app. i can get basic notifications and am still working on what else i can do remotely. i like the options for the different types of washes. also nice is the quick wash for those items that aren't really that dirty and just need to be put through quickly and save some energy. another neat option is the see through lid. i like to be able to see into the tank and see what it is doing.