I have had Instant Hots and Insinkerator Hot Water Dispensers for many years in many houses. I wouldn't want a kitchen without one. This looks so sleek and pretty compared to early model dispensers. Unfortunately we seem to only get about 2 years out of them and then they break. We had this exact same model last and it died after just less than 2 years. Our plumber said to just toss it and get another. Maybe it is our water where we live or maybe they aren't made to last. Of course we got the same one because we love them.