We've had this cat tree for YEARS now! We have 3 BIG (15-20lb) cats and they love this cat tree. Its stood up to the test of regular use with the exception of the non-supported second "step" or "ledge" (whatever that is one level up from the bottom), that piece bent/folded on the first jump, but its not been necessary to have for our cats. We do have this pushed up against a wall for extra support as it does wiggle a little if not supported with heavier cats at least. After a little while (maybe over a year) the scratching posts were worn down at the top from constant scratching, so we disassembled and reassembled the posts upside-down and they now have fresh/like new higher up scratching areas! The floor level sleeping area is just large enough for our big boys to fit in (one at a time of course). The item looks just as pictured. Highly recommended great quality with a long life. I would definitely purchase another exact same model when needed.