I bought this for my husband to use at work after his company had brought their employees back into the offices. He'd gotten used to having coffee from our Keurig at home, and the office coffee maker wasn't very good. To get coffee of similar quality from this brewer, he does need to use the "Bold" brew setting. Another con of this machine seems to be the blade that pierces the top of the K-cup; it creates a significant hole that allows coffee grounds to be pushed out of the top of the K-cup by the pressure of the water and into the coffee cup.