This was my first purchase from Wayfair.  This comes in 3 boxes and shipping was fast.  My first issue was I didn't receive one of the boxes.  I called customer service and they tracked it quickly and said it was lost.  They could not just send me the missing box so they sent me a whole new unit.  I had to throw away the other which I felt was kind of a waste but o-well.  The new one arrived within a week and was packed well.   The case took me by myself about 2 hours to put together.  It has a lot of pieces but it wasn't very hard.  It was exactly what I have been looking for forever.  I have a ton of movies (over 500) and I finally have a place to put them all.