I purchased 3 machines over a 2 year period and not one lasted even 1 year. It is fairly quiet and makes great clear square ice, but if it doesn't last it's worthless. Lucky for me I purchased from Bed, Bath and Beyond as they have a lifetime replacement! However upon returning my 3rd unit, they informed me they did not carry the machine any longer (more than likely due to returns), but did give me my $$$ back.