The double layer mattress topper and memory foam cooling mattress pad came packaged very securely.  It took about 10 minutes to unpack and you need to wait 48 hours for it to recover from the vacuum packaging- it did rise. Slept on this last night and it did not disappoint, so comfy and definitely worth the price!  Wayfair shipping was super fast.  You can follow my Wayfair reviews on instagram trueproductreviews2025