The shutters arrived in good shape and earlier than expected. The only reason I did not give a 5 star is because your website was incorrect in reference to the thickness of the shutters. Your website says they are 3" thick when in reality they are on 1" thick. I verified it with Perfect Shutters and called your customer service to inform them of the error. Your website still has 3" for all Perfect Shutters. I would correct it as it is consumer deception. It would be nice to get a coupon for all my trouble since I made the effort to correct a serious issue.