I ordered a wall mirror which looked very beautiful in the picture. The item Weighing 45 lbs arrived, delivered by Fedex which left it infront my front door. The following day, the Handy installer came, brought in my order and opened it. Upon opening the big package we found this beautiful mirror  broken in so many areas. I called Wayfair customer service right away, showed the picture of the broken mirror, which was beyond repair according to the Handy installer, and Wayfair customer representative gave the instruction not to return it. I was very disappointed as I was looking forward to my wall having its decoration already, having already imagined how my wall would look with the mirror installed. As always, Wayfair representative was very understanding, supportive and comforting. In the meantime, I continue to explore all the wall mirrors being offered by Wayfair, this time, a little lighter than my first order. and hopefully this time it will be transported more safely.