Great piece of furniture. 

All of the different functions are easy to  convert into and very useful and practical: Ottoman, chair, lounger, and bed. The bed is actually quite comfortable; I didn’t find it stiff or too firm (and most sofabeds are notorious for being less than comfortable!). I also purchased the 5-year protection plan should any defects arise, but upon unboxing it looks like a solid piece of furniture. The piece fits nicely into my small office, and I can finally relax or take a nap in addition to getting work done. Great buy!