I’m obsessed with this couch! I’m so happy I purchased this. It is HUGE and comfy. Make sure you measure your space. The pictures don’t do it justice, it’s big. It’s perfect for for my family of 5. We all fit with a ton of room to spare between us. I was nervous bc some reviews mentioned that it was firm; it’s actually soft and plush in my opinion! The fabric is so soft. The white glove delivery was great! I’m giving it 4 stars however bc I think the back of the couch needs to be higher. The back cushions are at least 6 inches higher than the back of the couch so if you’re laying back on the cushions your head is not as supported. Also, Be advised that the charcoal gray looks more like a blue gray