The bench is nice and well-made.. Our low rating is because of the packaging. TOO MUCH STYROFOAM! And it was shattered into thousands of small fragments. We had to unpack the components one-by-one vacuuming off each side of every one. What an ecological disaster. We should boycott companies that persist is using this environmentally unfriendly material. Honestly, every time we use this bench we will feel guilty. If we had known about the packaging we would not have bought it.