The couch is comfortable and easy to put together…it’s made a bit cheap for the price…that was disappointing. The shipping was pretty fast, but when the second delivery didn’t show when expected, and I called, customer service was ZERO help. They couldn’t tell me if it had been shipped or where it was…they only continued to tell me I would have to wait a 10 day period to be able to do anything with the order…including finding out whether it had actually shipped or not. Not a great experience. Expect 2 packages and not knowing when the second one will arrive….