Lamp does what it’s supposed to and seems to be doing that well since I assembled and placed yesterday. Lamp gets 4 stars. 

Shipping was terrible. Shipping gets 1 star. 

Customer service (bots and text messaging support) was mostly bad - also gets 1 star, and that’s being generous. 

Once I got to a person, Crystal, customer service was amazing at resolving the issues with shipping and helping me get the items I ordered. 5 stars for Crystal. Only reason I’ll continue to shop with Wayfair.