This has been a disaster from the time of order. First of all when it was delivered the fireplace was completely smashed. The box never made indoors. The replacement has taken about 10 days to arrive. I ordered assembly with this purchase and Handy has to be the absolute worst service I’ve experienced!! They allocated two people to the job. One arrived and one was a no show. They extended the time for the one person and want to charge me for it. This ridiculous and I definitely will not pay the bill. For a 3 hour booking I paid around 173 and all they pay the person is 40. This is total exploitation!!!!!