Chaise came well packaged. Good communication from shipping regarding ETA. There is a temporary wooden brace screwed to bottom of chaise to stabilize during shipping. After this is removed, just take off protective cover and screw in 4 legs (found in a zippered area under chaise) and all set! Fabric is a lovely greige nubby linen and the lumbar pillow looks rich with french script. Buttons and tufting are flawless. Very comfortable to relax in and looks great in our den.