The two stars are for Wayfair the company, trying to make it right. For the chairs themselves …I am disappointed. I was excited because of the relatively high ratings but these chairs are not as solid as I had assumed. Boxes and packaging were in good condition, but the wood was split in several areas. Wayfair offers to replace them. The wood is like a lighter teak, and I’d the screw is slightly misaligned be careful because it will crack. I was able to keep one chair so I’m not sure how long it will hold up, but overall it looks nice. Just have concerns about quality of the wood.