The delivery was very bad.  I had the delivery where they bring the mattress into your entry way.  They called and said they were 10 minutes away, so I went to home to await their arrival.  Then they called again and said they were on their way but were in a different town.  I was not able to stay at that point.  I called to reschedule and nobody ever called me back.  When I finally got my mattress the packaging was filthy and there were rips in the plastic packaging as well as a rip in my mattress.  I have messaged Wayfair, regarding the  damage, but have not received  a response yet.  I haven't been able to sleep on the mattress yet, but I did try laying in it and it feels really firm, so I am disappointed as I thought a mattress listed as ultra plush would be really soft.