Not as plush as a lot of chairs, a bit difficult to assemble.  The screw holes on the side handles take some adjustment and patience as they are hard to fit.  The wheels tend to be smaller.  I use a chair mat and can see they dig in when sitting.  No leaning back on this model, pretty straight up and down on the backrest.  Not bad for the price but I would opt for a bit more quality in assembly ease and materials used.