The order arrived on time.  We started building them, and noticed there was a slight chip in the wood on the chairs.  The chairs are A+ quality and the seat cushion is a firm foam (I'm sure it will settle in as it is used).  We contacted wayfair about the chipped wood and they were quick to resolve our issue.  A+ Customer service.  We would have given it 4 stars because of the chipped wood, but since wayfair went beyond to fix our complaint, they have not only earned this 5 star review, but a repeat future customer.  If all of there products are of this quality, I cant wait to see what our dining room table and kitchen furniture will look like!