This dresser looked pretty. Unfortunately the first one we received was damaged, they sent a replacement and kindly asked us to donate the first one. The second one was also damaged, and the mechanism for the drawers is very flimsy. 

Customer service was very responsive, and did offer to send a “furniture doctor” to fix the second one but we decided to cancel the order.  

I was very impressed with customer service’s responsiveness, but disappointed with the hassle of receiving a damaged item twice. It was not damaged in shipping, it was well packaged so was damaged prior to packaging.