This was my first time EVER ordering any furniture online.
Pros: Delivery was swift. It felt like my items (2 nightstands w/matching dresser) arrived as quickly as I'd ordered it. The nightstand looks precisely as pictured, it's pretty, and feels sturdy, doesn't feel wobbly or fragile, it was packed very well and there was nothing damaged when it arrived, although it traveled 2 flights of my apartment stairs. Also, nothing was missing, which I was afraid of.
Cons: I do feel the price is a bit high being that the drawers aren't very deep or large. They are small drawers in comparison to what I'm used to.