We love the style of the bed and it is very solid. The shipping was very fast and it was packaged very good. The only problem that we had with the bed is the headboard was scratched up and very rough in some places. I called Wayfair as soon as we opened it and saw the headboard. They asked us to send pictures of it which we did and they called us back right away. We were offered either a new headboard or a discount, which was very reasonable. We opted for the discount and will attempt to correct it ourselves. We are very impressed with Wayfair. It was a pleasure doing business with them and their customer service is excellent! We will certainly be purchasing more from them in the future.