The pieces to the desk were packaged securely, so it is hard to wonder why the top of desk is scratched? I was careful in removing each piece. Still, once assembled the desk is sturdy and elegant for the price. I knew it would be smaller than my old corner desk so I am fine with that. I guess despite having compared measurements, didn't realize the size without objects like my computer, etc. Nonetheless, it gave me an excellent  occasion to get rid of things I was keeping.