Had to get a replacement first off, due to missing and malformed parts. That came fast so kudos for that. But the whole bed just gave out and collapsed while I was laying in it—a screw snapped clear in two under one of the support legs and the whole thing bucked and folded like cheap aluminum (which I suppose it might actually be). Don’t know if the one I got was just bad luck or if there are issues with the entire product line, but it was disappointing because I like the look of the bed and how easy it was to set up.