This chandelier is absolutely gorgeous. I had read all of the reviews and was prepared for the time it would take to hang the crystals. They were each individually wrapped. We had to order separately a longer chain, as we have valted ceilings. My one and only complaint is that there is not a finished piece on the top of the chandelier. You can see the top from our staircase. We put a piece of cardboard there for now, while we look for a solution (see last photo. I highly recommend this chandelier, it’s stunning!