I was very nervous to make such a big purchase online, but I was not disappointed one bit. Wayfair promptly answered the few questions I had before purchasing. The bed was shipped and arrived a lot sooner than the estimated time, which is always a plus. It arrived with no damage to the boxes or the bed itself. Assembly was kind of confusing at first as the assembly page doesn't give you much to go on-but if you just use your brain a bit, you'll be fine. Once assembled I was blown away by how beautiful this bed really is (esp for  the price! looks like it costed double than what we paid) It is very sturdy, and makes a statement but isn't too empowering. I love this bed, and will definitely purchase from Wayfair again!