This rug was beautiful when it arrived. It had a memo included that warned that the rug could not be vacuumed with any machine that had a beater bar included. It also stated that any threads pulled up should be cut off and should not be further pulled. This should have been my first clue.  Within a week it began to have multiple threads pulled that had to be cut and continues to happen. It may be that my dogs' nails are exacerbating this issue. Now that I've had it a few months it looks terrible. I would not recommend for anyone with dogs or who doesn't have a vaccum for hard wood floors.