Update: Wayfair delivered the replacement items in one week and the correct parts were sent.  Good service for an original item not including the right pieces.

So the chairs are nice and are sturdy and heavy.  Problem is, we ordered 4 of them and 3 of the 4 had incorrect pieces packed with the chairs.  The support bars in the front and back are 21 3/4" long as specified in the instructions.  The pieces shipped with 3 of the 4 chairs we ordered were 19"! needless to say, you can't assemble a chair when the pieces are 2 1/2" short. The boxes were sealed and appeared to come from the manufacture this way??? Now we wait 6 weeks for replacement parts.