Well the pillow itself is great if you get the right one sent to you.  I ordered 2 of these and only received 1. I called and let them know I did not receive the 2nd pillow insert and they worked to get the pillow out to me. However, they sent the wrong size. Called and let them know I received the pillow but it was the wrong size. They said they would send out the correct size and guess what came today… the wrong size again.  Ugh!