Unfortunately I can’t review the chair because they sent me a three piece dining set instead. So I’ll review the process. I ordered an open box chair and since they sent the wrong item I could get a full refund or keep the dining set (I don’t need or want a dining set) with a $37 credit.  Because it was an open box item they are unable to simply ship me the item that I ordered.  Now I have to print a label for them in order to send back the item they mistakenly sent me.  So really I’m out my time shopping for the chair, calling customer service and moving the dining set around. I’m also out some packing tape,  a sheet of paper, some ink and wear and tear lugging the three piece dining set inside the house and back out in order to get it picked up. Somehow I lost time/money in this transaction.