The first one I ordered arrived shattered on the front.  The manufacturer didn't want it returns so I donated it.  Wayfair quickly sent me a new one that never arrived.  They went above & beyond & shipped me out a 3rd one, which arrived in just a couple of days.  It's a beautiful piece that I have in my entryway.  The drawers are not on glides & don't slide in/out easily but I won't be opening them a lot so it doesn't bother me.  Thank you Wayfair for having an amazing customer service team!!!