we have been after this item for some a while but our timing meant that stocks were unavailable.

we contacted wayfair who promised to let us when it was available. they did both by e mail and telephone , very impressive

we ordered on a Wednesday and delivery was stated to be the following Tuesday. the items arrived on time. again very impressive

the ' fitting ' instructions are very simple but it seemed to take ages to put the first one together [ we bought a pair ]
this was the assembler's fault as he ought to know from experience not to tighten the screws until the assembly is complete
the second one took no time at all

a comfortable rocker made of good quality materials

the customer service from this company has been exceptionally good