I purchased this Shower unit for a customer & once installed we had low pressure on the Hot water side, so I contacted the company and mentioned the issue to them. I spoke with Ken and he had asked me for more information as well as a view photos & a short video. Once he received the information, he contacted me via text message, and proceeded to send a complete new valve which we installed & resolved my customers issue. Thank you Ken & all involved.
Matt Kennedy Renovations LLC.