After a month of using this chair in my new baby's nursery, I love this chair. I'm 5'5" and when I sit down my feet don't quite touch the floor and my head is a little high on the back. I bought a small pillow for my head and it's so comfortable I regularly sleep in it now. It's firm enough that I don't sink into it but soft enough to be very comfortable. The only thing I would like is a way to keep it from swiveling when it's reclined. It was a good price and was easy to assemble.