Item arrived in two boxes. No shipping damage. Freight company did a great job on delivery. Main posts are not solid wood but framed pieces to meet measurements. All materials and hardware received with some extras in case of loss. During a dry run of some of the main posts/beams some of the lag bolt holes did not align. IN order to make it work I would have to drill new holes. Wayfair has been contacted and resolution in process. Be mindful of this purchase as main 5.5 x 5.5 posts are NOT solid. If the weight of the posts is needed for windy/Tropical climates then look at other options. Overall a nice product.