My parents eight year old Breville grill lost it's nonstick properties and the plates could not be removed for cleaning.  After a lot of research my sister and I chose this model.  Product weight was a consideration and the grill is heavier than we would like, however, the trade off is worth it.  The drip pan runs along the back of the unit and can be removed and cleaned.  The grill plates come off for easy cleaning and can be soaked.  Each, of the two grill plates, has a designated heat control. The manufacturer's use and care guide is excellent and appears more detailed than other manufacturers.  Product care information, recipes and cooking techniques are included.  My parents love it!