This is the worst Black and Decker product I have ever owned. My last toaster oven was also a B&D and I must have had it for at least 15 years before it conked out. needed a replacement for this one less than 6 months after purchase, and now that one isn't working. The toast timer stopped working on both, and with this one (though I don't think I tested the first) the bake function is unreliable. It rarely runs at the desired temperature, sometimes running cold and sometimes hot! I haven't timed the toast, but I think it has the same problem of inconsistent temperature. This is the last B&D product I will buy.