We love our faux gray leather massage chair. Assembly was a breeze, the chair looks fantastic, the controls are simple and fun to use, the frame is sturdy, incline  recline functionality is nice  smooth, and most importantly, this chair is extremely comfortable. I’m 6 ft, 200 lbs and the fit is perfect. My wife may weigh a few more lbs than me (I can neither confirm or deny), but she agrees that this chair’s comfort is excellent. The heat  massage functions work pretty well, just don’t expect a deep tissue massage. We weren’t looking for a 2,000 - 3,000 massage chair - most of those are sort of funky looking. This chair’s exactly what we were looking for  actually better than we expected for the price. Put me in the happy customer column.