This chair is so perfect when they get it right. It is a bit firm at first but I'm hoping it settles in once it's used a bit. Shoukd be (in theory) super easy to put together. I had to order a replacement though, because although straightforward to put together, the hardware is not the best quality and the alan key stripped a few of the screws.   This made it very difficult to screw together and sit level... It made it even more impossible to take apart and try again. If the hardware was better I'd rate this chair a 4.5