Love the quality! Hit a snag when I received notification that it had been delivered when it had not but Wayfair was very responsive and I finally did receive it. Wayfair could definitely work on  website. It was hard to get the help with the automated format as the question I had did not fit into any of the categories provided. Difficult to find access to talk to a real person. 5 stars for the quality though and the responsiveness once I found a way to talk to someone real.. 3 stars for the difficulty dealing with the robot.