I love the bagel option, leaves bagels nice and soft on the outside and toasty on the inside.  It took me awhile to get the temp setting down. My old toaster was so bad that i was using top temp. This toaster does perfect toast at 2 setting.  Only downfall is I keep my bagels in the fridge and it didnt warm up enough on the outside with bagel setting. [This review was collected as part of a promotion.]