As a mom of 3, I never knew how much coffee would mean to me! I have always just gone for the easy cup of coffee, but after hearing how delicious a hot cup of espresso was, I thought I would give this a shot! As I have never owned a machine like this, I was quite nervous! But after reading the manual and the Quick Start Guide, I felt more confident. Each cup I have brewed has been easier and easier! I have not yet mastermind making the cappuccino or latte yet, but that will be next! The machine is pretty simple the clean and is pretty small and doesn’t take up much room on the counter next to my regular coffee machine. Plus it’s stainless steal finish is beautiful!