I was reluctant to purchase from Wayfair again after a frustrating first time purchase but their customer service was kind enough to give me a 20.00 gift card. So I thought I would try pillows. If it didn’t go well, then It wasn’t going to be a huge loss. I have to say. I’m impressed at how quickly they arrived and they are great! 
Perfectly fluffy, not too firm not too soft. If you are a two pillow sleeper, you’d only need one pillow. When they arrived they smelled pretty bad though. The bag they were in had a strong plastic smell. I took them out of the bag and left them outside to air out for awhile and they were fine. I’m quite happy with them!