So I bought this coffee maker the other day because my old one was too small and I needed a 12 cup. I used it once and the plastic piece in the inner basket broke off and the spring went flying. Not sure if there was another piece but it will not fit back in the hole with the spring without another plastic piece to hold it on so I'm guessing that is gone now I have searched my kitchen and I cannot find it. So I guess I have to go find a replacement basket somewhere or buy another machine which will not be by Mr. Coffee