I purchased this Glider and Ottoman and recieved it today. After assembling, the chair has cracked at the base after sitting in it for a couple minutes. (I only weigh 130 lbs). Highly disappointed in the quality of material and workmanship. When contacting the toll free line for warranty replacement, I was told that I would need to submit and email and it would be addressed the next day even though I called in at 2pm. Also the email listed on the warranty is no good, I had to call customer service back for a different email. All in all  a terrible experience and I will not be ordering from this line again.