This chair has many nice features.  The chair is a rocker, recliner, swivel, and has heat and massage.  The fabric is soft and the cushioned area is nice.  The back sits very straight up when not reclined and it has a very distinct lumbar support section.  This would be comfortable for some but may not work for everyone.  The heat, massage, and recline function are all good features.  The recline button is on the side and the heat and massage are in the remote connected to the chair.  We had an issue with the wires underneath the chair - one wire was stripped causing the motor to not work - we were able to fix the wire once the issue was found so as not to have to return the chair.  I add this to just let buyers know to check the wiring underneath the chair when you begin assembly.