Shipping was timely. Assembly took maybe 45 minutes. I've used it maybe 30 times since purchase. The only complaint i have is a slight variation on temp between the digital readout on the control board and the dial thermometer on the lid. I also had a hard time getting to the 500° advertised for sear.

Overall, i made the switch from an electric smoker that used wood chips and a regular gas grill. This does both and is generally better at both. I'm happy with my purchase