I received this bed and it was packaged nicely.  Upon unboxing all parts were accounted for. The assembly of this bed is definitely a 2 person job.  As I am the only adult in my house I attempted to put this together myself and ended up splitting one of the support rails at the connector end.  I was able to still assemble the bed and ended up wood gluing the damaged support rail.  Once the bed was completely put together and the tent was assembled, I noted that the Velcro tabs used to keep the tent affixed kept coming off the bed itself.  This disappoints my daughter more than anything but there has to be a better way. Overall its a nice bed but the wood is very soft.  Any item that bumps into it or scrapes against it causes damage to the wood.