It's really a nice system. It was delivered on time; however, one piece was missing and one piece was damaged. The assembly instructions said to first contact the manufacturer for replacement parts. And I did. They shipped me the replacement parts via UPS. Caution: I paid the $199 to have it installed. wayfair estimated it would take two technicians four hours to assemble and install the system. wayfair uses handy.com for technicians. They first sent one technician to do the job. He passed on the opportunity. And I can't blame him for passing on it.  Finally handy.com scheduled two technicians for the install. They came out and did a very good job. But it took them 7 hours to complete! I am very Happy with my purchase.