We ordered our washer and dryer set online. This one one of the few options for reversing the door swing. We really love the machines. Lots of space, work really well. The installation of the machines was poor. The technician broke the locking mechanism to our washer the day they installed the machine and it took a week and a half to have a new tech come out with a replacement. They also left even though they thought they smelled a natural gas leak for the new gas dryer they installed, and said to call back if it got worse instead of trying to fix it while they were there. Overall, the product is good, the service is sub par.