A neat stylish fire. We bought the white one which looks lovely against grey and white wallpaper. Friends and family remark on how lovely it looks. Not too noisy either. Would recommend. I had to phone Wayfair, what can i say, i got straight through to customer services. I spoke to an advisor, a chap with an irish accent. He was so amazing,  helpful and he sorted my issue out prompyly. 10 out of 10 Wayfair for youre brilliant customer advisors and electric fire. I have recommended you site to my family and friends. I am now looking for more homeware, excellent.