My daughter loved her new bed. It is well made and sturdy. We did have an issue with the face board of the trundle being cracked. I'm guessing it happened during shipping and understand things happen. What I am most impressed about is when I called Wayfair and told them the issue, they were extremely polite and helpful. I was able to reach an actual person in a timely manner and she was able to send a replacement board without me having to send the broken piece back or even the whole bed. Best customer service I have experienced.