We love having a dishwasher. I find this saving me hours a week. It cleans as well as any dishwasher I have used in the past few years. The unit is bigger than I imagined (though exactly the dimensions posted). And the tray does not hold tall plates easily. For what we needed, this dishwasher is perfect. I was surprised to see water in the unit when we opened it and there was a minor dent on the top, so it looks like it might have been returned. But neither of those affects performance or our satisfaction.