I was skeptical at first due to the price,  but I thought what do we have to lose Upon arrival it was completed into a tight cylinder. We were def really worried at this point because even though the instructions stated to wait 24 hrs for it to fluff up, it just didnt seem like it was gonna happen. It finally did though if not quite as big and full in the fabric cover as pictured in the photos on wayfair. My Bella seems to like it though even though its also not quite as large as theyve pictured it to be. Overall were happy with our purchase.