We set out to match our current DVD cabinets and were delighted when we found Wayfair carried them. Unfortunately the first cabinet we received was damaged pretty badly in shipping (even though it was in a DOUBLE box from the manufacturer). We contacted Wayfair's customer service through their online chat and had a replacement cabinet in a few days, free of charge. We were also instructed to dispose of the other cabinet as we saw fit, rather than shipping it back. Kudos to Wayfair for having a better price than anyone and for having outstanding customer service as well.