I like the sectional I bought but it is a little more firm than I was expecting.  Not happy with the deliveryassembly team.  They received my couches on 2520 but did not call to schedule delivery till 21220 and that was after I called to see what was going on.  They also left trash behind and did not fully assemble the love seat.  I found the missing piece and finished the install myself.  The customer service representatives were fantastic and were very helpful.  Over all, I would purchase again.