When it did work the first three times I used it it was great! I’ve made two frappes and a normal hot coffee that tasted great. However I woke up this morning to find it was not working. The blending lights just blinking found nothing. And the blender making the tiniest noise like it had power but nothing was moving. Before one of the me coffee reps tried to tell me to unplug it for 3-5 min use a new outlet etc. I’ve done that. Highly disappointed