To start, the 5 stars go to the outstanding delivery team. They called to announce that they were on their way 20 minutes before arriving which was accurate. Then, they called me again because they needed my authorization to take the furniture out of the box because it didn't fit in the elevator. After putting it was into the apartment, they assembled it and nicely left it in the living room. They called me afterwards and also sent me a picture. Impecable job. Second, the sofa is really comfy beyond expectations. Recommended 100%, both the sofa and Wayfair.