The first one that was shipped to me had an issue with the chaise sunken in. Wayfair had amazing customer service and sent another out. The next one was ok. Its firm which i dont mind the chaise seems softer. Its just ok.nothing amazing.color was much darker then expected. Wouldnt buy again but would buy from wayfair again.

Update june 2022  cushions have sunken in and the indents dont come out.  Horrible couch