This sectional was a perfect fit for our basement entertainment room. After reading the reviews, I was a bit skeptical, but still decided to buy it. Here the pros and cons I found about this product:

Pros: great look - definitely adds a contemporary look to a room, quality is much better than I expected, multi-functionality is a big bonus, great value.
Cons: very firm - we usually put extra padding under the sheet for guests who need to stay over. Like most of the customers mentioned, don't buy it if you want to use it as your main sofa/sectional. But it's a great product for guests/entertainment room!