I love love love loveeee my sofa I’m happy I didn’t let the reviews run me away it’s everything I wanted I the firmness because I hate sunked in sofas the pillows are definitely fluffy enough I love my lil miniature pillows that came with it but I did my own thing with extra pillows lol only thing is I don’t like the CONNECTOR part to attach the chaise and sofa together it’s very loose but I tightened it so it stays just wish it was latch like my old sectional but other than that don’t let these reviews throw y’all off PURCHASE PURCHASE 
PURCHASE OH YEA AND IT ARRIVED BEFORE TIME THANKS WAYFAIR IM ORDERING ME A DINETTE SET NOW FROM YOU GUYS