Horrible couch and bad experience with Wayfair. The reviews for this couch were generally positive, but it’s a horrible design so not sure what happened there. Not going to make the accusation of fake reviews, but really not sure how anyone could like this couch. The back is so low that it’s basically nonexistent. It is also square with super thin back cushions, creating a pressure point on your low back while the rest of your back is not supported. The design also lends itself to sliding around. Also noticed permanent indentationsuneven wear after sitting on it for an hour or two. 

I’m in the process of returning it, but have to pay the freight charge of 140 because the Wayfair rep I spoke to said the uneven wear wasn’t bad enough for a full refund. Also used their website to schedule pick up for return and  it did not go through, so I had to call them and now have to wait a few more days with this thing taking up space in my house.