I bought five.  The first chair took me 3 1/2 hours to assemble.  The fifth took less than an hour.  Parts were all there.  Directions were good.  Not great but good.  The wood and steel were good.  The one thing that brought the stars to only three, were the casters.  I tried soup and oil, but that didn't help at all.  What I am talking about is putting the stem of the caster into the steel bottom of the leg.  Some went fairly easy into the hole, but the  rest were very difficult.  I am a 200 lb man.  Ex-wrestling coach with good strength.  With that, I still have several I am working on getting far enough into the hole to sit safely.  There has to be a secret to this.  Three stars.  

Pros: Good value
Cons: Wholes for the casters.