I needed a bench to store the shoes (for my whole family) in my foyer. I didn't like having various shoes strewn about the entrance of  our home. This bench was a great find. I was concerned about installation problems due to other reported reviews. Honestly, the instructions were very clear for me. I enlisted the help of our 15-year-old son. I took my time because I didn't want to mess up. The instructions are clear, starting with listing all hardware and parts (and tools needed: screwdriver and flathead); then it list each step-by-step 1-24. I think it was about 24 steps, I don't remember. But, it's a pretty little bench, perfect fit, and works great for what we needed it for. I'm so happy, no more shoes in the foyer. They're neatly tucked away in our brand new shoe bench.