I bought a brand new item, built it (which took me about 3 hours) and the parts had defects and final product had defects. Was sent a replacement that is still in the box right now because i dont have time yet to build it again and then I have to save the box, disassemble the garbage item that I got and pack it back up and ship back. Also hoping that the replacement item i got would have no defects whatsoever which I am not confident at this time it wont. The Wayfair agent offered me a 25% discount before the replacement but that is not enough. I bought this brand new and paid full price for it. If I wanted something 25% off I would have just gone to a thrift shop and gotten one for 50% off and already built. The 25% offer is an insult.