This chair is soft yet firm! So, don’t expect to sink in like some of the super soft chairs. It’s comfortable and perfect for my fiancé when he wants to turn to the side and put his feet up to watch a YouTube video or just to relax after a long day at work yet has to come home and be on the computer to get a few extra things done. My daughter uses it for her online schooling. Sometimes in the mornings it’s had to wake up and she wants to stay in her pjs with her feet up for home room. She loves it. The back cushion is adjustable, which is awesome! We like this chair for our home. Personally if I was going to set in it all day for an office I might look for something a little more soft I could sink into for comfort. Also I was to add it’s tall! It was hard to find a chair that would fit my fiancé seeing as he is tall and it fit his comfort and need. He can lay his head back on it and relax.