We realized there were damaged parts once we opened the box. The parts must have arrived damaged (a seat bottom and a right side arm) b/c packaging was outwardly intact and not damaged, and all parts were well packaged, so it would seem they were damaged BEFORE they were ever packed. I opened this package past the 30 day Wayfair return window (again, b/c it looked fine from the outside), and now I am having to deal with the manufacturer in hopes of getting replacement parts. Overall, disappointed.