I ordered 3 pendants to hang above kitchen island.  Came in perfect.  Electrician came out and said they could not be installed where I wanted.  I was over the 30 return policy, and was my first time ordering so wasn't aware of this.  I called Wayfair and they said I could do a one time return for store credit.  I was so relieved!!!  Great customer service.  

Pros: Beautiful and inexpensive
Cons: Did not work for my area.