Arrived quickly, but with one of the legs cracked. Customer service was quick to reply when I emailed about the issue and got a replacement leg sent out immediately. That said, the chairs are of lesser quality and it has become clear that sitting in the chair and sitting up from the chair repeatedly slowly starts to unscrew the legs. So, if getting in and out of the chairs frequently, I would recommend just checking all the legs every once in a while to see if there are any loose legs that need tightening. Also: "Country of Origin" on the description is marked "N/A", but when the chairs arrived, the box said "Made in China".