It seemed as if I had received merchandise that was previously opened from the internal packaging. However it was confirmed when the base was scratched and the alignment was not lining up properly. It was slightly dented in the vicinity of the holes are located on the base. I'm assuming that they were trying to force the screw into the base denting it. I eventually was able to tighten the washer and nut to the screw however due to the misalignment the screw was difficult to push thru as described in the assembly directions. Follow the assembly pdf for proper guidance. Overall for the smaller light it gives nice lumination. I was disappointed in the damage bc this was what I was looking for to accent room. And it was a sold out item and one became available. Price point was reasonable for a floor lamp.