I love Wayfair.  Great quality products and great prices and great customer service.  I've ordered so many things from Wayfair over the years, but this was my worst experience, but it had nothing to do with Wayfair.  The shipping seemed to have gotten lost because the label had gotten damaged, but I still received it 3 days after it was supposed to arrive.  Then I scheduled the expert handyman to put it together and the original appointment was for 4:30 pm.  That would have been fine except that morning he texted me and asked me if he could come early, so I said yes even though I had other plans, I canceled them to be sure I was home when he came.  He said he would be there at 1:15 but he never showed until 4:40 pm.  It took him 3 hours to put this dresser together but he did a good job. I will continue to order from Wayfair and hope this experience was just a fluke because everything else I've ordered has been great!