I purchased this with  box so I could get a lesser price.  I actually purchased two... One was perfect the other was not. I called before ordering to ask questions about open box the representative told me if there was any damages that could be returned and if any parts were missing or if they were the wrong parts they would send them to me which in fact isn’t true I had called Wayfare to let them know one was damaged and the screws were all wrong they would not send me the replacement part that was broken nor replace the screws. So I’d go with the new not open box on these. 
Open box isn’t returnable.
I’m given us a five star because I love the one that wasn’t damaged. ￼￼￼