Ordered this for my daughters room. At first we thought it was missing some of the crystals and plastic parts that are part of the assembly where the bulbs go. The company sent more but after further inspection of the packing materials we found the parts. So check the packaging very carefully. We've actually owned this lamp for about three years now, and the light turns on and off with a foot switch that no longer works, so we have to unplug and plug it in whenever we want to use it. It looks  good in her room, and if not for the switch no longer working I would have given it 5 stars