I haven't tried opening the bed yet, but so far I am disappointed. 1. The color is not what is pictured (I ordered the gray with brown detail, but it's all a brown color). 2. The beautiful detail/design in the picture also doesn't exist -- it's just a flat image printed on the side. 3. I also asked in advance if the wheels have a wheel lock, and I was told they do -- but they do not. 4. There is also a "safety chain"...meant to secure the bed to a wall so it doesn't fall over -- but very visible (ugly) hanging on the wall, and there is only a chain for one end of the bed, and not the other.... So one end of the bed wouldn't tip, but what about the other end? That little chain isn't holding the whole thing upright.