I am very anxious to put my chandelier together. I seem to be missing a critical piece and can go no further than step 1 in the instructions. I was unable to find the crystal lifting ring - so no more progress. The shade looks beautiful and sparkley. I have an electritian coming next week to hang it in the entry. I'm hoping for a replacement piece before then.  I believe all other parts are included. 

Pros: It is a great value
Cons: Difficult to understand instructions. It was written by a person that doesn't speak English as their first language.