This bed is so cute. We love it. I have two complaints - 1) half of the pieces were hidden inside the headboard and it’s not labeled. So we thought we were missing pieces and sent it back. They sent a new one and I had to call to figure out what was going on. I don’t know why the first customer service rep didn’t tell us it was in the headboard. But the second one did. 2) the hardware just comes in a box that says “hardware.” Nothing is labeled, so it was really annoying trying to figure out which screws were for what, and we had to undoredo a few things.