I love the look of my new bed, there was some pieces that was cracked/broken but I just fixed the cracked broken piece and reinforced it! As for the deliver! They schedule a delivery I waited their allotted 4 hours, at the end of 4 hours I called to see where they was in time reference and they postponed the deliver for a few hours, due to truck issues, and them being behind schedule! They said the new time they would be here would be between 6 and 7 pm same day! I hired someone to come wait for them, for which they never came at that time either. Each time me having to contact them!  I called at 730 they stated they was not going to make it and the soonest they could be here was Saturday which left my handicap husband not having an actual bed to sleep on until Saturday! At which time they finally showed up on time! Not to complicated to put together! Took me about 40 minutes by myself!