I was worried that the book case would be damaged upon arrival, because the damage rate of big furniture pieces that I ordered at Wayfair was super high. Fortunately, this one was good upon arrival. It was very well packed (see the picture). It has a bit of chemical smell when unpacked. I placed it in a room with the windows open. Hopefully the smell will go away in a few days. Otherwise, everything is simply perfect with the book case. My parents are very satisfied.