My item was scheduled for delivery to a remote 
 last Wednesday during a certain block of time. The independent delivery company called to say they’d be there an hour and a half before the scheduled time. The driver cancelled my delivery while I tried to accommodate that earlier time and lied to Wayfair by saying I needed to reschedule. Thankfully the delivery company’s owner listened to my issue and worked with Wayfair. He delivered the piece himself, 3 hours away. I appreciated that very much.