Great service, like always, but the tree wasn't what we expected. Not as full as the picture, not even close, even after we tried to shape the branches. Top piece didn't fit properly and the branches wouldn't bend down so there was a gap between the top and middle section. The pine cones and berries were falling off. It's hard to buy a tree online when you're not able to actually see it in person. It looks great in the picture. But Wayfair was great and credited our account.