This fan was exactly what I was looking for. My previous fan was dated, didn't have a light or a remote. However, the fan I received shipped to me had been a return, and the electrician I hired told me that there was an issue with one of the screws - it had been stripped. Good thing he knew what he was doing and was able to fix the issue. If I'm spending this amount of money, I want my item to be brand new - not a return that could cause an issue later on.  The end result is that I'm satisfied.  The fan works great - love the dimmer, the multi-speed options, and the reverse direction button.