The carpet came with many creases in the rug thus preventing the area rug from laying flat, they sent a second rug and it’s worse than the first one, it’s very thin and in spite of trying everything to flatten the rug it’s still bubbled up.
 They ship the rug without a cardboard spool and apparently it gets creased when they roll it up.  I don’t understand why they are not more careful when rolling up the area rug.