Although my kitty loves his tree, I  say it is just ok for the money.  The first one arrived in a timely manner but the material was ripped in two places. I  did notify wayfair of the problem and got a replacement quickly and in good condition.  the top beds are cushioned but the rest of the landings, etc are just wood covered with a soft material, but not cushioned.  Since my cat is still a kitten he can fit in the cubes but my older cat has issues with the space in them but she will lay on the landings. Not a bad product, not a great product.