The kitchen was delivered on time. The box looked like it had been opened previously and I suspect it was a return that was re-sold to me. All the pieces were in the box. The silver/grey frame around the chalk board was damaged, and the counter had grey scuff marks all over it, which further supports my opinion that a previous customer tried to put this together, got fed up, shoved it back in the box and returned it to Wayfair. It took my husband and I three full hours to assemble. The oven door does not fit perfectly (there's a 3/4 inch gap between it and the counter).  A couple of holes for screws had not been drilled properly. All that said, it's a c ute kitchen once you put it together. Quality wise, I don't think it compares to the Pottery barn toy kitchens and I'm not sure how it will hold up over time. Our grand-daughter loved it so overall I am happy. I think a better price point for this kitchen would be in the $125-$140 price range.