The Berry Ficus Tree in Pot arrived intact.  I gave it a 4 star rating because the pot it comes in is so light weight that it really cannot support the tree.  This isn't really a problem as I was planning on putting it in a crock anyway.  I added lights to it an it looks great in my family room.  I got a great price on the tree as it was on sale. It may not be as full as the trees at your local Hobby Lobby, but for the price, you can't beat it!