The chair arrived on time, packaged well. It was a simple unpacking, and easy enough for one person to move into place. I really like the chair, just as much as when I viewed it online. There were no surprises in the color of the wood stain (I chose espresso), and the fabric (basket weave talc) is great. This chair was much less expensive than similar comparable ones. The only reason I gave it 4 stars instead of 5 is that the cushions are a bit firm and stiffer than others. Still, a great value!