The chair arrived broken but wayfair is the best for customer service, i called and they did not hesiatate to refund me the money and they did not want it back since they do not want broken furniture. I was upgraded to a better reclining chair. This chair is a nice piece for any living room. Its just too bad the manufacturer forgot to tighten the bolts that hold the recliner together. Instructions did not say to tighten anything but put together the top piece of the chair.