I love this chest!  I get a ton of compliments on it - and it fits my space perfectly, but still offers a good amount of storage. The one we originally received was damaged on the side - I called joss and main and within 5 minutes they had a replacement scheduled to be shipped out.  It was one of the easiest customer service calls I have ever had! So painless and they were wonderful to deal with. That experience alone will make me a return customer of Wayfair!