My wife and I are very happy with the purchase! It seems to be a very good value in terms of quality for the price. It really enhances the yard and should last a long time. The 12x14 took about 11 hours to build, about 6 hours on my own and 5 more with a helper. Tons of parts and hardware, BUT I was very impressed with the quality of the design, fit and finish. The paint was perfect and everything fit together well. The BILT app was helpful as a cross-reference to the instructions. The trickiest part was getting the seams on the long 3-pc joists to line up and be gap-free. They took a bit of finessing, but came out ok in the end. Also, as mentioned by others, the concrete anchors aren't great, you might want to upgrade to some Red Heads. There were no problems with missing or damaged parts, all perfect! The shipping guys even carried the boxes around to my backyard even though they didn't have to, which was awesome!