I purchased this coffee maker on 11/2014 and was so happy to have found a 12 cup thermal carafe for such a great price. However, today it took all day to brew 10 cups. Like another user, it continued to shut off after brewing only one cup and the 4 cupk feature was not on. I looked for assistance on the website and found all the leaking, lid and spilling problems, so I feel very lucky that mine lasted about 9 months, but that is not a good price then :( In all fairness, this coffee maker worked fine until today, without leaking or breaking part problems and keeping coffee hot for hours.