I have a complaint that the velcro is very poor. It doesn't hold it together from the beginning of when we got it. I love how soft it is and the pillow is great. It is super cute. I really like it. It is hard for my 5 year old to carry it because of the velcor not working. He ends up carrying it in one big ball. I am planning on seeing if I can get some velcro to fix it.