The item arrived late and was vacuum sealed so it opened up to be shockingly thin. It made me check the label to see if I got the right item and the branding did not say "ALWYN" at all. It said "APSMILEHOME" so that made me think they sent me the wrong item. I had to reach out to customer service to check and they said it was the correct item, but outsourced to Apsmile, so it was very confusing. If it doesn't fluff up in the next two days, and if it doesn't keep us warm, we are returning it.