This little baby cleans, steams, and refreshes all in one. After receiving the product from the Stellar Panel Testing Panel, I went to work with using it in our home. First area I treated was an stain created on the carpet by none other than Georgia clay. The instructions were clear and easy to follow. One thing I did use was warm water to help penetrate the stain. I would venture to say this really helped loosen it up and remove it after going over the stain roughly 3x. The next place I used my new toy was on our steps (it wasn't heavy nor did I break any nails, lol) Because the stain was closer to the side of the wall, it was hard to clean using our traditional carpet cleaner. However, this machine made cleaning the area a walk in the park! The cleaning of both stains took place while our toddler was taking a nap, so I had to move quick! The machine wasn't too loud and it definitely wasn't cumbersome. I love it! I simply love it.