This is a great washing machine. It’s perfectly balanced and smart. Quality is evident. And the technology is state of the art. I liked it mine we bought it but I love it. How we used it for a while. It takes a guest work out of laundry. The AI feature was something I didn’t think we would use. But I was wrong. I watched a comforter today and set the AI mode. The washer sensed the contents of the drum and figured it out how to wash it. All I had to do was walk away and wait the only thing I wish it would do is allow me to turn the LED lights on inside  While it’s washing so I can watch what’s going on. Maybe they’ll adjust the programming to allow me to turn the lights on throughout the entire wash cycle. I think in some cases is more interesting in watching television.