Very Unhappy! Installed my auto tilt umbrella today. 20 mins. after, my wife is hit in the head by the umbrella tilting in a breeze by itself! And for PERIGOLD....Yes it was opened according to the directions. I do Understand there are defect with some products and things do happen... But, I'm unable to reach anyone at this company or their parent company WAYFAIR! I need an explanation. Not some moron hiding behind the internet!