This hairdryer was mostly positive in my book. It dries very well and fast. I love the handle as it makes it easy to hold and maneuver even with arthritis. It  has multiple settings to fit the heat wanted and a cold setting button as well. It left my hair feeling really soft and not over heated. The metal on the dryer head does get quite hot so be aware and my biggest issue was that the back vent sucks in the hair quite forcefully. My previous conair had a filter so I didn't have this issue. I wish this one had it too, but all in all its a good hair dryer.