We have been cooking with the range and oven for about a month now. The stove top burners are taking some getting used to. They seem slow to heat up, but then blast once they have hit temperature, necessitating a downward adjustment for the cooking phase. Also, the touch-sensitive controls are step too far into tech. We have inadvertently changed settings, by brushing over the front-facing controls. An unnecessary risk, in my opinion. (When you engage the touch-lock, all the burners go dead.) And sometimes the touch controls are unresponsive to my fat fingers. A physical dial would be so much easier and safer. As for cleaning, soap and water don't always do the trick on the cooking surface. The specialty ceramic cleaner is like magic, though. We have only used the top, smaller oven so far. It heats up fast, works well.