We initially purchased the Steam Mop because our neighbor raved about its quality and ease of use. Once we tried it, we completely agree. I was shocked at how much cleaner our floors were without relying on harsh chemicals or cleaners. In addition, for us, the washable pad is genius - no disposable pads to purchase again and again. One unexpected surprise was how well it cleaned our bathroom floors. With a house of daughters, getting hairspray residue off the floors has always been a challenge. No more!