We bought 2 of these chairs and we are very satisfied with the purchase.  The chocolate brown color looks great in our den.  I love that they don't look like the typical recliner.  They are tasteful and simple.  When sitting for an extended amount of time I place a throw pillow behind my neck and it's comfy. Service was great.  Recliners were super easy to assemble - just screw in the legs and voila, ready to relax!