My dog loves this bed! I got the medium size, knowing it was probably a size larger then she  needed, but figured she would enjoy the extra room.  The base of the bed had a little less cushioning then expected, probably the only thing I would want improved. In terms of shipping, shipped fast arrived early. Unfortumately the delivery person left the parcel at the top of our driveway (happens everytime we get something from Wayfair!!) And the box it was shipped in was excessively oversized, which seems kinda wasteful. Overall we are very happy with the dog bed!