I like the machine very much, however the Owners;s Manual they shipped with the machine gives almost no details about the various cycles the machine performs.  I had to chat with online agents to ask very simple questiuons, finally one agent said I could download a manual, I clicked on the link and got a very detailed manual to download to my computer.  why was this not the manual that LG shipped with the machine. It would have saved me a couple mistakes and several chat sessions.  difficult to understand why this is the policy.