(This review was collected as part of a promotion.) I received this deadbolt to test, and upon opening the box found that the keys didn’t turn the lock. I reached out to Weiser and after determining that I had an “out of box failure” they sent me a replacement within 3 days. I was so impressed! With my new deadbolt in hand, I got to work. I was able to install and fully program the deadbolt within 10 minutes. Truly impressive! The instructions are easy to follow, I love that it comes with smart keys, and the customer service was outstanding! Will definitely be purchasing Weiser in the future.