Product came super quickly. As I unpacked the mattress to let it unfold, it unfolded nicely within an hour. No odor from the foam contrary to some of the other reviews. The cover is great quality. I gave it a 4 star because I was expecting my body pains to go away and have the best nights rest as many of the reviews mentioned. However as soft and comfortable as it is, it didn't provide that support I was looking for.