I love love love my new chair. Assembly was very easy. Shipment came in two boxes, very heavy 127lbs and 80lbs. Once got boxes in, the setup was simple. 2 bolts to attach arms and 3 plugs for the air and heat, lastly plug remote up. The chair is bigger than it looks. Now the massage zones have four presets they are awesome and the best part is zero gravity. I am 54 and 290lbs. No problem except getting out my legs too short so I have to jump out a little to touch floor. My husband is 62 and 275lbs. He has no problem getting in and out. For the price, it was a great investment for my body. I have R.A. and sciatica nerves are the worse for me, this really help me on day one!