I would give it a 3 1/2 but that's not an option. Starting in October we were having problems with the Craft Ice Maker. We had to turn it off and back on several times a week then in November it stopped altogether. We were sent the part to repair the ice maker ourselves. Long story short it took over 2 hours with the help of our much younger nephew and his wife. The freezer shelves did not come out as shown in the video. Screws stripped in the ice maker. Very disappointing. We finally got it replaced but not entirely correct but it is now working probably better then when we first got the refrigerator. The refrigerator itself is very roomy and holds a lot. The bins are good size. We don't have to use the garage refrigerator like we used to. The door ice maker has to be emptied once a week because the ice clumps together and you cannot get the ice to dispense. The freezer compartments are good size as well.