I was skeptical about buying a carpet cleaner at first. Thinking I could just rent a rug doctor for my townhouse. I knew I wanted a bissel but they all seemed so expensive but I really didn't want bulky either. Already I have owned the Bissell Power force bagless since 2008 and it has shown no signs of giving up. (Very hard to find filters though) This carpet cleaner exceeded my expectations and more!!! Thank you for making quality products! PS my only complaint is there is no tool for the stairs and furniture. Sad pea :-(