Arrived in excellent condition within a few days, easy to assemble and set up, works well. Pump makes some noise for a few seconds when it pulls water from the bottle (below) to the reservoir (above), but not a problem. Nearly silent when cooling unit is on. Panels are plastic but look good. A minor irritation is that the whole lower panel must be removed to empty spill tray, but the panel is held on by magnets and easy to remove. The lights are a nice touch at night.