I bought this for my mom. It worked fine at first. It was a bit top heavy. It would fall over when leaning against the wall when not in use. But then after a few weeks of using it it just stops working. Won't turn on or off. Tried different outlets. Nothing. It was used about once a day in a one floor bungalow.. short rugs and flooring for short dog hair and cat litter.. so I doubt it was from the use.