I used Wayfair for the first time, and was impressed with the ease of shopping, the variety of options available, and how easy it was to order just the right chair.  I also was impressed on how fast I received my chair.  

What I was not happy was that I was not been told I was going to have put it together myself.  I know I am not handy that way, and live alone, nobody to be handy and fix things.  So I unpacked it all, then I found the screws to put it together.  Looked easy to do,IF I had the needed tools, which I don't.  
So for now I have a backless chair, until I hire a handyman to drill the holes for the screws, yep, no holes were pre-drilled for the numerous screws provided, although the provided instructions clearly shows holes, that do not exist.  
Wonder how much that will cost extra.