This is a replacement pillow for my husband. I don't remember the brand he had but it was time for it to be replaced. 
The pillow has NO bad smell like some items do when opened. It is covered with very soft material and very white and clean.  He loves it and finally was able to let go of the old one. 
I tried it myself, knowing it was not the pillow for me and I was correct. This pillow probably works for most necks and is so comfy but alas not for my neck so I will go back shopping for a hard to find pillow for me.