We ordered these and received them with two chairs having multiple scratches and one of those two with a rust spot. The other two chairs did not have any issues. We submitted a request to return/replace the two damaged chairs. We received a prompt reply and were shipped four new ones the following day. We received four new chairs by the end of the week. Two of these chairs were worse than the original damaged ones. One even had a spot where it looks like a leg was spray painted a different color silver. The packaging was stuck to this area and the pint transferred to the packaging. All in all between the two sets we have four good chairs. You definitely get what you pay for. We like the ubdamaged ones, but it shouldn't take eight chairs to get four usable ones.