The customer service has been great.  We have had to have LG come to our home twice.  Since we bought the stove. I have had to have the repair man come out twice.  I'm a older person I'm having a hard time seeing where  the Hi and Low and witch burner section it is on.  LG should have used White lettering.  Not sure I'm happy with the oven.  Have had problems with the heat.  Our LG service person came today so we will see.  Has a lot of fetchers on it.  Try again to see if it works right.