With the help of a Wayfair CSR I ordered a black shoe storage but received it in white and so. I didn't even open it and after calling and stating my situation they sent me a rtn label and so it was sent back.
I then received the right colour I ordered and did put it together and the connections on both right and left panel for middle drawer do not hold properly and now it will close but won't stay closed.
It keeps falling open
Had a handyman look at it and he said the connection for the drawer in each side panel are defective. 
I called Wayfair CSR and they are now turning my situation over to a specialist member who is supposed to connect with me within the next 2 days, and hopefully like their ad says, put 
"Smile a smile back on my face"

I still LOVE WAYFAIR and looking forward to a great resolution. 
Thanks Wayfair 
Canada