The mantel is absolutely gorgeous, but I am very unhappy with the poor quality look of the flames. Looks like something my Mom had in the 1970s. I am extremely suprised that this is Real Flame's quality as the company has been around for years. I wish they would bring back their "real flame" fireplaces. I had one for 10 years and it was fabulous. I am looking for a replacement insert ASAP.  Also, periodically my cable remote and my cellphone will control the electric  fireplace. ASAPCould you tell me what the I can replace?