We bought this for my mom who loves Sonic ice for her drinks. This is so easy to use and makes perfect nugget ice! It is not too loud and doesn’t take up too much space on the counter except you need to allot for space around the ice maker for air flow. We ended up buying one for ourselves too! Makes a cup full of ice in about 20 minutes so we usually turn it on at night to have ice for our coffee in the morning.