I had to order a replacement faucet. It is shipped in original box (not within a box) and was badly damaged during delivery. Box was open and may pieces missing. Wayfair replaced immediately and the second box was damaged too but had all of the pieces. easy to install. While I thought I would LOVE this touchless faucet I would not buy it again. If you cook food that requires you to drain water, etc (pasta) you can count on the touchless faucet to come on during the process. Too may wet shirts for me. Think twice.