Absolute garbage. First off, I have ordered several things through Joss&Main and I wouldn't want people to waste money on this, or at least adjust your expectations. The material is very low quality. I'm very handy and I can say that it should have been a lot easier to assembly. But once we got it all together, it didn't work for most of our shoes. About the only thing I could use it for is sandals. I adjusted the plastic pieces to different locations but it didn't make much difference. This may work for very low shoes with very narrow toes. But I wear Red Wing and Keen and her shoes have solid lifts or heels and none of them fit. It also gets dirty super easy. Oh, and the handles don't look like they do in the picture. Mine came squared on the corners. Wish I had seen it in the store before I bought it. I'm not going to use it and it's been assembled, so no return. Off to donation it goes.