Lot's of 4 stars, so maybe I received a bad one. The back panel just didn't have any pre drill holes, and there is like 36 small screws, the two metal brackets to hold the fireplace unit in place again, no hole's, and the faux log, and crystals, state they both can be used together, the instructions are very vague, so good luck with that. Other than that it's a nice piece for your TV.