This is the second machine we bought.
The first one was the Mr. Coffee cafe barista. One day the machine would not froth the milk. We thought that it was just a malfunction.  We called support and they were not able to determine what was wrong with it. It lasted 1 year and 6 months.
So, in order to replace it, we bought the One Touch Espresso and Cappuccino machine. the same thing happened, after 1 year and 6 months the machine stops frothing the milk. It is  frustrating that both machines lasted the same time length and then presented the same problem. Only my sister and I use it  but I guess they make them in such a way that after a period of time they will not work. So basically we will need to change brands and get a machine that will last longer than that.