My new sofa arrived in perfect condition and the delivery gentlemen were super!  The color is exactly as portrayed online, and even the movers remarked "oh, it is a SLIPCOVER!".  That is a fantastic feature, especially with grandchildren and a large hairy dog!  The sofa is huge - another plus, and beyond comfortable!  Because I have a degenerative disease, I spend a lot of time reclining, and comfort was my prime concern.  After researching so many sofas, the Clausen seemed like it would be perfect for me, and it is!  (it is replacing a sofa less than one year old that cost twice as much!)  I am looking forward to many years of comfort on your wonderful product!