Sofa came much quicker than promised. Fabric, Conversational Ivory is beautiful in person. Love the couch. Seat cushions are nice and firm as are the back cushions. You really need the throw pillows to sit comfortably and that’s what we think needs improvement. They are stuffed with a fiberfill, not foam, wrapped in a cover. They’re more like bean bags. They don’t hold their shape because they need more stuffing. Other than that, sofa exceeded our expectations.