This chair is very nice looking and seems to be well made.  Delivery was great with Wayfair letting me know about what time of day it would arrive and the delivery person bringing the chair into the house.  Well packaged with all the parts and easy to put together.  This chair does not seem good for short people (5'1" to 5'6") as you can not easily sit in it with your feet on the floor.  Another negative is that it is stiff and does not tilt back easily (made more difficult if your feet don't reach the floor). Maybe in time it will loosen up. Seat padding is just adequate as it is not very soft.  It rolls easily and swivels without difficulty.  Unfortunately, I like my old broken, office chair better.