Ordered two of these, and when I opened the packages they were both missing the part that makes up the bottom of the unit. Had to wait till Monday to call their customer service line, which is a robot that says if you need to order a part, go to their website. Also ordered their 3 Drawer Dresser, which shipped with 3 fewer screws than necessary. I used screws from the nightstand to finish that assembly, which was fine because the nightstands both shipped with three times more screws than were required. Still waiting to receive the replacement pieces for the missing parts. For $100, this is outrageous. Will not be ordering these products in the future.