The mattress came vry nicely packaged in a the box. Once the vacuum sealed bag was opened, it took shape really quickly and without the weird smell many memory foam mattresses have. I was looking for a thick mattress with memory foam considering we have been constantly facing backpain with the spring mattress. This is a very thick and comfortable mattress. It’s hybrid so it’s just the right amount of softness and firmness for my daughter. She’s been loving her new bed and sleeps well on it.