You are so lucky i dont have my own company because if i did, i would hire Meg and pay her boat loads of money!  Meg represented Birch Lane/Wayfair with the highest level of professionalism and customer care. When i had to pick up the phone for my product issue i had doubts that i would ever make another purchase from your company again. By the time Meg was done, she effectively handled my issue, in a fast and friendly manner. Not only will i purchase from you again, i am going to really make a conscious effort to find items to buy whenever i am in the market for ANYTHING you carry!  Way to go Meg!