I've had this chair for about 3 weeks and it's what I expected for the price. I spent hours reading reviews and searching for an office chair online and in stores. I wanted a light-color chair and no black leather. I work from home and needed a chair that I could sit in for multiple video and phone calls throughout my 8 hour work day. The chair IS comfortable. I can already tell that I need more support in the lumbar area as this chair is too soft in that area for my back. The assembly was relatively easy, although I did struggle a bit with assembling the arms. But they're on and so far so good.