Bed came in two boxes, box one was missing the left and right headboard leg as both left and right metal cleat.  Box two was complete but without the headboard legs or cleats the entire bed sits in pieces on the bedroom floor.  I have submitted to Wayfair for replacement parts... I am optimistic they will have speedy customer service.  Mistakes happen... let's see how quickly they remedy.  I will update my feedback based on their responsiveness.