The bench arrived in 1 day and in perfect condition. There are multiple layers of protection. No assembly required. My new bed is 28 inches (which is also from wayfair and I adore) but i was worried about my dog constantly jumping up and down and sliding across the wood floor. It's a toss up of who uses it more, the dog or me. The seating is firm support which makes it most ideal while sitting down to get ready or straighten my hair. I would have easily payed double this for the quality and appearance.