Horrible shipping experience. Not great customer service. First bed I ordered was lost. Request to cancel replacement was ignored. Then replacement was shipped to
Wrong address - wrong building. I had to collect it myself (70 lbs!) and return it. This bed was marked by FedEx as delivered despite also being delivered to the wrong address. Request to hold at depot was ignored. Was instead delivered and left in hallway of my building and arrived looking like it was thrown off the truck. It’s damaged. Not impressed at all.