We had to tweak the light bases to make the glass globe look straight. And we didn't notice that one of the globes was cracked until we were ready to place it in the base. I was able to connect right away with wayfair.com via live chat and was able to have a replacement part sent the next day. 
Its very different from what we had before so its going to take a while to get used to it. I would recommend this chandelier for a small dining room. 

Pros: The price was good due to 1/2 price sale. Delivery was fast and I was notified of every step of shipment.
Cons: none other than having to tweak the base to make glass globe sit straight