The Bed was very good quality, however the courier service was not great. I was given a estimated arrival date which was great however they tried to deliver on a day before that time & I was only given 2 hours notice of this and was working.  Trying to contact the courier was impossible but thankfully wayfair  did this on my behalf and the item was delivered a week later.  I think you need a better courier or at least on that answers it calls.  I would still shop with you again.