I don't know what happened- if it was during storage or delivery but this was totally unacceptable. We ordered our quilt for when the weather gets hot in summer and I just opened it. It had been sitting in a brand new house still in its original packaging and I opened it finally to wash it and put it on our bed and it is covered in disgusting stains all over. Its filthy. The product was quite pricey but looked great on the website I was willing to pay the price and was so excited to put it on our bed finally and now I'm so disappointed. Ugh