I had returned the stools since they were not what I ordered. The reason for the 3 star is that the product is not of good quality and didn't match the product images when I ordered them on Feb. 24. (see back story below)

However Wayfair's customer service is top notch (5+ stars) and the customer representatives are knowledgeable and competent and very helpful. The return process is simple and easy to follow. 

I ordered the stools on Feb. 24th. The product images looked different back then. It showed a fully-curved saddle seat stools (see review pictures before Feb. 2024). However the stools I received was different (and they look like what's shown today). I informed Wayfair and Wayfair updated the product images to reflect the changes right away. So 5 stars for Wayfair customer service and ordering/returning processes.