I loved that I could custom order with my choice of frame color and seat material/color.   They shipped much quicker than I anticipated which was a pleasant surprise.  They arrived properly wrapped for protection and were fairly easy to assemble.  There were just 2 things that could be better... on one box (shipped individually) the shipping tape was off the bottom of the box.  I don't know when that happened but the box was deposited at my door with the box unsecured.  I was expecting some damage but did not find any.  The 2nd is a personal preference.  Our old stools had a slightly longer seat length that supported more of the thigh area.  We are still getting used to them but sitting for longer periods of time is not as comfortable as I hoped.  Unfortunately, that is something to consider when you can't sit on them before purchasing.