Very happy with this product. It arrived nicely and securely packaged in a roll. It had clear instructions for the best way to unwrap it as well. In comparison, I saw my roommate's rug she ordered from a different site arrive folded up (took awhile to get it to lay flat) and only in one layer of plastic, so from the delivery there was a hole that exposed her rug to dirt... This rug since it was packaged rolled up, it was very easy for us to lay it out and it laid flat immediately!
I read previous reviews and was ready for the rug to be a beige color. It isn't soft or cushiony but more like jute and very natural/beachy vibes.