Since there is not an option for 0 STARS!! I ordered this bed thinking it would work for my needs. I get my viewing and shipping information just as expected. A few days later I get notification that my item shipped and I should expect it by the end of the day. A little later I receive notice that my item has been delivered. I immediately go look to see where they delivered it, "to the front door". Little to say the package was not delivered and security cameras show that it was never delivered to my address. When I contacted customer service I was told I had to wait 6 days before I can claim the item missing and receive a refund. This is a total bs scam to keep your money and not send you the products. After being hung up on by the 2nd customer service agent I have gad to resort to resolving this through my credit card company. Buyer beware of anything you purchase from this site!!