I ordered 4 locks with the same key option , they arrived all different. So I returned them to be replaced, they were refunded but not replaced and have not received notification that they will or will not be anytime soon. Buying mail ordered is a pain and requires more patience than I have in this busy life we have to not only buy merchandise, but get it installed in a timely fashion. Even simple tasks like changing a door lock should not require a 6 week ordeal to accomplish.