It took 3 shipments to get it right the pedestal was missing and I missed having it installed as the plumber could not wait now I will have to pay double for another plumber to install was not happy at all and you'll probably give me a $10.00 certificate to use here like when I wrote the review on the chair that was late and when installed the back is crooked, there is always something rotten about ordering from you if not late missing damaged or items that don't assemble right.