I have used this model vacuum for over five years now. I used to clean houses and this vacuum was up for the job and lasted for years! When the front clip to the dustbin broke, Shark honored their warranty and sent me an entirely new top! So when it came time to replace this vacuum, I immediately ordered another one just like it! I am so pleased with the new attachments and the superior customer service offered by Shark! I will remain a loyal customer to Shark for creating such an excellent, dependable product! Thank you!