Had this since April, put it up and even after minor winds it has broken in numerous places and not usuable. I took out extra warranty when i bought it but because the damage occured after 3o days I am not eligible for a refund. I am very dissapointed that the course of action is for a repair company to look at the gazebo and if they cannot repair it i may get a new one sent to us. Te problem is the gazebo is just not good enough and poorly made and I now have no gazebo and no point putting a new one up, it will just break again. wasted $800! why bother buying an extended warranty if the item becomes non usable and your not eligible for a refund due to defect.