Whoever pre-assembled the item did it incorrectly. Whoever assembled it, it screwed it shut on both sides. It will not open. I have to go purchase two brackets to make it usable. The first one’s what it’s supposed to look like and this is what it looks like at the top . It’s screwed together on both sides . Very inconvenient and I don’t even know how to get a hold of anybody to try to resolve the issue like it should not have been delivered this way.