This bed frame seemed great.  However, the supplier needs to seriously improve the packaging on it.   The first bed frame came in a box which was totally destroyed during shipping, and it had a damaged headboard.   Wayfair gladly offered a replacement.  The second one came in worse than the first, with a hole punched into the box, likely from a fork lift or dolly, and the hole went right through the face of the headboard.  This is a very heavy  box, and is not well constructed or padded.   I know the damage likely happened during shipping, but the supplier should either pack it into two separate boxes, due to the weight, or else make the box much more sturdy and padded.  We were offered a refund and were very pleased with Wayfair throughout the whole experience, but we would have been happier if we had received a usable product from the supplier.