Our first Opal nugget machine worked great for the first 3-4 months. Shortly thereafter it would mysteriously stop making ice from time time, and by the 8th month it didn’t work more than it did so we stopped using it altogether. Our replacement unit was delivered before the warranty expired, and we have only had it for a month and are in the same situation. We LOVE nugget ice, but this machine is was too expensive to be so fragile/poorly designed