I bought my Cuisinart coffeemaker when I moved into my new house.  I do not drink coffee but since my sister visits two times a year for a week I got it for her.  I used the first one about 10 times max in the first 2 years I had it.  Then instead of it dripping into the cup several streams would come out and drip everywhere on the counter.  I called Cuisinart and since it was in warranty they sent another one. (refurbished) That one right out of the box did the same thing so I called them and again they sent another one (refurbished).  They looked brand new.  On the second time using it the coffee dripped all over the counter and made a mess so I called again and this time they told me they would give me 15% on the purchase of a new one.  I laughed and said why would I spend more money on something that doesn't seem to last.  She kept saying I am sorry.  Doesn't just doesn't work.  Sorry Cuisinart I am not happy.