Nice bench for the price!! It did arrive with some metal showing where there was no paint. I called to see if they could just send us some paint to touch up the areas. They didn't have any but offered a discount to cover the paint if we could go buy some. I was very satisfied with the customer service and the product is of good quality. I couldn't see sending back an entire seat and have them replace it when we could just as easily paint it. I will definitely buy from them again!!!