The chair works as advertised. Zippers for the arm cousins seemed backwards but we made them work. I saw that the chair was $70 less 6 days after my purchase. Wayfair rep said no price matches could be made for flash sales although there was nothing mentioned about a flash sale when pulling up the item. I purchased mattresses, bedframes and bed linens from Wayfair just before I bought this chair. I still need some additional items but not decided if I will be a return customer.