We bought the fridge in August and the icemaker broke in early September. We don't exactly live in the middle of nowhere, but the first available service contractor appointment was in December. He came today, confirmed that it is broken and the whole unit needs to be replaced, and ordered one. We're now waiting until mid-January for this fix. 3 months of downtime for 3 weeks of it working. I can't recommend this refrigerator to anyone.