I cook almost all of the meals for my family, and I've had this oven for 5 months.  I have used every feature including baking in the top oven (which I love).  Every feature has worked as expected.  The controls are easy to understand.  The only downsides are:
(1) storing the rack for the top oven; it does not fold up.
(2) the longer than normal warm up time for the lower oven, but with a small adjustment on my part that was easy to overcome.  
I would buy this oven again.