We received this coffee maker as a wedding gift. The product functions well: make a great cup of coffee, easy to assemble and easy to use while I'm still a walking zombie first thing in the morning. However, the writing on the buttons wiped off after the first couple of uses, which makes it VERY difficult to use. I can no longer use the programming function to set the timer to have my coffee ready in the morning when I wake up. There is only one button on the item that I can use and that's the ON/OFF button. I'm unable to set the time or the timer. As I said, the product works well, but due to the product not being made for longevity, we unfortunately cannot use the product features as we had hoped.