This is honestly an amazing appliance. It has completely replaced my regular coffee pot. You can choose between a pot of coffee or single serve k-cups. You can brew over ice, and it doesn’t melt! You can control the strength of the brew! The water container is easier to fill than a typical coffee machine. It is easy to run a cleaning cycle. I will never go back. This dual coffeemaker makes life easier. If anything happens to this one, I will need to replace it. I can’t recommend this one enough!