We bought this for our master bedroom remodel. We ordered it 2 months ago and delivery was fine and on time. We didn’t unpack it until today (2 months after it arrived) because our shower wasn’t ready for the install until now. Unfortunately, it had some damage and now we are part the return window. It shouldn’t effect it’s performance, but it’s a bummer to pay so much for a shower head that isn’t in pristine condition out of the box.