So much for plug and play….we have an Orbi mesh style router…so if you have one of these, don’t even bother. We couldn’t get any of the cameras we ordered from them to connect. After doing all the normal things on our end, spent close to four hours on the phone with customer support only for them to have us do all the same things. Once that didn’t work, they pushed blame to our ISP and security settings. We returned everything for a refund(except for the expedited shipping I paid extra for) and bought a Ring camera to try. Lo and behold, it connected first attempt. So much for the ISP being the issue….