They didn't show.  I called and told the person on the phone that I AM HOME.  my phone wasn't working.  So what?  That's why I called to tell them I WAS HOME!!!  Instead, they still felt they had to call me first.  Even though the person on the phone was in touch with the handyman!!!!!  So the last time he called, he said a half hour had passed and had already left.  Even though I called to say I WAS HOME!  I didn't call him 15 minutes before just to make sure he was coming.  My time was set and I WAS HOME.  So I cancelled because I can't rearrange my schedule for another day.  SO inconvenient.  I had to do it myself.  I DIDN"T WANT TO DO THAT!  My time is valuable and your company didn't think so.