I have used some entry level espresso machines, but for someone who wouldn't consider themself an expert coffee maker, or need to be one, this thing is loaded with features. Absolutely great cup of coffee every time, and incredibly easy to use. Seemed a little confusing to set up (until I read the directions which made it super simple). Absolutely love the ability to make different types all automated as well. This thing is so quick, easy to keep clean. I'll honestly never need to go to a coffee shop again other to get beans, and the best investment of having a true work from home setup other than to get beans. Super easy to serve multiple people too.