The cat condo arrived super quick! When we opened the box, one ladder was already broken, but the way the ladder was broken didn't matter once the whole thing was put together. We constructed the entire condo in about 20 minuets with the help of the instructions. Our kitten loves it! He climbs up and down, sleeps in the little condos and the pouches that stick off to the side. Our other cat though has no interest. All in all this was a great purchase!