(This review was collected as part of a promotion.) The lock itself works great, it's quick and responsive. I had it for a few weeks now and no issues with the lock. I love the touch screen, The problem I had was with the app, it always had problems with being connecting and would only work on one phone, so the app needs some work! As for the lock itself I love it. It looks very sleek looks really nice on my door, hopefully the app will get a much needed update and we can get it to work on my kids phone to, the lock it self is a really good quality lock, I would recommend it to anyone!