My first Wayfair purchase was a large composter tumbler style and the door trim had some damage with rivets popped out. Wayfair' customer service was awesome and they sent me a new replacement within a week! I had shopped around for a easy to assemble, large, easy to use composter at an affordable price and this one fit all my needs, moreso than any others I had researched. I'm now happily composting kitchen scraps, yard waste, and old paper with just a few tumbles every few days. Easy to turn and empty, a nutrient rich "tea" collector in the bottom, and rich soil in the making. Thank you! Wayfair customer for life!