This chair took FOREVER to arrive; delivery was delayed 2 or 3 times, which was frustrating. I was nervous because the chair is not returnable since its built to order. It arrived almost fully assembled - just needed to snap the chair back onto the base, which was very easy. The chair is REALLY comfortable!! Glides nicely and easy to recline. The color wasn't exactly what I was hoping for and clashes a bit with my nursery furniture, but its tolerable. If you have time to wait for delivery, I'd suggest ordering a fabric swatch ahead of time to make sure you get the color you really want.