This fireplace is lovely  shows well 
in the dark . Colours are vibrant  flame is nice . I had it installed bringing of 2022 and didn’t use that often . As time has gone on , there is a very annoying ticking sound that can not be disguised by TV or any other sound . I also purchased the 2 yr. Protection plan . Big mistake !!! As I have looked into having the ticking sound addressed , at my own expense I must remove from the wall  pay shipping costs to the nearest tech support outlet . As far as I’m concerned the expense to remove  ship  have reinstalled back on my wall greatly outweighs the actual warranty costs . Buyers beware . Please make sure that if you purchase a reassessed electric fireplace , that you get it installed within the 30 day window for Wayfair returns or exchanges . Best advise I can give anybody . Seriously !!! 


Annie L