I bought this prior to Memorial day and was impressed with the price and the packaging.  Setup was easy for one person, and I have grilled and smoked many times in a few short weeks. Temps are consistent, searing is amazing, food is moist, and I am getting 7 hours of 250 deg burns using charcoal in the snake method as described in the manual.  I have smoked 24 lbs of pork in 3 sessions all to great satisfaction.  Additionally a few small concerns I had were handled by customer service in amazing speed with what I consider above and beyond service.  I have owned 4 Charbroil grills, this is the best charcoal grill I have ever owned, and the only brand I would ever consider purchasing.  Keep up the quality products and the quality customer service, it is appreciated!