The size of this unit is great for countertops due to the narrow size but deep design with enough clearance to fit under the upper cabinets. I like how you can use different size mugs, but the water jug has several problems. Besides dripping water on the floor when carrying it to refill it, it must be refilled to 1/3 full before the add water light turns off which seems way higher than a single cup brew would require. Then when you place the full water jug back on the unit, you have to turn it off and then back on AND you have to open and reclose the pod before it realizes the refill. Finally, when brewing, coffee is sprayed on the countertop around the unit which should have been resolved after several years of designing these machines.