Nice glasses however one of the cases I ordered appeared to be used and had water stains and missing dividers in the box that the others had. So it was definitely used or had been sent back. It was not a brand new item even though I had been charged for it. I should have been given an open box discount or something for what they had available. Kinda weird. Although I washed in dishwasher and they all came clean as can be as I would never use new dishes with out cleaning first. Please get the 20 oz cups back in stock again soon.