You never know what you will get when you buy online. You cannot examine the product and cannot touch it.
I was a bit nervous since I was not buying for myself. However, when the product arrived I was pleasantly surprised.
When my clients saw it after the assembly, I knew that I selected the right product. It assembles quickly and effortlessly. It looks solid and beautiful. I bought and installed two units. The fact that there is an option to install either a rod for hangers or shelves in the upper compartment is a huge plus. At first my clients decided on the rods and then, when they changed their minds, we easily converted to shelving! It's great when you have this choice and all the parts  were included.
All in all, it looks like a custom closet organizer. Both my clients and I could not be happier. I do recommend this product.