I have had this machine almost a month and WOW! Absolutely love it and I am not even a coffee drinker UNTIL now! I purchased for my daughter who is a student in college and always pressed for time and money. I figured even though I am not a coffee drinker the hot water system feature would be useful for myself and it would save her (really mom) some money on not having to go to Starbucks. Long story short, she LOVES LOVES LOVES it. Especially the over ice feature. I am kicking myself for not getting this her freshman year of college. I didn't think we would use the pod adapter but then we discovered all the pod flavor options (like Chai!). Way to go Ninja!!! My boyfriend who loves espresso's and has owned a Breville for a long time is considering getting one of these!