Kudos to the person who packed this for delivery -- coat rack arrived unblemished, despite carrier delivering box upside down. Assembly was extremely easy: most of the assembly is already done, and you simply attach top section to bottom with four bolts using the included hex wrench. One of my bolts was defective and would not screw completely in, but as I received an extra (good) bolt in the package, this was not an issue. Assembled coat rack looks just as pictured. Very happy with purchase.