Shipping was the upsetting part. I live in a triplex (house converted to 3 apartments labeled A B and C). There are 3 porches; 2 covered (one of which is mine) 1 that isn’t. The box was left in the parking lot leaning against the building/window of the neighbors unit on a blizzard day. By the time I was able to get home to get it there was ice and snow all over the box, I had a 3 yo and groceries to try to get up to our apartment. No time for pics. It was all I could do to carry it around to the front to my place and not fall.  The bed seems fine but wish Fed-Ex cared. That’s the photo they sent.