I ordered two of these sets so I would have an 8 place setting.  One of the sets had a broken plate from shipping and Wayfair replaced the entire set, not just the plate, immediately. I love this dinnerware but only problem is the bottom of each piece wasn't glazed and is very rough so it scratches my table.  I hate placemats so I may have to try sanding it down.  That will be a pain on 47 pieces!