This couch is very firm, and there's very little give in the cushion. It may soften with time. The arms aren't very sturdy, either, as they're only attached with three catches - and they appear to just be the fabric stretched over a box frame with little-to-no padding. I originally was going to use this in the living room, but moved it to the sun room because I wanted something more comfortable and sturdier for every day use. 

The storage compartment is very nice, and the pull-out bed does come out and go back in easily.