Packaging was great and very secure. Each box was labeled and corresponded with the assembly instructions. Took a couple of hours to put together but I did it on my own. The back is very low, slightly lower than I expected even after reading the reviews. If you have young kids be prepared for them to use it as a living room toy that they can try to jump over since it’s right at their height! But so far it’s been able to withstand being used as a couch and jungle gym. We picked the linen color and I absolutely love it. 
The back pieces were the only part of the assembly that was difficult. You have to slide them together in a very specific way that is not clearly articulated in the instructions. After a few YouTube searches I finally figured it out.