Did tons of research before selecting this sofa , as the reviews gleam with positive assembly experience.  This was a nightmare and after three hours I finally was down the last step and the back of the couch is two short!! The steel connectors lock into place, there’s no way to unattached a piece once connected. So now I have a sofa that doesn’t have a back and can’t be broken back down so Wayfair says no way to return unless they get them back into the three boxes!!! I truly hope they find a way to make this right and can send someone out to retrieve the couch so a refund can be processed.  How does a furniture company that sells millions of products not have a service to retrieve defective items  I really hope their escalation teams can look to make this right.