I am very happy with this piece but was disappointed that several of the shells were broken when I opened it. I had read other reviews prior to purchasing it and other people had the same experience. I decided to order anyway because everyone thought it was a lovely piece. It works perfectly in the space I have in my vacation home and compliments my upholstered furniture. I contacted customer service regarding the broken shells and have been sent a replacement. Hopefully the new one will be in better condition.