Purchased 3 of these to go above kitchen island and they look stunning would definitely recommend them for the wow factor.  Unfortunately one of the shades was broken on opening, which was no fault of Wayfair.  I rang their customer service department advising them of this and a very nice lady immediately sorted the problem out and arranged for a replacement, which we have now received.  Excellent customer service - well done.  I will definitely be using this site again and also recommend to friends and family.