I bought this after much study and against the advice of almost everyone I spoke to. People speak when they don't really know... So far...I couldn't be happier. It doesn't even hiccup at a california king size extra heavy down comforter. I am so incredibly thrilled. This machine will pay for itself inside a year of not having to go to a Laundromat for bedding. Awesome! The only issue is I sometimes need a grabber or ladder to reach the bottom and get all the clothing out!