Four-star is given for the quality. Very cute and easy to assemble. The grey is lighter from the picture, but it still looks nice. 

Three-star is for the delivery. I only received one out two boxes at the beginning. It was a little frustrated and I did not know what to do because of my first online furniture experience. 

Five-star is for the customer service.  They are very helpful and followed through my whole case. 

Overalls, I still enjoyed my first experience with Wayfair.