I have only had this sideboard for a few days but I love it! I had no issues with unpacking the box, which was a bit hacked up, and all the pieces were present and undamaged. It was well packaged for transport. This is not real wood but it's a lovely design and incredibly functional as our dry bar and excess storage for the dining area. It took my husband several hours to assemble it and he has experience at it so it went well. The instructions were pretty good. Be patient with the assembly, it's worth it. We were able to fit 9 full sized red wine glasses in the slots; I was impressed. You can't really judge with a photo sometimes. It was delivered quickly as well, another plus.