This is a great couch for the price point. I was able to go into the store in Burlington, MA to see it in person before purchasing. Luckily there was an additional discount off of the sale price when purchasing from the store. The sales person was lovely and VERY helpful. She spent time with me and reviewed all features and specs and made recommendations based on my needs. The shipping was easy and fit to my needs, i.e. was able to reschedule the delivery to a better date for me. The delivery team was friendly and thoughtful in their delivery approach. The green color is soooo nice in person! Using in our living room (less traffic area) and have a 2 yr old- the velvet being a performance fabric is a HUGE plus! Only reason for a 4/5 is that the bench cushion is a bit stiff- hoping it breaks in over time.