I ordered this item 3 weeks ago. It fell off a freight train allegedly and was lost. I was never notified but I called Wayfair a whopping 7 times last week and no one has been able to actually let me know when Ill receive the replacement for this. Nor do I have a tracking number. I will never buy a large item from Wayfair again after this. Nothing more than a pencil holder or shower curtain. The customer service and follow up has been atrocious. Apparently I was also assigned a case manager named Rachel whod follow up with me on my 850 purchase. Havent heard from her. But as I said Ill never buy anything big from Wayfair again. Too bad.