This mirror is absolutely gorgeous! It is very heavy and sturdy, and the wood is beautiful. The bar was bent when I opened the box, so I emailed Wayfair about the issue and asked for new hardware. They were not able to just send the hardware, so they sent me a new mirror and told me to donate my old one. There were no questions asked; I had my new mirror within a week! Their product and customer service will definitely make me a repeat customer!