Received item and it was damaged. I called customer service immediately and they said they would send a replacement out and haul the damaged item away. The second piece came and it’s beautiful! I just wish the company had better communication.
1. The delivery drivers were not aware they were hauling the damaged unit away, despite 2 customer service reps stating it.
2. Customer service agreed to send a replacement item and I had no idea when it was coming until the day before. A more proactive communication from customer service would have been nice so that I had a heads up they shipped the item.