The couch itself is wonderful! Very streamlined and modular which is useful for small city apartments and hallways. It is also very comfortable and seems durable! However the shipping was a pain as I was sent an incorrect piece, and then I am still waiting on the arms for the couch two weeks later. With that being said Customer Service was great and very understanding. I do recommend this couch, but be wary that it may be a longer process than the delivery time states. If there wasn't a shipping issue, 5 stars!