I am very unhappy with this purchase. I'm actually unhappy with Wayfair for putting incorrect information in the Specifications. The Specs say "Maximum Seat Height: 20'." The max height of this chair is definitely NOT 20 inches. It is 17 inches, and that is a huge difference in a chair. I read the reviews where other buyers say that it's not for a short person, that it doesn't go high enough, but I chose to trust the specifications. That was a mistake. I'm 5'2'' and I just can't use this. I want to buy a different chair but now how can I trust the specs on other chairs? Do the chairs that say "20 inches" actually go up to 20 inches?