Okay, so it's plush and soft, but I have serious doubts about its staying power. The back of the chair attaches to the seat by way of just 4 screws that use the arms of the chair as connective tissue. This is my first dedicated desk chair purchase (vs just pulling over a dining room chair, etc.), so I don't know if this is "just how they come" or if this is an outlier. But either way, for a chair that costs about $200 you'd think that the construction wouldn't be so circumspect. Also, mine came with a little grey dirt streak on the light colored fabric even though it was wrapped up in plastic, which is weird. I was able to clean it off, but still just a mild feeling of getting something "not as good."