The pillows/cushions are full as and the couch seems to be comfortable.  My wife really wanted style and I wanted comfort and functionality for a family with two toddler boys and myself, this sectional satisfied all needs although it was delivered incomplete.  We received only 1 side of the sectional and it appears that its going to be a little smaller than expected after reading the reviews.  The color is different from the swatch and is lacking the trim color difference like the picture shows but still a good piece.  Griffin Shadow Twill

Pros: comfortable, stylish, Functional
Cons: lacking trim, smaller than expected, incomplete delivery