The first loveseat that arrived had a broken back, but Wayfair sent out a replacement back within a week. This furniture is gorgeous and looks so much more expensive than it actually was. It was really easy to put together (I did it by myself in about 15 minutes). The only downside is the cushions are not soft at all. I sat down expecting to sink into the cushion a little bit, but they are pretty solid. Maybe they will loosen up over time, but they are not very comfortable to sit in.