The sofa cushions are firm with a soft material, and the rocker chairs are nicely made. Assembly was easy enough.  
My main problem was the shipping quality - all the rattan framing was packed unwrapped in their cardboard boxes. The sturdier metal pieces were actually carefully wrapped with foam! The legs/backs of the chairs were just stacked on each other, and the parts that were shoved into the box corners broke through the box during shipping and were torn/scuffed up down to the metal frame. Hopefully Wayfair will be able to replace the parts.