The first lamp arrived in broken pieces, along with a (very) bent shade.  I contacted Customer Service and sent in a photo and description.  In less than 24-hours Wayfair responded and sent out a replacement lamp immediately (restoring my faith in online shopping!).  The lamp arrived yesterday, in pristine condition.  Let me say; it's gorgeous!  Larger than I thought, but it looks perfect on our bedroom dresser.  This lamp is a "statement piece" and doesn't need any other accessories to add to its' beauty.  The only thing I might change is the finial at the top (it's just your average, cheap brass finial).  I LOVE this lamp, and love Wayfair's Customer Service.  The way they handled the original problem has clinched the deal and made me a loyal customer.