We received the sofa and loveseat last Friday and we're very happy with it! We ordered it on July 5th and it arrived on July 22nd. As other reviewers have mentioned, the color is gray not cream like the one posted online. We've looked at other furniture stores like My Bobs and Raymour and Flanigan and saw the same couch there but it cost more, around $1000+ and $200 shipping charge. At Wayfair, we got it for $853 + tax + free shipping, which was an awesome deal! We're glad we found a matching ottoman at Home Goods for $129! This is our first time buying a furniture online and at Wayfair. We didn't have any issues at all. We're only giving 4 stars because it's not as comfy as our previous couch but the appearance is definitely 5 stars. Thanks Wayfair!