This bench had issues - Wayfair's customer service had issues. Avoid both if possible.
This bench came with two significant issues. One was on the fabric itself - the stuffing was sewn into the fabric so it's sticking out.
The second is a piece with no pre-drilled holes making it impossible to finish assembly.
Wayfair's solution was for me to take the entire thing apart and ship back. (I offered to ship back intact - there are definitely boxes big enough to accomodate, but they said I would have to cover the box and shipping). Alternatively they'll send pieces and I can take apart, put in new pieces, and ship back defective pieces.
I'm used to brands being better about addressing clearly defective products so this was disappointing.