Worst bed ever. So upset I wasted my money on a Wayfair product thinking i was getting a solid frame. It has not even been a year since purchased and it's literally falling apart. First, the foot board arrived damaged with an 18 inch splinter of wood sticking out. They quickly sent a replacement. Now the side rail is broken so I contacted them a couple of weeks ago and they were having a replacement shipped. Was supposed to get email confirmation and never did. So i called a week later and was told it has to be outsourced since they no longer offer this bed. I offered to take a new bed even though it wouldn't match the set bc this is apparently a bed that wayfair should never have been affiliated with. I've waited more than a week now and still no contact or update. I messaged 21 hours ago and have not heard a thing. So disappointed.