Of the four items I ordered from the manufacturer three came damaged.  The headboard was cracked, the dresser was scratched and the night stand drawer doesn't open correctly. I don't think it was the shippers as the packaging was in good shape.  I'm really dissatisfied with the quality.   When the replacement bed arrived (same manufacturer) It was cracked like the first one. If it didn't work perfect in the room I would send it all back. Wayfair customer service is the shining light on this experience, they have bent over backwards to make things right.  Five stars for Wayfair two stars on the bed and dresser.