This was a replacement bed for the original I ordered (different manufacturing co.) and came in perfect condition. The bed it replaced came damaged twice. The customer service agent was most gracious and helped me order a different bed that was similar and by a different company. I like the bed but I wish the material was as soft and same shade of grey as the one I had ordered originally. The drawers slide out but not as smooth as I would like. This is to be used by mother so I eliminated the box spring as it would place the mattress way to high for her. I wouldn’t like that height for myself and I’m 5’7 1/2”. She is 5’4”. I used the extra bed slats from the beds that came broken and it is like a bunky board supporting the mattress. We will see how this holds up with time.