First impression: back-ordered a couple of months but Wayfair kept updating me on delivery...big, heavy box . Very well packaged. Looks more cream than true white but I love it anyways. It is painted metal but looks like it won't chip with normal wear. Instructions are easily read and the parts labelled well. I'm not the handiest person and put it together in about an hour and a half with many, many breaks and zero cursing ;) It did take me a minute to figure out how to put the slats in...it's a weird little twist but one you get it, you get it. For the price, definitely worth it!