I want to start with the positive: fast shipping! Excellent packing! It looks very nice once is installed. 
Negative: terrible instructions, if you are not familiar withe electric terms. It is very dificult to put the wires through a couple of supertiny halls, according to the terrible instructions. When finally we were done, after like 4 hours, put the light balls, excited to see the light in my new beautiful chandelier, turned power on...how disappointed!  one of the lights did not work. We try different light balls, different tricks,  but nothing worked.... it looks that there is something wrong with the socket in that specific arm. It would be a pain to remove the chandelier after all the time we invested in the instalation. I guess the only solution is to wait for some friend who knows about electricity and see if the socket can be changed.  Very disappointed.