We purchased 4 of these bar stools for our kitchen island.  The packaging was excellent and the quality and finish are very good.  Apparently a common problem is scraping of the outer seat ring against the leg support assembly when turning.  I installed two 1-1/4" x 1/4" washers between each leg and seat mount to raise the seat up an additional 1/8" and that eliminated the scraping for us and we love the stools.  This is something the factory should have dealt with before shipping and can only give 3 stars because of that common issue.