I purchased a double for my daughters bedroom. Delivery was fast and efficient, kept up to date and was given a call hour prior to delivery. Took approx 2 hours to assemble bed. Bed is sturdy and perfect for my daughter who loves it. One part was slightly damaged, rang wayfair, bed was out of stock so was offered a discount on the price or a replacement part which may take many weeks, took the offer of a discount. Absolutely first class service from Wayfair, from start to finish. Was gonna give 4 star for the bed due to small damage but the customer service from Wayfair was top notch hence the 5 star. Other companies should take note. I know where I will stick to buying from online for any house hold goods.