If this had resembled the picture, it would be 5 stars all the way. I'm a photographer, so I know it's hard to accurately represent color in an image, but you've gotta get close, especially with a HUGE, difficult-to-return item. On my calibrated monitor, this rug is a dark charcoal gray on the ends, and close to a white/pale gray in the center. Others are right: (1) the ombre is barely there--you can't tell, even if you know it SHOULD be there, and (2) this isn't the neutral gray as shown in the photos. There's a HEAVY blue undertone. At best, this is a steely blue-gray. So it's a bit weird-looking with my totally gray sofa.