I received the rug about 5 days ago and I rolled it out and absolutely loved the way it looked until I looked closer and saw that there was a black stain on one of the loops.  I had no clue what it was because it had just rolled it out and knew it came from Wayfair like this.  The rug was so large I didn't want to have to go through all the trouble of sending it back so I tried getting the stain out with a white cloth and mild detergent like instructions said.  It still is noticible but I turned it so I wouldn't see it as much.  Beside that's I really do love the rug