We ordered this for our living room.  It arrived well packaged, but when I rolled it out there was a very small area on the edge that was frayed. I quickly put in for a replacement and they had it shipped within 48 hours.  Also, another thing i noticed was that the first rug was rippled and "wavy" throughout and I hope if the second arrived and looked the same that maybe it would flatten over time.  The second rug arrive and within hours it already look MUCH better than the first with no ripples or wavy parts of the carpet.