Love this rug, HOWEVER, my cats hate it!  I have area rugs throughout my home and never had a problem with my cats peeing on any rug.  The only reasons I can come up with is they hate the texture or possibly an odor emanating from the material that they do not like OR possibly this rug was stored somewhere in a warehouse and there is an animal scent on it.  I contacted customer service to ask if this rug was a return from someone else's home and they said rugs are not returnable.  So not sure what the problem is all I know is that I threw out $500.