Well, it's a fine product. I've used one before, and its versatility and small footprint are its best features. I received it today and celebrated with a couple of mortadella, arugula, provolone and muffuletta paninis which were very tasty. The issue for me is that I ordered it on July 23rd and today is August 8th, so more than two weeks to arrive. I realize Canada is off the beaten track, but that's  a bit much, in my opinion.