I purchased this vacuum Feb. 2022 and at first it worked really well and I was so impressed with it. Recently it stopped working and won't run at all now. I cleaned it each time I used it, always used the charger it came with but after 4 months it's dead. I emailed INSE, I heard back once and sent them the information they asked for and now nothing. I don't recommend purchasing this vacuum. If you do purchase it buy the protection plan.