So here is my review I purchase my hot tub in January and got it in February and realize that it was just made for me ,so it came a bit early but they could deliver until weekend we were having back to back snow and the good day it was not scheduled to deliver ..so wayfair call me back when I got off the phone with delivery people the supervisor left a message giving me a discount on my purchase ,then the delivery supervisor call to setup for me where ever I want it in my back yard and they remove the Wrapping for me .. so after all that I finally plugin my spa today AMAZING everything work as it should I give 5 star because they went above and beyond for me on this purchase ..thank wayfair ..I try to upload video by will not let me ..but here is my picture of spa..