Although I followed the sequence on the web site by filling in the model number, the filter received is half the legnth of the old one. Foolishly, I assumed that it might work anyway and inserted it. The fridge appears happy in that the filter light is no longer red, but the icemaker (which prompted my changing the filter) still doesn't work, and it appears that the only way I will ever get this one out will be a call to a repair person, if even that. This thing may be stuck there until I repalce the refrigerator, so no, I would recommend neither the product nor the website to a friend. Pretty much a disaster. [This review was collected as part of a promotion.]