Both chairs I received have manufacturing flaws on arms.  Both chairs had to be cleaned on back edge as they were just shipped in a cardboard box and the brown color of box came off on back of chairs where they rubbed.  Seems to me chairs should have been covered in plastic wrap not just sent in a box unwrapped.  I am not happy about stitching flaws and one arm actually has a spot that looks chewed or rubbed :(   I am afraid to send back for fear the replacement chairs will be worse.  Also, another big issue is color is not as pictured at all, it is way more gray but I am okay with that, thank goodness I'm not matching anything.