I am so impressed with this coffee machine. It has a lot of great features that allows for an excellent cup of regular coffee, but also the capability to make fancier drinks like Cappuccinos and Lattes. I love that it has the iced coffee feature as well. The milk frother is very high end feeling, and can be used for coffee or just on it's own. The machine is made of plastic and is a little less sturdy than some competitor machines, but that doesn't bother me at all!