I bought this chair as an open box item and I am thrilled with it. It's in perfect condition and the delivery was a dream.  The only issue I have at all is that I wish you were able to purchase the extended warranty.  In fact, the site kept prompting me to buy it and then indicated I had waited too long to purchase it.  I'm assuming it's because it was a returned item.  But since Wayfair stands behind this product's quality, I am surprised no type of warranty is offered at all.  I believe it is something that should be considered.