We ordered two chairs and matching couch, chairs arrived two days before specified date, couch ten days after.  "Room" delivery charge was only applied to couch. I like the neutral color of upholstery and style is relaxed and elegant.  Back cushion is reversible, but seat cushion is not because of Velcro on bottom.  Overall measurements are smaller than stated by an inch or more, if that is important to anyone. (Back Height said to be 33.5", but actual Height is 27" for chair back, and 32" if you include pillow in height.  Seat height from floor said to be 18", but actual height is 17", etc.) You cannot lean your head back, but I like to scrunch down and put my feet up so it works for me. We painted the legs flat black and replaced plastic feet guards with cushions to protect wood floors.