This has been the best mattress ever for me! I was having hip and back pain with my old mattress. I was afraid when I got the new mattress that it would take a while for me to get used to it, but I immediately slept better and dont have the hip and back pain I was having! Its very comfortable. At first it feels soft as you sink into it but once you get past the memory foam in the top and get to the coils, it feels more firm. Its the perfect combination for me. So far, I havent found anything I dont love about it except that I have to get up in the morning and go to work and cant stay in bed