I was so nervous about buying furniture online without seeing it in person. I trusted the reviews and Im so glad I did. The chairbed is just as described. Charcoal color is as pictured and its a nice soft but durbale fabric. The chair was easy to set up, just needing to attach the feet. It functions perfectly in all 3 positions.  Just as the other reviews said a topper is needed when sleeping on it because its extremely firm, but I believe it will also last a long time and not have cushion issues. 
We bought this for our small playroom which doubles as our guest room. It fits just right and is big enough for two kids to sit comfortably.