The bed frame through Wayfair is a wonderful frame. The fabric is quality, the construction is good. Putting the bed together was easy.

However, in using FedEx to ship this large box, the shipping company did not take any care or regard in the handling of the item. The box was crushed on each corner, gauges were on both sides of the box, slices in the cardboard were present. When we opened the box it was apparent the headboard had been dipped or kicked, or possibly even run over by a tank. It was not in any condition to be assembled which was frustrating and disappointing. 

We noticed Wayfair of the issue with pictures of the damage attached and without any questions, a new replacement frame was sent out the next day! Shipping method should be changed to UPS or other carrier who can handle merchandise a little more efficiently and with a little more care.