We have had this vacuum for less then 4 months and it's already falling apart. I take very good care of my belongings, including this vacuum. I empty it and charge it after every use. Well the handle broke first, and now doesn't snap into place properly, so it's constantly bending. The button you push to take the handheld part in and out is broken. It is stuck inside and my husband has to use a screwdriver to remove it and empty it for me. The brush is horrible, it collects everything and anything and it now has some sort of Sandy dusty residue that dirt sticks to, very odd. The vacuum worked great for the first month, then it was all downhill from there. Even the suction doesn't work well anymore, and that's with two filter changes(which gets nasty very fast and I'm a neat freak with a very clean and tidy home). This vacuum is just horrible. I wish I had spent the extra money and purchased better quality vacuum.