First of all customer service was spot on!!! Thank you! That alone will bring more business from me! As for the fountain..I love it! Great quality, exactly what I ordered. This fountain replaced an old HEAVY  cement one I had and I was tired of dealing with it!! This is very easy to clean and light weight. The only down side was that it’s not as loud as my old one, but I knew this as this has a smaller basin, so all is well! I think it’s quite charming! And I love it!