As embarrassing as it is to say, this was my first purchase from Wayfair! I LOVED how easy the website is to search and order from, the updates regarding shipping status were accurate and very nice to get. Especially if you're like me and love getting things in the mail/delivered. The bunk bed we ordered came on time, in a damage free box and was exactly what I wanted and ordered. And now I am on the site daily looking at other items!