REALLY loving this pillow. When I first got it out of the box, it was very overstuffed and the thickness was comfortable as a reading pillow, but it was too thick for me to actually sleep on as a back sleeper. I adjusted the filling to the right height and now I'm sooo happy with it. I thought I'd have to make it flatter to match my old pillow, but the stuffing is so fluffy that your head sinks in, so I kept it a bit thicker. I like that, because it looks fluffier on my bed and if I roll onto my side the height is still comfortable. I didn't even realize how uneven and hard my old pillow was until I got this one. I've been getting neck and shoulder pain much less frequently! Very happy with this purchase.