We’ve had this product for approximately 2 months. I don’t think I can return so in the garbage it will probably go. We put a beef stew in yesterday for 4 hrs on high. When we got home it was no where near done so we put it on high for another 2 hrs. Still no luck so another 4 hrs and the veggies are still crunchy.  Now it went in the fridge til tomorrow when I’ll use my oven even though it’s 97 degrees outside.