Hey all! Just received my fluffy child's new home and it is beautiful! I just wanted to quickly mention to anyone wondering, this manufacturer stated they had concerns over the wire ramps & how it could injure our small animals without covering them & have included 3 fleece ramp covers in the package. I wasn't certain it was going to be included with ordering through Wayfair here, but I took the plunge hoping it would be included from the manufacturer which it indeed was! I was very pleased to see this as I want to use the ramps but was afraid my chinchilla would sustain injuries from use over time (foot pads get sensitive! ). Hope this helps anyone else with these same concerns. Again, this is an excellent cage. I'm updating from a cheap ferret cage I bought used several years ago & finally able to afford this beauty.