Delivery was a bit of a nightmare, I ordered to my old address by mistake and I contacted them to change the address but the order still went to my old address. Luckily the new owners had my details and took delivery for me, because it was vacuum packed I could fit it in the car no problem. Needed my son to help as its quite heavy, so you need 2 people to get it into the room and safely unpack it. Feels like a good and substantial mattress. I find it very comfortable and get a good night's sleep.