I bought this in June of 2020 and was able to use for a couple of months.  I had back issues and surgery that December.  Tried to use again in May and had issues with the ignition (wouldn’t stay lit).  Submitted claim, just shy of having for one year.  Part (control panel) wasn’t in stock, but would be received end of July/beginning of August.  Part actually received late October (shipping delays).  Flame controller sent in November), burner box (no burner) also sent (December).  Still not working.

I am sore from having to tilt smoker against steps to get to the bottom of it and pull all of the ignition system apart three different times.  Could have been resolved in one by sending everything. 

I’m just very disappointed in not being able to use this highly rated smoker from a highly rated company.  I was sent a couple of accessories to help with the issues but accessories don’t do any good for a smoker that doesn’t work.