Wayfair is a terrific company. The customer service department is fantastic!
The reason why I didn't give  five stars is because the crate stunk so terribly. When I opened the package,the smell from the finish knocked me to my knees. The crate was in my bedroom and could not sleep in my bedroom for 4 days. I think if I put my dog in there she would have died. When calling Wayfair customer service they did research, which was not included in the instructions, they said it should aired  out for 7 days.
Since a pet was going to be in there ,that should be imperative to know.
Now that it is all aired out,my Yorkshire terrier has the prettiest kennel ever.