The cats like it, but I have cats that like everything. I have not had it that long but so far so good. No carpet is falling out when they scratch. The last one I had the top tier was bigger, the cats kind of hang of a little bit but they don't seem to mind. The only knock is the picture and what you get is not all that close as far as color, but I still liked it and it seems to be well made. I need to see how long it lasts without looking ratty before I really can say how good it is.