received this chair and i absolutely LOVE IT!  well made, leather smells like a new mercedes!!!  comfortable and the brown is very rich, very 'hermes'.  looks much more expensive.  well worth the $.  i'd given it a 5 plus but i can't seem to raise the seat to the top.  that could be my assembly so i'm asking someone to look at it.  if it is an issue i will definitely request a replacement.  Great JOB WAYFAIR!