Shipped in right on time, and it came neatly packaged. The mattress itself is a bit more firm when first laying on it but after sleeping on it for about 3 weeks now, it feels perfect to the touch. It is super comfortable whether I am laying alone on it or with my boyfriend. Definitely an upgrade from a box spring. It did have a slight smell of what I believe was the strong plastic that held the mattress sealed tight, but with a little airing out it was gone. I let the mattress rise for about 2 days, but it instantly did rise to the 10 inches right when opening it from the box. Overall I absolutely love it!