Delivered straight to my door. Easy tracking. Was a bit heavy had my daughter to help bring it in. As soon as U cut the plastic it starts to inflate. Very comfortable mattress. My first time ordering a mattress online. It’s a bit firm. Hopefully it gets softer over time. Hubby liked it. I slept good though. Might put a matress topper on it just to make it more plush and to protect it. It doesn’t need one but I like extra soft. Reviews do help. Overall I’m very pleased with my purchase.