Probably would not have purchased in person. Not hugely comfortable, more on the hard stiff side. But it was what I wanted. I am short and the couch allows me to sit with my feet on the floor. The pillows are way over stuffed but have zippered closing so I just unzipped them and dumped half the stuffing out. 

Pros: easy shopping
Cons: delivery seemed to take a long time, although did arrive when stated