I received my nightstand with a corner broken off. The manufacturer was quick to respond and sent a replacement. The second one arrived with the same corner broken off. I do not know if they use bots or people to package the item but they are doing a lousy job. The box arrives undamanged. If I did not like the look of the nightstand, I would have given it a 0-1 star rating. I would not purchase this item or another item from this company. I have submitted my second complaint for the damage and am awaiting their reply.