We just received this chair today after I did a lot of research online for comfortable office chairs.  My husband and I are not "big" but he is over 6'.  This chair is everything that I wanted in an office chair.  I am only 5'4" and my feet barely touch the ground but I already knew that was probably going to be the case.  I just wanted a really comfy office chair and this one fits the bill!  IMO, a lot of the issues that people have on some of the reviews can probably be avoided by reading the directions.  

Well made; very sturdy, very pretty
Would have liked it in black.