Love the features the best. Easy cleaning!!! Everything slides right out and back in. Love that feature. Great for using coffee beans. Never had a machine that used beans. This is a positive for my family. Fresh smells. Fresh taste. Easy to use once you get over the overwhelming look of it. So many features was intense at first. Now it's so simple to use. My only complaint is some coffee does pile in the bottom, but is really easy to clean up.  I would recommend this to everyone.