Ordered a bunk bed for kids. Delivery dates didnt match what is stated when purchasing despite it already arriving to the nearest warehouse, they wanted to deliver 2 weeks later. Delivered wrong boxes and told the right boxes wont arrive until 3 to 4 weeks later. CS personnel did help to  order a different bed at no extra cost and delivered in one day but wayfair wouldn't pick up the 2 wrong boxes which are still sitting inside our front door. The 2 boxes are huge and heavy! They asked us to donate but seems charities are not as eager to pick up as they stated. So we need to wait for someone with a van to help us move it out. The 2 boxes are just the ends of the beds so they dont construct into a full bed. overall I'm OK with the CS personnel who tried their best to turn around the situation but Wayfair needs major improvement in logistics and delivery.