I used this hand blender a total of maybe 3 times before it stopped turning on and would not charge. I went online to submit claim for warranty and have not had any response? I did although receive an email asking me to review the product which is why I am doing so.  Hopefully maybe I will get a warranty response now? Product was great while it lasted and will be even better if a warranty replacement can get underway. Especially if my issue was just an isolated one and the “prospective replacement unit “ does not fail.