After receiving our first LTCS20020B refrigerator it met all of our food storage needs until the fan and compressor malfunctioned. I was told because we filled the freezer a bit to full it overworked the compressor which ultimately forced us to file a claim for a new one. I still gave LG LTCS20020B a five star because the refrigerator itself is very roomy and is not overly complicated nor poor quality like other brands. The claim department was extremely friendly and the process was simple. We received our replacement of the same model within two weeks. Giving LG another whirl!!