Arrived in a timely fashion and was very easy to assemble. It took some warming up but my cats like it ok. The only problem I have with it is that it is narrow from the bottom to the top, so it is awkward for the cats to get up or down. I set a stool next to it that's about 4 ft. and they jump on that then jump on the top of the cat tree, but they don't really use the bottom sections. If it was wider at the bottom they would be able to use the bottom to climb to the top.