The shipping time was reasonable - not super fast, but intact and well-packaged. 
The item itself - the dishes are sturdy, can be used in the microwave and the dishwasher, and are very beautiful - even better than the pictures.
I only gave 4 stars because of the price - maybe it's just me, but Wayfair seems to have a higher price point on most things.
Other than that, I am very satisfied with my purchase.