This chair came very well packaged for shipping and so came undamaged. The instructions were pretty easy to follow and so I was able to assemble the chair fairly quickly. It seems sturdy and looks beautiful at my desk. It is comfortable and beautifully made. I chose the faux leather that looks like weathered leather and I am very happy with it. Since I just got it last week I am only rating it a "4" since I will see if it is as truly sturdy and well built as it seems.