Well, it’s like this. I really like this lil’ freezer it’s compact, clean and I find it very useful! After un-boxing it, I moved it into place before I plugged it in. I noticed it rocked a bit while I moved it. So I inspected and found it was dentedsmashed slightly at one of the bottom corners. Probably during shipping, it got dropped note- it was heavier in the box than out. Anyway I’ve attached a pic. Read the inst’s while waiting-a good thing too cause it said to let it stand for a couple hours after shipping so it will ‘start-up’ when plugged in (this I didn’t know). Well the short story is plugged it in, waited to temp dropped, filled it half way and waited. Voila! So far it works perfectly!