Our freezer arrived undamaged and in good working order. We have only had it in service for about a month but the food froze quickly and has remained frozen. What else to say- it freezes like a freezer should.
The freezer is the goldilocks of sizing: not too big and not too small- perfect size for our needs.
The only negative comment I could make would be that it does not have adjustable feet so the freezer needed to be shimmed to remove the motor hum/ vibration.