I would like to say that the delivery team was very nice and helpful. The warehouse called and said the package was very damaged and they could tell that a scratch was on the merchandise. I had it delivered and put it together to see if it was in a spot that was not that visible. We did and it was on the inside leg so the scratch is not noticeable. HOWEVER, I would not recommend buying this product. Worse than the scratch the paper on the sides of the benches is pealing off and it was near impossible to put together. The "wood" look is maybe like a wallpaper and it does not stay stuck. It was coming off when we unpacked it. The screws and holes did not line up well at all! We couldn't even get all the screws in the benches because of the holes not being lined up correctly. So, as for service both at the warehouse and delivery guys extremely nice, personable, knowledgeable and would recommend 100%. As for the product itself I would not recommend purchasing. It is very poor quality.