Chair was boxed really good and arrived in perfect condition.  I do wish it was more comfortable for my body.  Im only 5’2 and my feet hang off the footboard when in the recline position.  I also have trouble getting the backrest it to stay back when I really want to recline back even further.   The chair it’s self is pretty good quality but it doesn’t match my old electric one.  I do like that it’s smaller and fits in small places.