My new home came with four of these Delta shower heads along with many other Delta items. I was disappointed that all the ones I used regularly failed (plastic cracked) within 3-4 years. Other reviews here reflect similar experiences. However, Delta's customer support was so impressive that I would not hesitate to recommend any Delta product in the future. They replaced the presumably defective shower heads promptly and the new ones seem great. I can't be certain for a few years if the new ones are more durable, but I am not concerned because I now know they are backed by a great company that stands behind their products. It's hard to say whether I recommend this product, but I can definitely recommend the company.