I previously wrote a bad review, Little Tykes reached out to me, and got the issue corrected IMMEDIATELY! They were AMAZING! I cannot speak badly about them one bit! Santa had brought my daughter a checkout, but it was broken. Well Santa threw the box away because it was set up for her Christmas morning. (not realizing it was broken at 2am when we set it up) I tried calling the company and was on hold forever. I emailed and left a review-- a week later I had a new checkout at my front door. They went above and beyond. I now have a super excited little girl who wants everyone to play grocery store with her!! Thank you so much LT!