First: the chair arrived on time and on schedule. The delivery driver even helped us get the box into the house.  although it is not too heavy, its oversized for 1 person to move without a dolly. Unpacking was easier when we cut the sides of the box to provide more room. It was packed nicely in a cloth type bag. Once the pieces were accessible, we began to assemble the chair.   We followed the very simply instructions & in 4 steps it was complete. For the chair itself: made of metal, wood and strapping for re-enforcement. There doesn't seem to have any scratches or holes in the material.  The material is what I anticipated and the colors are pretty close to the photos. Pillows/seat are firm and hope after some time it will relax.