The delivery date was delayed by 2 days, but I was excited to finally receive my cabinet as I needed to file a ton of paperwork IMMEDIATELY.  The Service Pro, Ricardo was great; for an 8:00 am appointment, on a Saturday, he arrived early and was prepared to work.  He had some difficulty with assembly; there is a gap in the drawers and they are not closing. He called to report the issue and was told to finish the job and that the customer should call Customer Service to report the issue. So now I have no cabinet and a ton of papers just hanging around.  I need a replacement file cabinet that is free from defects, sent to me ASAP!!!!