This was my 1st order with Wayfair. I am pleased with my choice. The sideboard is heavy and feels solid. It did take some time and patience to put together but the instructions are very good. We had one piece that was scratched and one piece which was labeled incorrectly. The "chat" customer service was a quick and efficient way to solve the issues. We were offered a discount for the scratches on the  piece we chose not to replace(it was already assembled before the scratches were dusted and noticeable) and one replacement piece was provided.