It arrived in good shape, except for a small dent on one of the buttons, but overall was in very good shape. I absolutely love it! Have been using it for a while now and it still looks great despite having pinned tons of things in the same areas at times. It's great quality, when I take off a pin and try to pin something in the same place, sometimes I can't find the hole. I feel that kind of shows how long lasting the bulletin board is. I'm very happy with my purchase.