I’ve had this for a year and a half. I’m disabled and it’s a dream to have. I go to the dry cleaners way less. My hands are grateful for not having to iron or hand steam clothes. It did ruin a velvet pillow, it doesn’t have a huge capacity, and is hard to move around. It lets me refresh or dry a last minute decision on an outfit. Did not know about the silk setting you need to download, but whatever they were fine with gentle dry before.