The couch had so many defects. Not only did the box come ripped open, but the couch was exposed and got dirty... you think during a “pandemic” things would be sealed better. The sofa also just isn’t comfortable, guests complain frequently. The back of the sofa has a small divot where wood chipped off i’m assuming, makes the wood stick out like a sore thumb. The leg to the couch is chipped as well. Parts of the velvet are already “piling” and aren’t smooth. No matter the price, a sofa should never arrive already ruined. I’d like a partial refund due to the fact that this sofa was already ruined upon arrival. Wish i could give it 0 stars.