Oh my! This purchase was a journey and a challenge. The delivery was significantly delayed, came in separate pieces, and I was sent the wrong sections twice! The Wayfair customer service however was outstanding! So much so that I almost couldn't be mad. I only encountered 1 agent who was less than helpful (probably shouldn't be working for Wayfair). Unfortunately, I can't remember the name of the gentleman who went above and beyond. He really was phenomenal! The piece itself is satisfactory. Good size for a small space. Cushions (on this specific model) are comfortable.