Exactly what is pictured was delivered. Shipping was exactly as described. My only complaints were the footrest. I’m pretty short and the rest does not pull out far enough for even my short legs. It doesn’t slide very nicely under the seat either. We decided to just take it off and use the chair without it. After getting everything assembled (about 20 minutes with 2 adults and some semi-vague instructions) husband sat in it. At first it sounded like the wheels or legs part was going to bust, but the wheels might have been connecting further. Once he got up, I also sat in it and no further weird sounds. The seating is a little hard at first, but we like it because that means it won’t wear out as quickly as a soft seat would. Overall very happy with the purchase. I would buy this again.