By the time our product reached our house the box was in terrible shape. Due to some rough shipment there were holes and tears where 5 washers and the Allen key had slipped out somewhere during shipment. We weren’t thrilled we had to go buy hardware. (I do understand shipping is out of your hands). The material also felt a little flimsy for the price. We have ordered items from wayfair in the past and been happy, this just wasn’t the quality we were used to.