It was way better than we expected! It’s not hard like other reviews mentioned and it’s definitely soft enough. The color is more of a bluish gray color which is nice and most of the cushions started to fluff up right away. I took this picture after 24 hours and you can see that some are flatter than others but we were 100% okay with that. Thanks to other reviews we were already prepared to put in some filler to make it fluffy like the picture. Overall, it is definitely great quality for the price and we still saved money with buying some polyfill. Also, great for small spaces!