I paid for inside delivery.  Instead it was left on our front stoop.  I had called the day before and the agent had said that it would be placed inside main door and I’m guessing eight side up.   Box in 2nd picture shows it was left on the right side.  Upon opening the box..... lo and behold broken glass on the right side.   Where the padding is minimal.   2nd since Friday I’ve been calling as instructed on the help screen.  But I have waiting as long as over an hour.  3rd picture.   And have not been able to get through.    Absolutely horrible experience with wayfair crm and workflow.  I’m posting here hoping that someone will contact me.