Great shoe storage cupboard for my small flat - arrived with 1 or 2 very minor  and tiny damages that only I noticed much later and when I was looking too closely. Had a carpenter assemble this as I live alone and have no tools. Took him 45-50 minutes in total including unpacking the parts. Currently storing 15 pairs of shoes including 2 pairs of boots and I think more than 20 pairs can definitely be stored (heels and flats for sure) if arranged and stacked accordignly. Very happy with the item.