First off let me tell you how impressed i was with wayfairs customer service, Above and beyond! My first purchase through here and they did not disappoint. This couch is on the firm side and the position from the display picture was accurate. I called wayfair because when I ordered it, a black couch displayed.  So i canceled and reordered like 3xs. Thinking I ordered the wrong one but then a wayfair rep explained to me as long as the order is on white, it should be correct, it was. FedEx was early to deliver but left it in the sidewalk, they didn't even open my front gate to leave it inside. Make sure you specify that. Anywho, great couch!