I was initially nervous about ordering two new sofas online & the hassle it would be if they arrived in the wrong color or damaged. From the beginning, my experience was perfect. The customer service rep on the phone was helpful in answering questions and sent out my free fabric swatches immediately.  Wayfair gave me a heads up a few days out of delivery. The delivery company was professional and cheerful, calling & delivering right on time.  My white slip covered sofas have a high end, Pottery Barn look at a fraction of the cost, literally.  I definitely will be ordering from Wayfair again!