The look of this chair is exactly what I was after and while putting together was not the easiest process, I managed on my own. Unfortunately, within the first week of use, the casters starting dropping greasy ball bearings onto my new rug. I received replacement casters for the chair from customer service and installed them on the chair. I haven't even used the chair for 24 hours yet and the ball bearings are once again on the floor. Chair is great, casters are not. I'm going to look around for better casters, fingers crossed that we can use this chair after all.