I was happy with my experience. except they did not apply my $40 off for a new credit card  which made me to have to make a call to get it corrected.   then they gave me a 10% off for my inconvenience but I could not use it because there was no place to enter discounts or coupons.   I also got rewards on my first order but could not find how to use them.   that is what is disappointing  on your site.