This is a very pretty rug - looks great in the room. Other reviews that point out that it is not soft are correct. The shag is a bit rough so it's not really a soft rug. The length of the shag is nice though. It's not overly thick but still looks plush enough. It could definitely be softer, but considering the low price it's a good rug that looks very pretty. I will probably invest in a decent rug pad to put under it and maybe that will make it a bit more comfortable.