Received it faster than expected, it came in many many pieces for assembly, we noticed some defects in it, nothing that effected the assembly, but enough so that I submitted some pictures to customer service. They are always so wonderful in handling any complaints. It is a beautiful ladder bookshelf regardless. I do recommend it, the blemishes didn’t effect the function, nor are they wayfairs fault.  It would be on the manufacturers quality assurance.   Overall, I have my home 90 full of wayfair products I love!