This frame quality is bad, especially the quality of the wood of the bed strips is too weak to support the mattress. We cant install and use it up to now.  I have contacted the support twice right after I received this item. I have sent the photos to the support based on the support’s request. Unfortunately, we didn’t get any help from the support.  The frame is still standing here for nothing but takes up the space. We really want to return it! We hope support could SUPPORT us. Many THANKS!!!