I ordered two chairs and love the fabric and look of them. Was able to assemble the first chair without difficultly. The second chair had a base piece that was drilled backwards so it would not fit together properly. The good news is the website said that they could ship only the bad base piece to me without having to return the whole chair. The bad news is I haven't heard back from The Twillery Co.® to confirm that the part is indeed being shipped. May need another follow up email for confirmation, which is kinda inconvenient considering the chairs were relatively expensive.