These fans are an amazing deal, for the price and the unique appearance. I needed a fan that was brushed nickel, with a dome light, and I didn't want black, white, or cherry color blades. This was exactly the look I wanted, and the price was a nice bonus! I ordered 3 of these for the kid's bedrooms, and plan to order 2 more, for the loft and great room, now that I see how nice they are in person. The first two my husband got installed with no issues, the third one we had to order a new light kit and are awaiting that. The customer service process here is very easy and no hassles were given. At the low price point of these fans, I am not complaining.