LOVE! LOVE! LOVE! these chairs.  I ordered a pair as accent chairs for in my living room and couldn't be happier.  Unfortunately, one of the chairs had a stain on the chair back.  I contacted Joss & Main with the problem and their customer service went above and beyond to quickly correct the situation and send me a new chair.  Not only are the chairs wonderful, Joss & Main's customer service is as well.  I will definitely be ordering more products from them.