The rug arrived in a timely manner, the packaging was good. The colors are less vivid than on the picture; resemble a pencil drawing. One of the rims came undone immediately due to poor quality sewing. I needed a rug pronto so I had no time and means for an exchange. I fixed it myself with a fishing string. It sheds a few fibers here and there. The surface is soft  plush; no complaints there. Overall: cheap rug with meh quality but OK for the money I guess.