I didn't think all the positive reviews about this armchair were accurate, until I got my own. I ordered the grey one and I absolutely love it! The fabric feels soft but firm (think corduroy, but with really narrow ridges). It's a perfect addition to my living room. So chic and comfy. The only thing is that the headrest is lower than I thought it would be. I was thinking of a classic wingback, but this chair's back comes up just an inch or two higher than my shoulders. Perfectly okay by me. I love, love, love it and I'm now a believer in Wayfair reviews.