When the rug arrived I was shocked to find it not black and white, but more harvest blue and white. It totally didn't work for the office that I had originally bought it for. Yet the rug was well made and still beautiful. Luckily it worked for me in my living room and I ended up keeping it. When I spoke to Wayfair about the error, they were courteous and helpful. They compensated me for the mishap and I was satisfied with the outcome.