I bought this dishwasher after reading reviews and reliability ratings and I am not disappointed.  The third rack is a great feature for bottle tops, knives and other small items.  The loading flexibility is wonderful as well.  And it is really SO quiet! I thought my other dishwasher was quiet but the Bosch brand is truly the quietest on the market. If I could change or add one feature it would be to have lights that indicate what cycle the dishwasher is on.  Sometimes I like to take some things out before the drying cycle and there is no way of knowing whether the dishwasher is on the wash, rinse or dry cycle.  Overall, very satisfied with this purchase.