The review is not about the items delivered, its the way that it was delivered. This is a  Senior Apartment building, a box  (box) this SIZE  should not be left at the Entry Door. The  Delivery truck drivers do have( hand trucks).  A courtesy in your policy should be, If the box is a large box the driver should deliver it to the door of that Tenant...... We arent young anymore.THANK YOU... The CHAIR is Great....I