I ordered this oven after some frantic research when our 15 yr old oven died a week and a half before Thanksgiving. Feedback on product availability and features was easy (and accurate!) to find online along with a local installer. The oven fit exactly to the specifications and we have been THRILLED with the features! One that totally surprised us was the clarity of the main oven door window - you can watch food cook from across the room like looking through a window. The auto-set options for the top microwave/oven for things like "melt butter" and "Thaw Poultry" have been spot on. Household favorite is the ability to make a a toasted sandwich where the cheese is melted and the bread is crusty! Finally, the cleaning function worked wonderfully and required only a simple wipe down after the process ran. No terrible smells, even on first run!