I would give higher rating except for three things. 1. Mine was slow to ship. 2. Item came with dents in the top of unit. No evidence of package damage or abuse, however the trays inside mashed against unit. 3. Toaster function is slow. I like the grill and air fryer function. Note. I was able to make dent less noticeable by removing top and pressing out. I decided this over returning and having another lengthy wait.