I bought these about a month ago. I had trouble at first, the washing machine on the spin cycle was vibrating so violently it was moving the machine out of its original spot. I thought it had a defect or something in the drum and wasn't set correctly...come to find out there are shipping bolts in the back of the machine. Remove those! Works brilliantly now, super quiet especially if you have a laundry room with a door. If not, they are still pretty dang quiet. Dryer is quieter than the washer in my opinion, but both are super quick and gets laundry done faster than any past machines I've had. Super cool features as well like when you use too much detergent it'll run a cycle that gets rid of all the extra suds that can hurt your machine.