I bought two chairs with protection coverage, and one of the chair arm was damaged. They were supposed to ship a replacement arm over a month ago. Yet, nothing !!! Every time I call, its some excuse!!! I am never purchasing from wayfare again. I will close my account and will not recommend them to anyone.  Buying from here is the absolute WORST !!!!!  How disappointing! I wish I could create  post a negative star(s) -