I purchased over 1200 in this tile..(3 cases). But what was delivered was (3 )5 inch  samples! I was in a panick! I called customer service and they refunded me quickly without issue. I would like to give the manufacturer a negative review especially since it pushed my install date out and then once I received my tiny tile it was out of stock so I had to find something else . But wayfair customer service deserves 5 stars for their understanding and quick response over the phone. Not only that but it was a real person I could understand.  Im going to give this item 2 stars for the situation the manufacturer put me in but wayfair gets 5!