I have tried this vacuum twice. Battery's were 100% charged. It was used on hardwood and a few area rugs.I do have dogs and ordered this based on reviews and the being cordless. It did not pick up items off the floor well and almost nothing from the carpet.I had to bring out my big, corded upright vacuum and re-vacuum my floors. I am very disappointed. I will be returning it and look for a similar item, but another brand. For the price and there name Hoover being on it, I expected a lot more.